Get matched with top fireplace pros in Moorhead, MN

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Great company to work with on roof replacement."

"They supposedly clean sewer line,and told the should be replaced,the worker said he would get hold of a guy at to give us a bid which never happen,so we waited a week and called another plumber he came out his camera in the sewer line and he had me look at the line while camera went through and you couldn't even tell he went through it still a lot of roots,so my called them to tell about the sewer not being cleaned out,so asked for our money since they didn't do the job they were suppose to,and it's been a month and still haven't heard anything.I would call them again."

"Friendly, knowledgeable service representative"

"Good for small jobs (replacing faucet), but apparently not for larger jobs. Contractors obviously were not skilled at what they were doing and caused more long-term damage. Also cheap materials were used despite request to use quality materials. Looked terrible in short time. Very displeased. Will not use again."

"We recommend highly! Clear understanding of options, our final choices, and our place in their schedule of jobs. Wonderful crew was able to remove and replace shingles in one day. Our other job included replacing 4 windows and 2 glass patio doors. The 2-man team of Will and Mitch was professional, respectful, informative, and fun. The job was finished on time with windows and doors looking wonderful and working smoothly. So glad we chose Western Products!"