Get matched with top sunroom and patio pros in Portland, MI

"Champion struggled to get our project finished, having to come back and finish the project weeks after the initial install. They quoted quickly, got me scheduled for initial install quickly, and even got the windows in within a day. But when the installer said they'll be back in a day or two to finish the cosmetic stuff... they did not. It was safe in the short term, no damage, no risks, but cosmetically awful. The company was quick to recognize the problem, extremely communicative, and didn't charge anything to make it right. They stood by their promise to make it good for us. They also fixed our torn screen for free; the wind blew a heavy patio umbrella and it slammed into the window, tearing the screen. Side note, not even a smudge on the glass. It is quite handy to have technicians locally that you can just drop in to drop off a broken piece. Overall quite happy but it took a bit to get there."

"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."

"Saundra, James, Jim, Johnny and Eltina did a great job, great installation. Very happy. "

"Quality of product installed and workmanship I am pleased with. However, post install is why I have deemed necessary to leave this review. The crew left food waste in our yard and gutters. Lawn was not adequately swept for nails and staples. Upon reinstalling my TV antenna, observed pieces of shingle, siding, aluminum flashing, nails and staples in one gutter. This prompted me to inspect all gutters, where I found more of the same. Had two exhaust vents installed for bathroom fans. The crew did not leave necessary couplers to connect provided duct to vents in attic. The project manager provided necessary couplings by personally delivering to my house which I am appreciative of. Discovered packaging material from shingles, along with shingle remnants in my attic. The sales presentation and documentation was why I chose Palmer Construction over lowest bidder, about $5000. The owner and sales person have yet to reply to my emails and/or phone messages. The project manager is the only staff who contacted me and followed up. Not how I would run my business or manage my staff. They also jeopardized an opportunity to earn an additional project. I got a new roof which hopefully will last until I move and they got my money."

"Brunette Home Improvement has been my preferred contractor since I bought my current hours in 1992. They have done two roofs for me, re-sided the front of my house, and eavestroughs. Very thorough and professional."

"Chuck from chimney rescue did a excellent job repairing my chimney. They are fair priced and they back up their work."

"HWC - Home Works Corporation Wyoming, MI has been a total nightmare. We paid a $3000 deposit and paid them over $6000 to install a tub and tub surround in our bathroom. The caulk job(s) last only six seeks before it cracks and shrinks and it had to be redone several times and they will NOT cover it under the guarantee / warranty. We were charged $900.00 for the HWC installers to take the ceramic tile and plaster lat down to the bare studs, but they only partially and did it and didn’t do it all the way. They were supposed to use water resistant drywall from the tub to the ceiling and side to side, but used plywood instead and for only three feet from the tub up the wall and not the entire wall as they show in a training video they provided to us. They glued the plastic panels directly to the ceramic tile and we now have bubble lines across the entire back wall and side to side every twelve inches apart. We now have two different surfaces both plywood and ceramic tile behind the plastic paneling they installed. On the day the project was finished, three bikers showed to collect the remaining monies owed to HWC as the glue and caulk was not dried or had was set. HWC refuses to warranty and guarantee their work. Several attempts have been made to contact them and have them to come back out to see and correct the poor work performance, but HWC refuses to do so. The two owners have tried to intimate us and have threatened us via emails, that if we Google review HWC or report them to the “BBB” Better Business Bureau or take legal actions against them for the poor work that they have done. They fail to take responsibility and correct quality issues and the substandard performance of their installers. We have hired several good contractors over the past two years and with good and satisfying results. HWC has NOT been a good or reliable company to do business with and I encourage everyone to look elsewhere or prepare yourself for disappointment if you hire HWC. I advise you to avoid HWC like the plague. It is my recommendation that if you want good quality windows call 1-800-HANSONS. If you want a good quality roof call Above Roofing. If you are looking for other good quality contractors call Service Professor. Not HWC!"