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"Very well. The work was completed efficiently, with explanations while work was being done. I would have Randy's Electric do any electric work I need done in the future."

"The electrician kept talking about unrelated issues and trying to sell me additional services rather than focusing on diagnosing the actual problem I have."

Edison Custom Electronics is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

We bring years of expertise and dedication to every project. With a strong background in customer service and technical proficiency, we prioritize delivering top-notch results that exceed expectations. Our commitment to continuous learning ensures that I stay updated with the latest industry trends and best practices. Whether it's troubleshooting complex issues or providing routine maintenance, we approach each task with precision and professionalism. Our goal is to build lasting relationships with clients based on trust, reliability, and exceptional service delivery.\n

"It went extremely well; better than my expectations since I have a tendency to be skeptical about making sizable investments regarding equipment with which I am not fully familiar. Eric actually showed me what was wrong. He tested my water with a "portable lab" system, but then we went down to the basement and he literally took my softer apart and showed me the condition of the media beads - which instead of being a golden color, were coated black. He also showed me that about two cubic feet of media was missing! He checked the setting of the unit, and showed what they were versus what they should have been. Finally he showed me how difficult it was to turn the control dial which a small motor must do to cycle the unit through the flushing cycle. By the end of his visit, I was convinced I had a real problem. Eric gave me all the options, including the features and benefits of each. Even though he said I could have the unit reconditioned and have a warranty (shorter than on a new unit) on its performance, I opted for a new unit with the longer warranty and electricity free operation."

"This is a truly great company. They provide great customer service and spend time explaining the details and answering questions. My husband obsessed about every single detail and could not deny that it was a no brainer. Our first electric bill since installing the panels was a CREDIT! I was not expecting that. If you have ever considered solar, seriously, just do it. Long term, you can not go wrong."

"Freier's provided an extensive estimate and took a great deal of time explaining how the system works, what to expect with the install, what the estimated cost savings and payback period would be.  They came out several times to discuss which method of coil installation would be best for our situation (vertical or horizontal) and they explained who would be here and when.
When the big day arrived, Ryan, who was the point person for the project, came out to meet us when the drillers showed up.During the project, he was very responsive to my concerns and also with an issue that came up in which the drillers couldn't frill as deep as they needed to (due to the depth of our well/water table).  Rather than forging ahead as originally planned and risk contaminating our drinking water, Freiers worked with the drillers to drill an additional 2 holes to compensate for the loss of area due to the shallower holes. 
Once the coils were installed, Freiers did a fantastic job getting the geo pump and electrical connections installed inside the house with the installation of an off-peak meter and connections from way across the house....they needed to do extensive re-routing of the eletrical for this but they made it work and were so pleasant!  They always showed up on time and worked diligently for several days until all was completed.
Once the system was ready to go, Freiers spent the needed time with us to explain how to use the controls and to understand what all the blinking lights meant and when to call in case of a problem.  About 6 months after the system was installed, something went awry with the geo pump.  I called and they came out immediately, determined that there was a bad circuit board somewhere, and replaced it free of charge within the same day.  The geo sustem works great, has saved us money, and I know that we are always 1 phone call away from Freier's if problems arise!  Excellent company.
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"Jimmy led me through the steps to check the electrical supply to the dishwasher. The problem was resolved during the call."

"Seth arrived early Monday morning to fix a leaking and ice-covered recent model refrigerator freezer and check a microwave. He was knowledgeable, thorough, persistent in finding the cause of the problem, neat, helpful, and kind. He found and explained the problem, then fixed it completely (until or unless the same drain block happens again). It took some hard work and time but he was patient and efficient in getting it done. The microwave turned out to be an electrical issue but he explained the possible causes in an understandable way. I am very pleased with his work. $75 paid for service call through home appliance warranty company."

Experience the Total Comfort Difference, since 1956. We sell different. We service different.\n\nAs a certified Carrier dealer and a recipient of the 2024 President’s Award, you can "Turn to the experts" with Total Comfort proudly bringing Minneapolis-St. Paul expert heating and cooling solutions. From AC repair to furnace replacement, maintenance, and more, our skilled, award-winning team delivers quality, affordable HVAC services across the Twin Cities—from Brooklyn Park to Eden Prairie and everywhere in between!\n\nSince 1956, Total Comfort has been doing whatever it takes to ensure each customer is 100% satisfied with their heating and cooling service. As a locally owned, customer-focused company, our #1 goal is providing honest, quality work to our Minneapolis-St. Paul neighbors. Every job is performed with respect and courtesy, leaving you satisfied in a more comfortable home.\n