Sage was recommended to me by a neighbor and I immediately looked them up on Angie's List. I saw that they were 'A' rated, a Super Service Award winner (2014) and had 3 nominations for POH. What could go wrong? Well, a lot could go wrong.
I contacted Sage roofing and we set a time to come out and inspect the roof the next day. They arrived on schedule, inspected the roof and said there was some damage and to contact my insurance company (State Farm). The claims adjuster came out and met with the roofer and it was agreed that the roof should be replaced.
Sage came as scheduled a few days later and replaced the roof. During the roofing job, the roofer noted that the flashing and chimney cap should be replaced and contacted State Farm with a request for additional funds to replace these items. State Farm declined without further comment. The new roof, without flashing or chimney cap, was done in one day. The roof looked great, and they cleaned up well.
We had a few moderately heavy rains over the next few months with no visible problems. But the winter was quite cold and there were several days of snow and drizzle with freezing and thawing temps.
Heavy rains began in late April. After one heavy rain, I noticed water leaking in around the chimney. I called Sage in early May, spoke to JT Lopez, Project Manager, and Sage had a roofer come out on May 7th. The roofer said he had fixed the problem (a small nail hole in the flashing). It rained again that night and the leak was still there, about the same as before. I called Sage back the following day, May 8th.
JT Lopez (the Project Manager) came out the next day, May 9, He inspected the roof and said we needed to fix the problem before both the leak and the interior damage became worse. He said that a roofer would be back later that day to make repairs as needed. We agreed that the leak was a priority and that the interior damage would wait until after we were sure that the roof was no longer leaking. (This agreement seems to have been forgotten completely, see below.)
The roofer never came out. I waited until May 12th and then started calling Sage, but my calls all went to voicemail. Over the next 8 days, I left several messages for them to PLEASE call me back. They never did.
I finally got JT on the phone on May 20th. He said that I needed to call his manager, Clay, in the home office. I called the home office, spoke with the manager and it was not a pleasant conversation. It started out pleasant enough, but then he started giving me reasons why I would have to pay for new flashing and any repairs for interior damage caused by the leak. First, it was because it had been months with no problems since they replaced the roof. (Note: They say they give a lifetime guarantee.) Then it was because the insurance company didn't include flashing, pipe jacks, or chimney cap in their estimate.
The conversation concluded with the understanding that JT and a different roofer would be out and re-examine the .problem area and we would go from there. They never showed up.
Adding to the stress of all this is the fact that I had the room (where the leak is damaging the ceiling and wall) completely remodeled 17 months ago. This included repairs, painting, and a new ceiling. During this remodeling, I had an old leak repaired along the chimney. This involved replacing the cricket behind the chimney to stop water from ponding, which was the source of the old leak. There were no leaks after this cricket was installed.
Sage also advertises a ?Referral Incentive?. I was told by Sage Sales Manager, Taylor Voskuil, that this was $400 for referring Sage to another homeowner, payable after the referred new job was completed. After my new roof was finished and everything looked good, I recommended Sage to my next door neighbor. This neighbor subsequently contracted Sage to replace their roof in February (or March). I have been promised the referral by both JT and the Sage Sales Manager on three different occasions, all prior to the current problem at hand. I never received anything, not even a ?thank you?. Additionally, another neighbor who initially recommended Sage to me was never given his referral incentive (also $400, promised by Taylor). I now assume that this ?Referral Incentive? is disingenuous.
"},"url":"https://www.angi.com/companylist/us/tx/lewisville/sage-roofing-reviews-7960711.htm"},"position":4},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"R. Graham Construction, LLC","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Scott S."},"reviewBody":"4 years after roof replacement, two significant leaks developed under snow load or heavy rain. Began calling Rick Graham in December 2013. I had held out $500 from the original replacement as I was very unhappy about the flashing detail on one side of the roof and predicted it would leak. I said I would pay the final $500 the day it was fixed. They promised to return and repair and never did. Of course, that is now the source of one of the leaks. When I called about the 10-year warranty, Mr. Graham was very aggressive that I still owed him $500 from the original roof replacement. I explained the reason, then offered a check for half of it, $250, then when the roof was repaired, the other half. I thought that was more than fair considering I had waited 4 years, and the very problem I had cited had indeed led to a roof leak. Mr. Graham came right away for the check as he lives not far from me. He promised to have a crew come over as soon as they had a non-snow day. Those promises continued despite repeated calls to his office. 13 months later, with a big blue tarp over our foyer and 4 pans collecting dripping water, my AAA Insurance rep advised me to just file a claim and let the insurance company go after R Graham Construction through subrogation. Of course, now the problem is much bigger. There are large stains on the drywall and the wall must be opened up to inspect the insulation. Wet drywall and wet insulation can lead to black mold which can be a very serious health threat. I have submitted many positive reviews to Angie's List and in all my years as a member, this if the first negative review I have submitted. Mr. Graham clearly dropped the ball here and does not deserve your trust or business. "},"url":"https://www.angi.com/companylist/us/mi/farmington/r-graham-construction%2C-llc-reviews-8193654.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Advanced Quality Chimney Professionals","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Corey D."},"reviewBody":"This experience is proof that great people know great people! Carl was not able to do the work personally because, as is typically the case, the great ones in any craft are difficult to get a hold of; his schedule was fully booked for the remainder of the year. His wife provided me with suggestions for getting through the winter as well as checking with others that were capable and reliable that Carl would be comfortable referring me to. They referred me to Kevin Lupo, who did an outstanding job. Everything worked out as expected. I explained my expectations in terms of protecting the roof and making sure that no debris or residual materials were left on the roof. Kevin and I agreed on a price range, and we scheduled the work. In that, Kevin was very flexible allowing for my work schedule so I was able to be there while he was working. Kevin and his assistant were there and working without any need for supervision on my part -- which was good because I needed to be working while I was there. And they were done on time as expected. This goes to demonstrate the high-caliber character and work ethic of Carl, at Advanced Quality Chimney. Once again, great people know great people and the fact that Carl referred me to Kevin proves that point. I am 100% certain that I would have been taken care of just as well or better (if that's even possible!) if Carl had been able to do the work himself. I would refer anyone to Carl (or Kevin) at anytime for chimney work. "},"url":"https://www.angi.com/companylist/us/mi/kalkaska/advanced-quality-chimney-professionals-reviews-5532461.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"MaidPro Traverse City","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Dennis C."},"reviewBody":"We have had cleaning services over the last 20 years help us at our home. This was the worst experience we have ever had. 1. Items on check list they used were checked off as done and NOT done. 2. Broke a family heirloom cookie jar and are now arguing about replacing it. They claimed to have "insurance". They suggested I call my attorney. 3. Nothing moved when cleaning floors, including a broom. Floors dirty and not cleaned. They argued that they cleaned them. 4. The "manager" never offered to meet with me to inspect the poor work. 5. They charged my credit card and cashed a check double dipping me and took over 10 days to correct. 6. Managers very argumentative 7. Their list of what they don't do is longer than the list of what they "claim" they do. For example, they are "not allowed" to touch the dishwasher! They left bags of garbage on the porch because they are "not allowed" to put them in the dumpster which they walk by to get to their cars. I have never been this upset over my housecleaning. What a nightmare! "},"url":"https://www.angi.com/companylist/us/mi/williamsburg/maidpro-traverse-city-reviews-6213077.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Nye Plumbing & Heating","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Barbara S."},"reviewBody":"I have used Nye Plumbing and Heating several times over the past few years.Most recent service provided was moving my washer and dryer to a location that needed new plumbing and venting to make it work. Other services they have done for me include installing a whole house tankless hot water system, installing a shower and toiler, routine furnace inspection, and adding an air conditioner and dehumidifier to existing furnace. They have also responded promptly when I need repairs done on an emergent basis. I cannot say enough good things about this business. They give written estimates promptly and follow through with prompt, efficient and expert service. There are other businesses in the area that may charge less, but none that offer better value or service!"},"url":"https://www.angi.com/companylist/us/mi/benzonia/nye-plumbing-and-heating-reviews-5544206.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"CLIMATRON B F S I","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Tom E."},"reviewBody":"Initial work was completed on schedule and service staff were ok. In winter 07-08 furnace malfunctioned, wouldn't start automatically and had to be reset manually to get through the night. We had 5 HVAC professionals, including Climatron, inspect the furnace. The first HVAC firm came and inspected furnace. He looked at soot visible at vent and saw the soot at the furnace water drain and the orange flame and said we'd have to replace the system. He advised that we go back to Climatron and Lennox and seek help from them as the furnace was only 7 years old. I contacted Climatron and explained the problem and pointed out that the exhaust vent from the furnace was visibly full of soot and dripping water and that the flame was burning orange. Climatron sent a technician out. He proceeded to dismantle furnace and exposed the soot covered part. He called Lennox company to discuss with service agent. They basically said tough luck, if we wanted to clean furnace it likely would cost nearly as much as replacing it and would likely not function properly. Climatron charged me $220 for the service call and while the service technician waited, sent a sales manager to our house to give an estimate for replacing the system. We then asked three other HVAC professionals to inspect system and advise us. They agreed that the furnace needed to be replaced and were all surprised that neither Lennox or Climatron offered any help financially to offset the costs. We decided that we'd prefer not to engage Climatron's services and would contract with a local HVAC firm. Prior to removing old furnace, the installer checked the gas pressure at the furnace. It was lower than specs called for (9.5 vs 10.0 inches column/H2O). In addition, the horizontal portion of the auxiliary vent fan was not level and held water. More problematic was the discovery that the horizontal portion of the exhaust vent from the furnace was sagging for several feet before exiting the wall and held enough considerable water. All of this piping had to be removed and the wall was capped. The vent was redone vertically straight up from the furnace. The water heater also was malfunctioning. The installer thought the exhaust runs were too long and not providing adequate capacity for ventilation. The exhaust vent was redone vertically and the water heater now works perfectly. We informed Climatron of the problems we uncovered. They responded that their \"job supervisor checked over the installation and found no problems\". And that \"Antrim County mechanical Department inspected the installation and approved the final inspection\". (department was dismantled and taken over by State of Michigan shortly after!). We much money undoing Climatron's work. Their written response to my complaint was to point out that their sales rep came at no charge and that their bill for diagnosis was justified. They argued poor maintenance was the problem. I feel both Lennox and Climatron acted unprofessionally and irresponsibly."},"url":"https://www.angi.com/companylist/us/mi/traverse-city/climatron--b-f-s-i-reviews-478098.htm"},"position":9}]}
Chimney Inspection reviews from real Angi homeowners in Cedar, MI
Excellent! Thorough inspection, cleaning, lubrication and replacement of the worn-out parts. All work performed on-time and at very reasonable cost. Very happy...
Robert B.
5.0
04/2016
Island Aire had to reschedule at the last minute do to a family emergency on the part of the tech. The handled this well and when the new scheduled date arrived, they confirmed the time, and arrived as expected. The tech was knowledgeable and appeared very competent. In addition to...
Richard W.
1.0
05/2015
Sage was recommended to me by a neighbor and I immediately looked them up on Angie's List. I saw that they were 'A' rated, a Super Service Award winner (2014) and had 3 nominations for POH. What could go wrong? Well, a lot could go wrong. I contacted Sage roofing and we set a time to...
Scott S.
1.0
02/2015
4 years after roof replacement, two significant leaks developed under snow load or heavy rain. Began calling Rick Graham in December 2013. I had held out $500 from the original replacement as I was very unhappy about the flashing detail on one side of the roof and predicted it would leak. I...
Corey D.
5.0
12/2014
This experience is proof that great people know great people! Carl was not able to do the work personally because, as is typically the case, the great ones in any craft are difficult to get a hold of; his schedule was fully booked for the remainder of the year. His wife provided me with...
Offering a wide variety of services here at Top Notch. Property Maintenance (Gutter Clean outs, power washing, Landscaping, Lawn Care, Junk/ Debri Removal). Need someone to clean out house to move or sell or just need property cleaned up call Top Notch today for Property Maintenance/ Property Preservation.
Offering a wide variety of services here at Top Notch. Property Maintenance (Gutter Clean outs, power washing, Landscaping, Lawn Care, Junk/ Debri Removal). Need someone to clean out house to move or sell or just need property cleaned up call Top Notch today for Property Maintenance/ Property Preservation.
With more than 15 years experience, let Grand Traverse Roofing - RDB Contracting - Handle your Re-Roof, New Roof Installations or Storm Damage Repair. FREE ESTIMATES. The only roofing company in Northern Michigan that owns its own lift trucks, dumpsters, etc! Faster turn around times, faster installations! 10 Year Warranty on all Workmanship, 25+ on Shingles!
With more than 15 years experience, let Grand Traverse Roofing - RDB Contracting - Handle your Re-Roof, New Roof Installations or Storm Damage Repair. FREE ESTIMATES. The only roofing company in Northern Michigan that owns its own lift trucks, dumpsters, etc! Faster turn around times, faster installations! 10 Year Warranty on all Workmanship, 25+ on Shingles!
Family owned and operated serving Michigan with Quality service at affordable prices!
"Very well. Contractor was skilled at his trade, drywall was installed, taped, and mudded in a timely and skillful manner. He was/is punctual in keeping appointment and doing the work. Gave an estimate for the job that was reasonable. When done he cleaned up the work area. Jerry did such a nice job that my wife and I will keep his card and contact him in the future for home remodeling projects."
Robert D on December 2021
Family owned and operated serving Michigan with Quality service at affordable prices!
"Very well. Contractor was skilled at his trade, drywall was installed, taped, and mudded in a timely and skillful manner. He was/is punctual in keeping appointment and doing the work. Gave an estimate for the job that was reasonable. When done he cleaned up the work area. Jerry did such a nice job that my wife and I will keep his card and contact him in the future for home remodeling projects."
We are a locally owned and operated company that values honesty and integrity, and treats your home/business as if it were our own. We offer quality chimney, window, gutter cleaning and pressure washing. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction!
"very well114."
Hazel L on July 2020
We are a locally owned and operated company that values honesty and integrity, and treats your home/business as if it were our own. We offer quality chimney, window, gutter cleaning and pressure washing. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction!
Residential/Commercial Energy Services, including: HVAC-Forced Air Heating & Cooling - installation & repair; Boiler & Radiant Heating - installation & repair; Appliance (Electric & Gas) - install or replace; Geothermal/Heat Pumps; Radiant Panel Systems; Fireplace & Wood Stoves; Fans - install; Fixed & portable Generator - install; Water Treatment & Purification System - install or replace; Piping, Ducts.
"Paul Wallace installed our furnace about 3 yrs ago. Last winter it was not staying on. He came out, unable to fix it, he said he’d return with parts. He never came back, ignored numerous calls. We finally called Walters and Hemming who stated it wasn’t installed properly and fixed it. Bad experience for us."
Bruce L on November 2022
Residential/Commercial Energy Services, including: HVAC-Forced Air Heating & Cooling - installation & repair; Boiler & Radiant Heating - installation & repair; Appliance (Electric & Gas) - install or replace; Geothermal/Heat Pumps; Radiant Panel Systems; Fireplace & Wood Stoves; Fans - install; Fixed & portable Generator - install; Water Treatment & Purification System - install or replace; Piping, Ducts.
"Paul Wallace installed our furnace about 3 yrs ago. Last winter it was not staying on. He came out, unable to fix it, he said he’d return with parts. He never came back, ignored numerous calls. We finally called Walters and Hemming who stated it wasn’t installed properly and fixed it. Bad experience for us."
Dexters Masonry offers exterior and interior masonry services. We specialize in landscaping and retaining wall for homes and businesses, as well as stone fireplaces, showers and floors. If you are looking for stone repair or installation Dexters Masonry is the best choice in Northern Michigan. Give us a call at 231-883-4867 today.
Dexters Masonry offers exterior and interior masonry services. We specialize in landscaping and retaining wall for homes and businesses, as well as stone fireplaces, showers and floors. If you are looking for stone repair or installation Dexters Masonry is the best choice in Northern Michigan. Give us a call at 231-883-4867 today.
Lord and Lady Construction is a eco-construction company bringing expertise, skill and passion to all your construction needs. We are proud to offer you the following range of services from whole home builds to small home repairs: custom home building, remodelling, appliance installations, door & window installations, painting & drywall, refinishing, landscaping, masonry, stone & brickwork, roofing, tilework & flooring, cabinetry & woodwork and carpentry. Please contact us with any questions we would love to hear from you. Visit our web site today for more information www.LordandLadyConstruction.com
Lord and Lady Construction is a eco-construction company bringing expertise, skill and passion to all your construction needs. We are proud to offer you the following range of services from whole home builds to small home repairs: custom home building, remodelling, appliance installations, door & window installations, painting & drywall, refinishing, landscaping, masonry, stone & brickwork, roofing, tilework & flooring, cabinetry & woodwork and carpentry. Please contact us with any questions we would love to hear from you. Visit our web site today for more information www.LordandLadyConstruction.com
We are a family owned business that has been operating now for 5 years. For 2014, we offer a special off "Get $50 off when you book your new remodeling job with us. We accept all major credit cards, cash, and check for payment.
We are a family owned business that has been operating now for 5 years. For 2014, we offer a special off "Get $50 off when you book your new remodeling job with us. We accept all major credit cards, cash, and check for payment.
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FAQs for chimney inspection projects in Cedar, MI
The average cost for a professional chimney cleaning is around $250, but prices range from $130 to $400 or more, depending on a few factors. Some things that have an impact on your total include the size of your chimney, the number of chimneys cleaned, and how accessible the chimneys are.
The cost to install a fireplace is $2,440 on average. This cost can range from $150 to $8,000 or more, depending on the type of fireplace, the materials used, and the size.
Electric fireplaces cost around $1,000 to install, and mostly only require wiring installation. Installing a wood fireplace from scratch could cost upwards of $10,000, depending on the foundation needed to support the weight of the fireplace. In addition, gas fireplaces can cost between $2,500 and $10,000.
The National Fire Prevention Agency (NFPA) recommends chimney sweeping once per year as a means of avoiding house fires and massive property damage. Over time, creosote and soot build up in your chimney from burning wood and a lack of ventilation. These compounds are both highly flammable, which means a build-up of them inside your chimney puts you at an increased risk of house fire. Chimney sweeping removes any residue and helps reduce the risk of property damage and personal injury from fire.
The cost to remodel your fireplace is $1,200 on average. This cost can range from $400 to $2,000, depending on the extent of work needed.
If you add a hearth to your fireplace, you can expect to pay between $3 and $200per square foot. However, if you're refacing your fireplace, the price tag will depend on your chosen materials. If choosing tile, you can pay between $1 and $50per square foot, depending on the design. Stone is a more expensive material, averaging between $60 and $70 per square foot.
On average, chimney repairs cost about $455. However, because of the vast range of potential repairs needed, the cost to repair a chimney ranges widely from $160 to $15,000, depending on the type and extent of repairs required.
The Cedar, MI homeowners’ guide to chimney inspection services
From average costs to expert advice, get all the answers you need to get your job done.
The cost of removing a fireplace insert depends on the type of insert that’s installed. Read on to learn why electric is cheaper than a gas or wood insert.
If you’re experiencing chimney airflow problems, a new damper may be in order. Use this guide to learn what goes into your chimney damper replacement cost.