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"Great every professional"

"We ordered our large front window (including 2 side windows) back in November 1923. They said it would be 6-8 weeks and that was fine with us as Christmas was around the corner. Come January 2024 we hadn’t heard any updates so my husband called them to check the status. They said it hadn’t been delivered yet (built in Ohio). In February, hubby called again and they reported the side windows had but the center one couldn’t be found… . We agreed to go ahead with the side window install mid February. They came and did a nice job, but they had to complete the frame in with new Quarter Round (plain wood color)! They left. The next report : it was coming in end of that week . Didn’t happen. Finally end of February it arrived from warehouse. Today it got installed on March 4th!! In the meantime my husband said for all the mix up in dates and install dates wonder if they would accept a deal? They agreed to paint the new Quarter Round instead of a $50 discount. And we agreed on White to match the Framing on window. The guys who came to finish/complete last install were very curtious and cleaned up after everything was done . We are very pleased with the work they performed and really love the Triple Pane windows. Looking to lower our energy bill as the last windows had no insulation!"

"So let’s start with the fact that they quoted us a 3-5 day installment… it was over SIX WEEKS! When they came for a quote we told them the biggest reason we are switching to forced air heat is to get heat on the level that you walk into the house because our daughter’s room is down there and it’s the coldest area in the house, they said it wouldn’t be a problem. After they got the furnace in they informed us that they might have to take some of the ceiling tiles down in the basement for the duct work we said that’s fine no problem and asked if they needed us to do it, they said no they will handle it. They showed up for a few hours every day but not much got accomplished. Then they took down the ceiling tiles and when I say “took down” you would think they took them down and set them in a pile nicely right? Nope! They literally ripped them off the ceiling and dropped them on all our things! Couches we had down there everything! They left the biggest mess I had ever seen! In our daughter’s room she had muddy foot prints on her white comforter, they spilled her trash and stepped on it, and she had saw dust and insulation on and in her bed! They didn’t order the parts they needed until they needed it so there was another couple weeks. Then they said they were putting the house on a 2 zone system which is great, but I said if they do that and put the lower level with the highest level floor wouldn’t that be bad because the upper level is really hot and the lower level is really cold they said that’s not how it would go and the two lower levels would be on the same zone and the highest level would be by itself. Well after MONTHS of not being able to figure out why our daughters room was still cold we called them and said that we need to get it inspected and they have one chance to fix the stuff (the registers wouldn’t fit in the holes they cut, the ones that did fit the duck work fell out because they cut them wrong, daughters room still freezing etc.) so they come over and the tech was super nice and couldn’t believe the work they did and didn’t do! Ended up putting a damper in for the heat on the lower level and highest level. We still don’t know how that will work in the summer when we need air upstairs and not downstairs! So they came and “fixed” that. Then they reached out to my fiancé and told him that it was our fault that the ceiling tiles were like that because it not their job to do demo to put the duct work in … even though they never told us in advance to do it and after we offered to do it and they said no! The electrician came and told us that they would be back to clean up the mess because that’s unacceptable, weeks later however we just paid for a dump truck and did it ourselves! We will see if this even passes the inspection but if it doesn’t I don’t even want them back here to destroy other things! Look at the pictures and you can decide for yourselves but I wish I never called them it was a horrible experience lots of work and frustration on our part! Hire at your own risk!"

"My wife and I are in the process of purchasing our fourth home and have used 4 different home inspectors in 3 different states. The level of quality and service that Ink Home Services provided to use was amazing. Danny's inspection was thorough, balanced and calm. He pointed out things almost any other inspector would have missed and spent extra time, to ensure that he investigated a potential termite problem. Finally, the report that Danny produced was by far the most readable, and informative I have ever seen. Do not even think about using someone else for your inspection."

"Very poor quality business. When I asked about Freon, Daniel VanderHyde lied and said he checked it. (Security camera!). Rather than own up, Daniel opted for not repairable and I am out $600. They have been a nightmare! BBB gives them an F. Not accredited!"