Get matched with top fire pit installation pros in Melvindale, MI

"He was great, and told us a lot about a gas fireplace in our new house! We were use to a wood burning fireplace!"

"Luis, was very professional from the start of the project, he listened to what we wanted and delivered. From demo to install and clean up the crew was very respectful and professional I am extremely happy with our new patio"

"The chimney sweep was very polite and finished installing the chimney cover quickly. He gave good advice concerning my fire place. I will rehire the company in the fall for a cleaning"

"Learned a lot about wood fire places."

"Very quick crew. They did a good job install sod."

"Overall we were very pleased with the work done, and the changes made will hopefully be lasting positive change. Quote Process - The initial visit was by far the most thorough we had, with a lot of effort made by Jackie (the owner) to visualize and then communicate the vision. It took a while for the quote process to get underway, and some of that probably had to do with the pandemic timing and how busy all landscapers were after resumption of activities in Michigan. Once it started, there was good engagement and a lot of good planning communication. Timing - While the quote process took a while as described, once the quote was issued, the lead time was very competitive, and the time to do the work was quick given the amount of work done. Communication - Overall, communication was very thorough and effective before, during, and after the job. Since we had time and cost overruns during the job, Jackie was good at summarizing the cost status every night or morning to let us know where things stood. Communication during the job could have been a little more frequent, but as the customer, I struggled with trying to manage the job while working from home, avoiding too much contact due to the coronavirus pandemic, and letting them do their jobs without micromanaging them. A few things might have been miscommunicated or misunderstood both ways, but the vast majority of the communication was good. Quality - The quality of work done was overall very good. Jackie made our property look much better with her vision, and the installations were done well. There was a fair amount of damage to the grass on our property to the grading and moisture level (it had rained the day before they were there), and while they did seed and smooth (which has since grown in well), there were some areas that they didn't see that could have used it and are still a bit damaged. Price - Hourly costs and plant costs seemed very reasonable and competitive. The overall cost of our job had significant overruns, but mainly because there were several unforeseen issues that had to be dealt with and likely could not have been known during the quote phase (all under the ground stuff you wouldn't find until you dig). Efforts were made during installation to minimize cost because of this, and a cost cap was set to avoid a massive overrun to be fair to us as the customer, which I thought was unique and customer-focused. Post-Installation Help - I reached out a few times after the job was completed to ask advice and Jackie was very helpful and thorough in her replies. I think this is something that a lot of landscapers don't care to do, and I think it should be celebrated that someone takes time to build a more lasting relationship instead of an "on to the next job" philosophy. I would definitely hire them for future jobs, even more so with the knowledge that jobs after coronavirus is under control would be easier to more freely communicate during the job."

"The job was done but it is very sloppy. There?s slurry and mortar all over the chimney and we are not confident it?s properly repaired. We have hired a different contractor to re-do the one fixed by Shamrock as well as the 2nd chimney that also needs repair. The tech from Shamrock was a nice guy he but didn?t do the work; his assistant did the work and its a mess."

"Excellent experience and I would recommend them. A plumber told me that my chimney was probably blocked so I called Chimney Cricket to come out. They were excellent to deal with on the telephone and came out the next morning on time. The owner cleaned out the chimney and showed me all of the leaves that had fallen down, partially blocking my hot water heater vent. He cleaned everything out and suggested that we install a chimney cap. Our home inspector had also suggested a cap. He immediately installed the cap and mesh around it - done and cleaned up within an hour. Very professional. I would recommend them again and already gave their business card to my next door neighbor."

"Good experience. Very thorough. Would hire them again"

"The installation went very smoothly.  Two days after our sprinkler system was installed, we had new sod put in.  We left for the part of the holiday weekend and returned Sunday to find two small areas of our yard were not getting enough water.  I placed a call to Steve and within a couple of hours he came to our house to adjust all the sprinkler heads to ensure our large investment was protected.  I feel like this type of service and commitment to their product is a rarity these days.  Steve has come by a couple times himself or sent out one of his crews to make the necessary adjustments and even added a sprinkler head in an area I felt needed more thorough coverage.  Thank you for caring about our landscape and grass investment. 
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