"He was great, and told us a lot about a gas fireplace in our new house! We were use to a wood burning fireplace!"

"Shane and his team provided outstanding services for us. They did tuck pointing, step crack repair, chimney work, and built a retaining wall for our flower beds. We are extremely pleased with everything."

"Luis, was very professional from the start of the project, he listened to what we wanted and delivered. From demo to install and clean up the crew was very respectful and professional I am extremely happy with our new patio"

"The chimney sweep was very polite and finished installing the chimney cover quickly. He gave good advice concerning my fire place. I will rehire the company in the fall for a cleaning"

"Gas insert came just in time for our power outage, kept us comfy. Our Installer, Adam, was very professional and personable"

"I recently purchased a commercial building, and the back lot had a massive pile of dirt/concrete/clay due to a billboard being installed over a year ago. The dirt pile was unmanageable with shovels, so we needed professional help. BJ was able to manage the humongous pile, by hauling about 75% away, and grading the lot with the rest. We're now left with a nice, level, space to regrow. He additionally cut an approach through the rear gate so that the fence would swing all the way open, and cut an approach for a garage door that will soon be installed on the side of the building. He's professional, fast, and easy to work with. Would absolutely recommend his services"

"RPM Excavation, LLC, graded and incorporated additional soil into both backyard and front yard areas where deep ruts had ruined the integrity of the lawn which could no longer be mowed properly. After distributing good topsoil, they seeded the area and covered it with straw. They also installed a drainage pop-up to take care of the overflow water from the gutters. They did a great job. Looks good."

"Home Time Construction was the only company that took the time to listen to what I wanted, investigate what the job would entail and then provide a fair and honest quote. Other contractors just pulled a cost out of the air and I had no idea what they were quoting. Great guys to work with!"

"Very quick crew. They did a good job install sod."

"Overall we were very pleased with the work done, and the changes made will hopefully be lasting positive change. Quote Process - The initial visit was by far the most thorough we had, with a lot of effort made by Jackie (the owner) to visualize and then communicate the vision. It took a while for the quote process to get underway, and some of that probably had to do with the pandemic timing and how busy all landscapers were after resumption of activities in Michigan. Once it started, there was good engagement and a lot of good planning communication. Timing - While the quote process took a while as described, once the quote was issued, the lead time was very competitive, and the time to do the work was quick given the amount of work done. Communication - Overall, communication was very thorough and effective before, during, and after the job. Since we had time and cost overruns during the job, Jackie was good at summarizing the cost status every night or morning to let us know where things stood. Communication during the job could have been a little more frequent, but as the customer, I struggled with trying to manage the job while working from home, avoiding too much contact due to the coronavirus pandemic, and letting them do their jobs without micromanaging them. A few things might have been miscommunicated or misunderstood both ways, but the vast majority of the communication was good. Quality - The quality of work done was overall very good. Jackie made our property look much better with her vision, and the installations were done well. There was a fair amount of damage to the grass on our property to the grading and moisture level (it had rained the day before they were there), and while they did seed and smooth (which has since grown in well), there were some areas that they didn't see that could have used it and are still a bit damaged. Price - Hourly costs and plant costs seemed very reasonable and competitive. The overall cost of our job had significant overruns, but mainly because there were several unforeseen issues that had to be dealt with and likely could not have been known during the quote phase (all under the ground stuff you wouldn't find until you dig). Efforts were made during installation to minimize cost because of this, and a cost cap was set to avoid a massive overrun to be fair to us as the customer, which I thought was unique and customer-focused. Post-Installation Help - I reached out a few times after the job was completed to ask advice and Jackie was very helpful and thorough in her replies. I think this is something that a lot of landscapers don't care to do, and I think it should be celebrated that someone takes time to build a more lasting relationship instead of an "on to the next job" philosophy. I would definitely hire them for future jobs, even more so with the knowledge that jobs after coronavirus is under control would be easier to more freely communicate during the job."