Get matched with top window and door contractors in Freeburg, MO

"Never written a review in my life, but felt I should warn others of my experience. The salesman told us that they schedule when all products have come in. We made our appointment and got a call a week later that our sliding door wasn't in. We decided to keep our appointment for the windows. SInce we were painting our house I had asked the salesman if it was ok to paint near the windows or if there would be damage and I should wait. He said the crew would do some things with the install that it would be fine to paint. Well our windows have been installed and about half the windows took minor to significant damage. Our hardwood floor received a knick in it as did our granite countertop. When calling to follow up, I had to call again because I never received a call. The appointment wasn't kept the first time and then I had to reschedule again. I learned at this meeting that it is up to me, or you the customer, to seek bids in getting the damage repaired as the installers are contracted out; not Window World employees. A month later our sliding door is in and supposed to be installed today. I got a call 30 minutes after potential arrival time that that won't be happening today. Please understand this is a quick snapshot of my experience; there is certainly more to all of this and sorry I did not include pictures of the damage. Our windows were installed and they all had this gunk on it. As customers, I think you expect something new to look new. Anyone replace a floor, cabinets, or anything else in their home thinking you'll have to repair additional damage done? I sure didn't. When I called and asked to speak to a manager about all of this I was told a message would be passed on. A month later, I have yet to receive that call. In conclusion, I would avoid Window World. The customer care of providing a new, clean product that is well installed, home cared for, attention to fix issues, or that you'll take off work to be present for install doesn't seem to matter. Save yourself and your home the hassle and headache; find another company."

"I bought them in May and I won't get my windows finished supposingly sometime in February they've ordered them three times and they all came in wrong after six measurements and a bunch of damage to my home I will never hire them again. Experian professional do not keep work area clean. Just excuses"

"Signed contract today, same day as presentation, saving an additional 10%. Installation estimated at 8 weeks. Installation by Andersen of their products provides extended warranties that other installers can't provide. Complete full service from permit to installation to warranty calls all by Andersen. They provide financing if needed too. Extremely professional and knowledgeable design consultant."

"Very nice guy would love to have him work on more projects"

"could have done a better job on the trim"

"Project took longer than expected even with a team of 4-5 guys in and out a day. Everything that went wrong or caused them delay was somehow our houses fault or the items we bought to be replaced. We bought sticky floor plastic to put down on our floors/stairs after 2 days because the floor covering they were using were useless and was causing our carpet to get stains. At times we could hear team members complaining about the job which was very unprofessional since we were paying them. When the shower head and handle were installed it was not attached to anything so the wall would just bend in if lightly pushed. This was fixed after my husband brought it up. Early on we expressed our concerned for the drywall finishing on one side of the shower but we’ were assured it would be fixed and smoothed out but was not the case and was just painted over and left. Paid 200$ for trim/ install and some was left scratched up and unfinished. The sanding/ painting is very sloppy and left unfinished in my opinion. After they claimed complete went to take a shower and had no hot water. Informed them and was told I they thought it was our hot water heater when actually it was because the plumber didn’t check the setting of the handle befor leaving. He had to come back to adjust. Not even 24hours after they “completed” our bathroom the transition strips came off and we had to attach them ourselves. The bathroom door wouldn’t shut and needed to be trimmed we let them know but there was no response. Do not pay until you are 100% happy with their work or you may be ghosted."

"Cord had to redo what another local company had done to my deck. He stripped, sanded and stained my deck. I would definitely hire him again and recommend him to others!"