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"Very professional. On time. Very pleased. Made sure it was done right. Going to hire him for additional jobs."

"Champion struggled to get our project finished, having to come back and finish the project weeks after the initial install. They quoted quickly, got me scheduled for initial install quickly, and even got the windows in within a day. But when the installer said they'll be back in a day or two to finish the cosmetic stuff... they did not. It was safe in the short term, no damage, no risks, but cosmetically awful. The company was quick to recognize the problem, extremely communicative, and didn't charge anything to make it right. They stood by their promise to make it good for us. They also fixed our torn screen for free; the wind blew a heavy patio umbrella and it slammed into the window, tearing the screen. Side note, not even a smudge on the glass. It is quite handy to have technicians locally that you can just drop in to drop off a broken piece. Overall quite happy but it took a bit to get there."

"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."

"Saundra, James, Jim, Johnny and Eltina did a great job, great installation. Very happy. "

"Well I really was trying to not do this but I really feel this has to be said. First off we were told the crew to put up our siding would only take two weeks and it ended up taking two months! The workers were playing their music REALLY loud everyday. They left half drank Pepsi or Coke bottles in the yard when they left for the night. They left nails everywhere and never cleaned them up. We ended up cleaning up most of them. Also one of the crew members smoked on our property constantly. They re-wired our electrical wrong from an outside outlet. How do we know? My husband looked at it and knew it wasn’t right and called Blackberry and threatened to call the builders association if something wasn’t done. They sided over both doorbell wires and only uncovered one so we could have at least one doorbell. Sliced one of our brand new screens on our brand new windows, never let us know . BlackBerry did bring out an electrician that told us our house could have burnt down due to the faulty wiring. We found numerous issues that was due to poor workmanship. They rewired the air conditioner wrong per the electrician. They broke the conduit on the electrical box to our pool pump. Pieces of siding that was too short , left holes in the siding by the pool pump. Didn’t nail trim around garage door on one side so it sticks out further than the other. Gutters leaked everywhere so they had to come back and fix that. Now our siding is buckling , which we kinda knew was gonna happen and informed BlackBerry while they were still putting the siding up but nothing was done. Now we have distasteful buckling of the siding that needs to be fixed. Doug has been helpful at times. There is so much more wrong I don’t know what else to say. I’m very disappointed and wouldn’t send my worst enemy to them . Oh and they did let us know they fired the crew that sided our house . Well good for other people but too bad for us and the sloppy workmanship we have to put up with . When you pay this much money you expect good results."

"HWC - Home Works Corporation Wyoming, MI has been a total nightmare. We paid a $3000 deposit and paid them over $6000 to install a tub and tub surround in our bathroom. The caulk job(s) last only six seeks before it cracks and shrinks and it had to be redone several times and they will NOT cover it under the guarantee / warranty. We were charged $900.00 for the HWC installers to take the ceramic tile and plaster lat down to the bare studs, but they only partially and did it and didn’t do it all the way. They were supposed to use water resistant drywall from the tub to the ceiling and side to side, but used plywood instead and for only three feet from the tub up the wall and not the entire wall as they show in a training video they provided to us. They glued the plastic panels directly to the ceramic tile and we now have bubble lines across the entire back wall and side to side every twelve inches apart. We now have two different surfaces both plywood and ceramic tile behind the plastic paneling they installed. On the day the project was finished, three bikers showed to collect the remaining monies owed to HWC as the glue and caulk was not dried or had was set. HWC refuses to warranty and guarantee their work. Several attempts have been made to contact them and have them to come back out to see and correct the poor work performance, but HWC refuses to do so. The two owners have tried to intimate us and have threatened us via emails, that if we Google review HWC or report them to the “BBB” Better Business Bureau or take legal actions against them for the poor work that they have done. They fail to take responsibility and correct quality issues and the substandard performance of their installers. We have hired several good contractors over the past two years and with good and satisfying results. HWC has NOT been a good or reliable company to do business with and I encourage everyone to look elsewhere or prepare yourself for disappointment if you hire HWC. I advise you to avoid HWC like the plague. It is my recommendation that if you want good quality windows call 1-800-HANSONS. If you want a good quality roof call Above Roofing. If you are looking for other good quality contractors call Service Professor. Not HWC!"

"Asked for a quote they came out that day, it was the weekend I was waiting on quotes from 4 other places. He was the first to have it in that day, the others took 2 to 3 days. He was priced well under all the others. The painting job was top quality and was done in 1 day. Wow!!! I would highly recommend, they are hard workers and get straight down to business! Thank you!"

"Everything went great! Both crews were very professional. Communication was never an issue. I will definitely use Conrad's again."