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"I am a 76 year old woman who lives alone. I have three bathrooms in my home and called Boevaag Plumbing to repair one of the toilets. The service on August 22, 2024, was a replaced fill valve and flapper and the cost was $195.00. As long as the plumber was already onsite, I asked him to look at a second toilet that I thought might also needed a new fill valve and flapper. The plumber confirmed that was needed and asked if I wanted him to go ahead and do the repair. I asked him to do so. I naively did not ask what that additional repair would cost and assumed it wouldn't be another $195 as he was already on site. The plumber was very nice and left my home in clean condition. On completion of the second repair, I received a bill of $390! I was speechless and just wrote out a check. I wrestled for a couple of weeks with whether or not to call just to communicate my thoughts. I decided to write it off and never make the same mistake again. Shortly after the repair, the second toilet was giving me some problem. I called Boevaag and Jeff came out, at no charge. He found a piece of plastic in the new part that he thought was the culprit. A few weeks later the same issue presented. On December 5, 2024, I called Boevaag and told them the issue had not been resolved. Joe said he would get back to me. I called again on December 13, 2024 because I had not heard from Joe, left a message and Joe texted back, "Yes, you are on our list. With this cold weather we have been backed way up." With Christmas and the new year coming up, I chose to wait to hear back. Today is January 6, 2025. As I have not heard back, I called and talked to Joe. Joe assumed Jeff had followed up and resolved the issue. As that is not the case, I offered to accept a $150 refund and I would hire someone else to fix the problem. Joe said he would talk with Jeff to get the problem fixed and he hung up. I know plumbing repair is expensive and I may be wrong, but I feel, as an older single woman, I was taken advantage of. Joe has no customer service etiquette. He is rude and condescending. NO....I would definitely not recommend Boevaag Plumbing."

"The plumber did a great job and came out within the hour. He gave me a quote after looking at the job and then when right to work."

"Charged $1,000 for less than an hour of work with no material. I will NOT hire again."

"Fast and efficient service next day. Estimate given up front and was spot on. Made sure things were working properly after leaking valve replaced. Tested water and secured unit under sink."

"Done fast"

"I do not recommend this company due to poor quality of product. - Jan 2023 bought 2 patio doors, 3 slider windows. Product that was installed in May included 2 cracked slider windows and all products had wrong color on interior. All needed to be replaced. - May 2023 bought additional 19 windows. After install in Oct 2023, 13 of the 19 had noted manufacturing defects requiring replacement in January 2024. After install of these replacements in January 2024, additional 7 had noted manufacturing defects requiring replacement in April 2024. At install of these latest replacements, 5 more had noted manufacturing defects requirement replacement (which has not yet happened) - June 2024 during rainstorm noted two of the window sets had significant water leaks. Company was advised with documentation on 6.4.2024; as of today 6.8.2024 company has yet to acknowledge my request for refund so I can re-replace the windows with a different company. Additionally several of the caulk lines were obviously done by a new employee, as I had to have the contractor installing new siding re-do those lines."

"Great job"

"PMI is great to work with. Reasonable price and great communication. Definitely recommend!"

"Technician was expedite and performed quality work."