Five Star Bath Solutions

MEETING FIVE STAR CEO MICK FRANK AND PRESIDENT KEN WOOD, WAS ONE OF THE BEST EXPERIENCES OF MY LIFE. THEY TRANSFORMED MY BATHROOM INTO SOMETHING BEAUTIFUL AND BEAT THE COMPETITIONS PRICING. I'M BEYOND PLEASED, I NOW WORK FOR THIS OUTSTANDING COMPANY. MICK AND KEN ARE TWO VERY GOOD MEN. IF YOU'RE CONSIDERING A BATHROOM REMODEL, CALL FIVE STAR BATHSOLUTIONS TODAY @ 612.261.0101. YOU'LL BE VERY GLAD YOU DID. JOHN WEYERS

5 Star did a great job on our on suite shower replacement in one day! Didn’t think it was possible! Took everything down to studs and replacement went in smoothly. True craftsmanship and they did an excellent job on post installation cleanup! We had one issue with a leaking shower control valve post installation and they replaced the valve no questions asked. Project was expensive but I would certainly recommend them for the same type of work!

I am very happy with the entire process and experience with Five Star Bath Solutions. Fast friendly and am enjoying my beautiful shower.

The whole experience was very pleasant. There was no hard upsell, there was no “mansplaining” and of all the people I interviewed, 5 Star Bath solutions were the most knowledgeable, most pleasant, most matter of fact, and even after there were issues with the install, the company worked to resolve all of them. Everyone I dealt with were very pleasant people. It was one of the better decisions I made with my house.

5 Star was perfect from beginning to end! From materials to installation, we couldn't be happier!!

They will not return calls when you call them. They don't even show up with the right tools needed. Had many issues with them

On time, professional and no change from original estimate. Completed as promised in one day. Overall great job

We had a great experience from initial consultation through installation! Our experience with 5 Star was smooth from start to finish.

Great work!

We are extremely satisfied with the shower replacement project. The professionals were knowledgeable, prepared, buttoned up and friendly. The workmanship on the installation was superb. We are looking forward to having the company install a shower and bath tub in a second bathroom, a pretty good indication of our satisfaction.

The installers were very pleasant and efficient.

The process from start to finish (of the project itself) was pleasant. Tom came to do our quote and was very good about not rushing us into a quote. We've quoted with several other contracting companies to transform our old fiberglass tub and shower into a walk in setup and Five Star Bath came in with the best price and the most polite people. I'm keeping a star off, however, just as a way to provide critique: We were cautioned to let the shower cure after the job for 24 hours, but this was insufficient for the footshelf, which slid after we believed it to be cured. (Also hot/cold valve was backwards.) In their favor, they came to fix this no questions asked but it took me a bit of prodding to get through to the right people. Perhaps some extra information on who to contact sooner for such things would help. The gentleman that came out to help was very polite and promptly fixed the problem. Great overall.

They showed up spot on time, and were done within 6 hours. The stall is just as we wanted. There was one small glitch, but it was repaired quickly and courteously. And, the price was the lowest we had quoted, by a significant percentage. Highest recommendation!

Shower Replacement. Great group to work with-from sales to install, our project was completed timely, the crew was respectful, and did a super job! Would recommend 5 Star Bath Solutions for your project.

Salesman was informative, had brochures to explain the product. Pre-construction meeting was helpful to ask detailed questions. Installers arrived on time, put down drop cloths, removed shoes and cleaned up, for the most part. I had 2 showers replaced two months apart (due to mold issues) - first one finished in a day, second one took 2 half days due to a previous owner's plumbing issue. Five Star arranged for plumbing inspections day of and final one after completion. There were a couple of shower head and faucet issues for the first project but Five Star was very responsive to me and got them settled quickly (I recommend making sure you have the installers check out the equipment before they leave!). Price was comparable to other bids. Overall a good experience.

I cant stop smiling, Every time I walk by the bathroom i am happy, they did Excellant work was done when promised, Great working with them, they updated the Bathroom with out burning a hole in my pocketbook, which i appriciated very much

Five Star Bath Solutions were able to complete the demo and installation in one day. The employee arrived at 8 AM and walked out of the house at 2 PM on the same day. The employees who helped with our demo and installation were very professional. The employees covered the flooring from our front door all the way to the bathroom, covered all the additional surfaces in the bathroom, and left absolutely no mess behind. The finished product is beautiful! It looks exactly as promised. The tub/shower is very easy to clean. There are specific products that must be used on the surfaces, but they are mainstream, name brand cleaning products that I already had on hand. A simple spray of the cleaner and a wipe with a soft cloth easily removes soap scum and dirt. One thing i wish we would have done before hand is paint because the sealer they use on the tub/shower does not let paint stick to it so we have a couple spots next to the shower that still has the old paint color. Any meeting you have with a sales person will take at least an hour. Our initial sales visit in our home took about 2 and 1/2 hours to get through all the paperwork and for the employee to go through and get measurements and our choices. The follow up visit where they come to make sure everything is correct and ready was short and sweet and professional. He answered all our questions and made sure we were comfortable. We had 1 small leak after the demo was complete and we called them and they sent an employee the very next morning bright and early. The employee fixed the problem in less than 5 minutes and then proceeded to fix the crack that happened because of the leak. We are very happy with all of the service and products we got from Five Star Bath Solutions. 5 stars is definitely true!

Great people to work eith

We loved working with Five Star. Quality craftsmanship done on time. I would highly recommend them.

We chose Five Star Bath Solutions to update our homeâ s 1950ish bathroom. They removed the old pink tub and tile and installed a beautiful walk-in shower with all new plumbing. They also installed new luxury vinyl flooring. Sales rep was great to work with (no pushy sales pressure). Project manager and installer were excellent too. Everything completed and cleaned up in less than an 8hr day! Quality materials and lower cost than similar competitors as they donâ t pass expensive advertising costs on to their customers. Very pleased with our updated bathroom!

Good workers, helpful, done pretty much in one day. Great tub and shower!

Installer tanner was great job was better than we expected.. would hire again and will.

Five Star Bath Solutions (FSBS) replaced our non-functioning basement bathroom whirlpool tub with a new whirlpool tub + shower wall replacement. FSBS was very easy to work with, from the initial in-home meeting to the completion of the installation. We were kept up-to-date on start date and other pertinent details and pre-install queries were answered promptly. The replacement/instillation itself was completed efficiently, the crew arrived when promised, the crew was very respectful of our property + home and we received a detailed walk-through of the completed project. We would strongly recommend FSBS for anyone considering a similar project in the future. Excellent service from start to finish. Liz R. + Luke S.

Very good communication and follow up. The installer finished the job in 1 day. A well-coordinated process from start to finish. We would recommend this company.

Good