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"I hired Randy’s to fix a recurring electrical issue that was cutting power to the upper floor of my home, and to install two new circuits, work completed over two visits about a week apart. The new circuits seem to work fine, but the original issue persists—despite spending over $5,000, including $1,000+ on diagnostics. The electrician spent about 45 minutes on the initial assessment, then replaced some wiring and breakers. The problem reoccurred before the second visit, which I reported by phone, but he was unaware of it when he arrived. He did minimal follow-up, blamed CFL bulbs, and later suggested the issue might be with outlet or switch connections—something I believe should have been checked from the start. The issue has since returned again, and after three follow-up calls in three days, I’ve received no response. On the positive side, the crew was professional, worked in a difficult attic space, and cleaned up well. Still, I expected better troubleshooting, communication, and post-service support for what I paid."

"How did it go? It was one of the best, well-run projects we've ever had done. Brian presented excellent ideas on what we may want to consider, then skillfully executed on the plan from there. Brian and the entire crew with Environmental Design are top notch, second to none. Years back, we hired Brian and Team to complete a major front-yard project. It went so well, we didn't think twice about hiring Environmental Design again. Our first and only call was to Brian! Brian, due to his background and expertise at what he does, makes the process "enjoyable" and "care-free". Brian starts a project when he says he will and completes the project right on time. His estimating, layout and project planning and execution skills are excellent. Brian is also a very, very, very nice person to work with at all times. Same with his Team. No surprise they've been together for a long time. While placing boulders, the team is expert and very precise. They performed that task for both the front and back yard projects. They care for your existing yard, by placing plywood down while entering and exiting the property. They clean the site daily, to ensure you're well taken care of at all times. They begin project days right on time (very consistent and predictable), which we appreciated. Plant selection (to ensure one will have color all year long) and layout/presentation of those plants is an excellent skill Brian and Environmental Design possess. They also recommended and we acted on it, a dripline irrigation system which runs right off the automated system. Press a button and all the plants are watered on the hillside!!! So glad we did that. We'd HIGHLY recommend you call Brian/Environmental Design, for a project large or small. You'll be so glad you did!"

"He was very polite & upfront on pricing"

"Went well. Arrived on time, assessed the problem, delivered multiple options, and did the work asked at a reasonable price. Would definitely use again."

"If you are looking for paver patios, the installers are great. They did a very nice job, and were professional throughout. They would clean up every day before leaving, addressed any questions we had timely and we are very satisfied with the results. We also added a gazebo to our patio design. It was very clear that gazebo's are not one of their strengths. We encountered many issues with the design and build of the gazebo long before construction began. We had hired Josh in October to complete all elements of the landscaping project the following spring. Over the winter months, we had asked on many occasions for catalog photos, or anything that would confirm what the finished gazebo was going to look like. The pictures were never sent and the only indication of what it might look like came just a few days before the project began and was a very small (1x1) black and white picture. Our expectation of the gazebo was that the material used would be cedar. We had asked for glass windows that could be closed during the cooler and winter months. We were assured on many occasions that cedar material and glass windows were what we were going to get. As they were starting to build the gazebo, the material was not cedar, rather it was pressed wood. As the windows were installed, they were not glass (despite being told that very day they were glass), instead they were a plastic film over the screens. We were left in a very difficult position where we were essentially forced to concede on both elements. While the gazebo is functional, and will suit our needs, had Josh sent just ONE picture sometime in the 5 months or so prior the project start, we may have been able to make a different decision. Related, and something else to be aware of. When trying to reach Josh about start dates, etc I would say he was not always as responsive as I would have expected. Furthermore, there were multiple instances where what was promised was not delivered. Again, if you are looking at a paver or patio project - these guys are great and I would recommend their workmanship. However beware of anything more than that."

"WARNING - make sure you get a fully price estimate up front before they begin to do work. I brought them in to work on furnace/AC unit/split AC unit servicing garage (based on a promotional price for the first two). It was found my split unit needed a recharge for coolant and I was told that it'd only be 5 lbs of coolant and that this would be priced by the pound (which was reasonable). The bill came and they tacked on a flat charge of $219 for the coolant (this is in addition to the $129 charge to look over the split unit). I felt baited-and-switched. I also contacted them about this, and the answer came down to "This is additional profit for us added onto your bill." Not pleased. At all. Particularly since the coolant in question costs approximately $6 per pound and they only used 5 lbs (one would assume that the $129 charge built in enough profit for labor/licenses/equipment due to the limited time spent working on the split unit. Apparently not). Comfort By Design does excellent work, and they do stand by their work, but just be VERY CAREFUL in finding out what they're going to charge you, particularly if something extra comes up when they're doing a job."

"The cost for parts and labor are very high. And the warranty on the parts they install is a very short 90 days. Chances are you will be paying to have it repaired again shortly. My next fix, will be by someone else."

"They were on time. Explained what he would do, was very professional and did a great job."

"Quick to respond. Very reliable. Great pricing."

"Kevin exceeded my expectations with my project. I was struggling to find a knowledgeable and timely business to get my (somewhat complex) whole home, interior/exterior audio video setup back up and running. Not only did he know of virtually every brand and component I had in my setup, he was able to complete the project in a few hours! I was totally not expecting him to first of all know all my components consisting of Key Digital matrix, baluns, Russound, MyHarmony, etc.. but to knock it out effortlessly was absolutely mind-blowing to me! I was so pleased with him, I even talked about some potential improvements I could make to our setup to make it even better. I plan to bring him back for future work!"