Get matched with top professional moving service piano pros in Lathrop, MO

"They were fantastic. Moved my grand piano across states quickly and were responsive/helpful throughout the process. Thanks!"

"Wrecked my $10,000 sleep number bed. Do not use."

"DO NOT USE!!! SCAM!! Absolutely the worst moving company i have ever used. I move once a year due to my job and this was the worst moving process i have ever had. It started off with US relocation quoting me 725$ for 2 men, a truck and for a 4 hour job. Then 870$ for a 2 man truck, them to pack my boxes and a 4 hour job. I asked about a military discount due to my fiancé being in the military and they said it was already a discounted price and wouldn't be adding anything additional. There was nothing in the contract that said it was discounted they just kept saying it was? The day before they wanted to charge me 900$ for 3 men a truck and 4 hours. They are a third party who hire movers for you (did not know this) It would have been nice to know who they hire before they show up so you know the quality of work you are getting.. They had me pay 180$ deposit and was told the remaining would be paid once the job was done. They movers (starving artist movers) showed up at 10:15 AM with a small truck and two men (in their 20s) The men were very nice, kinda slow.. they had no tools so i had to give them my power tools to take my couch apart. They didn't wrap any of my stuff they just took it down.. I asked if they were going to wrap my mirror or make up vanity they didn't... They didn't have any material for it? They were saying due to how much stuff i had it would take a bit longer. I was confused since I told them EXACTLY how much i had and even sent pictures over to show everything. They were taking so long my fiancé helped them load up all the big and heavy stuff to speed it up. The movers didn't get done packing up their truck till 2:15PM. They weren't able to pack everything up so my fiancé had to load the rest of our stuff into his truck. The two men went on their "lunch break" and i got a call from US relocation stating i owed over 1000$ for the move... I told them no and that they set up their team to fail with showing up not prepared and with not the strongest movers.. Us relocation ANDY was so rude and kept talking over me and cutting me off by far the worst customer service ever. Andy wouldn't stop talking over me and added Craig to the call who was in charge of the two movers. Craig was rude and laughing saying his men were burnt out due to having to move all my "heavy things". My fiancé moved more of the heavy boxes than they did. I told them they needed to fix this and refund me in some way and they refuse to finish the job till I paid them. Craig was threatening to leave all my things on the side of the road and have myself move it. Very unprofessional. He told me that it wasn't their fault since they didn't pack my boxes, he stated "you don't pack large boxes with heavy items you pack large boxes with linens and towels". He was saying that it's not his issue?!?! He also said "how about we get the job done and when we are down you start your own moving company and do it yourself, how about you try moving your heavy boxes up 3 flight of stairs?!?!". I have never had this issue with any moving company before. I stated "Why would you take on this job if it was "too much"". It was the worst job i have ever seen. By the time the 2 men got to my new place 3:45 PM they were unloaded everything and my fiancé had to move all the heaver boxes and furniture up himself since the guys were "SO BURNT OUT". The two men moved most of my bags and my fiancé did most of the rest (should have paid my fiancé). They didn't know how to put my dresser back together so they left it for me to do myself, i found 3 broken off pieces from it that i will have to fix, they also had my fiancé put the couch feet back on since they were too tired at this point in the job. The movers said they would reimburse me for the time i paid for that wasn't used. They ended up charging me 7 hours! I got a call on Sunday from Andy (us relocation) about my reimbursement for the hour not spent, he wasn't able to get into contact with them so he stated he would call again Monday. Today Monday 8/28 I had to call Andy at 1PM to see where my refund was at. He said he spoke with them and it would be refunded right away. He asked how the overall move was i told him how horrible of a job it was and he went on to say i due apologize and email is sent to you about your refund any other questions? I asked him why even bother about asking how it was if they aren't going to fix it and he hung up.I still have no gotten an email from them regarding this or my refund. DON'T SPEND THE MONEY!!"

"Rob, BJ and Anthony did a fantastic job. For me, being on time is a BIG deal! They were on time with a 30 minute notification that they were in transit. Which was very nice knowing they were on the "Moovers" (no pun intended) The guys were very courteous and willing to do what we asked. Not to mention, zero belongings were damaged nor the apartment. This is the second time I have used them."

"great experience. team worked VERY **** ** a 98 degree day. unfortunately, it was a much longer day than expected and required 2 trips. that meant more time, money, etc. but everything arrived in one piece, no damage, no lost hardware, etc. would highly recommend."

"Received quote and paid $2429.90 deposit. 1 week before scheduled pickup, they called and re-assessed the number of items in the house and bumped up the estimate by $4149. I cancelled the service because I had donated 25% of my house to charity and there were less items to move. However, they did not return my deposit of $2429.90 because they said that I did not cancel in time. They have pulled the bait and switch routine on others (B&B complaints). I would not advise anyone to use them for your moving services !!"

"The 2 people who actually showed up were professional, although they arrived very late, which I attribute to three poor management. I was quoted 3 guys for 8 hours, and only 2 showed up. They attempted to overcharge me the original quote. Long story short, Tower contracted a local company and did a poor job of handing over the job."