"Good information and problem solving ! It seems to be working well in the basement! Thank you ! Kathy Petheo"

"Randy Gardner responded immediately to my request for a visit and estimate. He looked inside and outside, and told me I did not need to go to the expense of the drain tile and waterproofing. He said the house (build in 1917) had settled, and that the sidewalk along the side of the house was sinking toward the house, resulting in the water in the basement. He recommended removing the existing sidewalk, and laying new concrete with the proper slope away from the house. Although it was not a cheap fix, it was half of what I feared it would cost. The crew was on time, efficient, and did a great job. I highly recommend G Gardner Concrete and Waterproofing!"

"Innovative, basement authority was referred to us. JP came to our home and did the free inspection. He was very thoughtful and professional. He provided us with a quote for installing of inside drain system , new sump pump and air filtration system. We were pleased with the description and details of the products suggested. We accepted the bid and a month later the team came to our home. Within two days we had the new system installed. Everyone was great. Very attentive to our needs and desires. We would highly recommend them."

"I was so glad that I hired diakan to do my drywall for my sonâ s basement and they did excellent of installing the drywall and painting and adding molding around it. Thanks ð"

"Excellent work, cleaned up after finishing the work and pricing was commensurate with the experienced plumber. Very knowledgeable."

"Fantastic! Brian is positive, knowledgeable, professional & I couldn’t be happier with the gas water heater installation & cleanup. 👍✅🇺🇸😎"

"I got a broken pipe fixed that was clogged fixed. Very professional and friendly."

"Overall great experience with Gardner in installing approximately 50 linear feet of drain tile in our basement. Basement has had periodic spring water seepage (specifically with the record snow storm and subsequent melt), was finally time to permanently fix. Submitted an online request for a quote on Sunday, was called mid-morning Monday to schedule and Bill was out on Wednesday. Took a look around the house for grading issues and reviewed basement. Bill was knowledgeable, informative, and very professional, clearly knew what he was talking about. Quote came back quickly, thought it was a little high, but trusted the quality would be there (and it was). I moved the washer/dryer/sink/toilet in preparation for the work. Installation began only a week later. Crew was prompt at 7:30am, went right to work on removing cement floor around the perimeter of the basement walls, installed sump basket and piping in no time. Project was wrapped up by 1:00pm. Quality of the install was amazing, they took a lot of care and pride in their work. The process is messy by nature, they did a good sweep when wrapping up, but still had a few boot prints, not a big deal. Would recommend giving Gardner a call if considering drain tile, I'm glad I did."

"The furnace and air conditioner sale and installation were great. The plumber who came to check on the drain blockage was good although he just looked at the problem. The company they contract with to unplug the drain was not good. They made 4 trips, the fellow who came the third trip, pulled the stool but did not reseat it properly resulting in damage to my first floor ceiling due water leakage. When he came back to fix it, he was careless in tracking equipment across the carpet leaving marks on it. In the process of working on the drain more water damage on the first ceiling occurred and he used my towels to mop up the water. I was not satisfied with him."

"Went great!! I loved that he could come out as soon as I needed and the earliest available appointment.  He was prompt, professional and got right to work assessing my sump pump and drainage around the house etc.  He also took the time to lay out my options for a battery backup and work to potentially re-route my drain pipe to the other side of the house and bury it to feed out to the forest vs right next to the house.  I felt way more informed that I had previously been.  He was able to complete the work quickly, efficiently, cleanly well under an hour.  Also, while he was there I asked if he could take a look at my furnace, I could not figure out how to replace the filter and he was able to show me right away.  I greatly appreciated this because I was really perplexed by this matter!!!   I found out My Service Pro does a variety of work and repair and I was happy to keep his information for future use.  I would definitely use My Service Pro again and recommend this company to my neighbors and friends.
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