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  • Average homeowner rating star icon4.9
    Average homeowner rating
  • Verified reviews icon49
    Verified water softener services reviews

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Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018


Avatar for Great Lakes Plumbing Inc

Great Lakes Plumbing Inc

4.66(
170
)

Great Lakes Plumbing Inc

4.66(
170
)
Customers say: Super punctual
35 years of experience

Great Lakes Plumbing has a State of Michigan Master Plumber license, a State of Michigan Boiler license to 1 million BTUs, a State of Michigan Mechanical License, and a State of Michigan Cross Connection license which enables us to install, test, and repair backflow prevention devices in commercial and residential applications. Great Lakes Plumbing dispatches service vehicles daily to Allegan, Kalamazoo, Otsego, Paw Paw, Plainwell, Saugatuck, South Haven and most areas in between. Most service appointments are performed same day or to your convenience. We are open 8 am to 5 pm with a message center answering and dispatching emergencies after hours. Additional phones - (269) 657-4500, (269) 673-6000. Award winning. Additional DBA - T. Weston, Inc.

"This is one of the most unprofessional companies I have dealt with. In June of 2021 GLP&H installed a faucet for me. That $200 faucet worked for 5 months before it broke. When I called to have it fixed in January of 2022, our plumber (Eldon) came out and explained they installed an old faucet in error. The old faucet was placed in a new faucet box which is usually sent out, however in my situation it was unintentionally installed. When Eldon took the faucet apart you could see it was an old faucet and he apologized and installed new one. Fast forward 8 months to August 2022. The new faucet has snapped. The company gives you a year warranty on the products they install. I called asking for a replacement since it's only been 8 months. I was advised the warranty had expired. How is that possible I just had it installed. Well ma'am when we installed the old one, your warranty started then so the new one we installed only had a 6 month warranty. I am sorry that is not how warranties work. I have been more then patient, especially after your people ADMITTED to installing the incorrect faucet, and now you are telling me you won't fix it because the warranty is expired. Absolutely not. When I called to talk to the manager, he was less then friendly and unwilling to make it right. I advised you I would purchase my own faucet and have your company install it you stated that wouldn't work for you. For a business that prides itself in being a family company you sure don't help your customers. I will await a response and a date when you can come install my new faucet."

Lynn P on September 2022

Great Lakes Plumbing has a State of Michigan Master Plumber license, a State of Michigan Boiler license to 1 million BTUs, a State of Michigan Mechanical License, and a State of Michigan Cross Connection license which enables us to install, test, and repair backflow prevention devices in commercial and residential applications. Great Lakes Plumbing dispatches service vehicles daily to Allegan, Kalamazoo, Otsego, Paw Paw, Plainwell, Saugatuck, South Haven and most areas in between. Most service appointments are performed same day or to your convenience. We are open 8 am to 5 pm with a message center answering and dispatching emergencies after hours. Additional phones - (269) 657-4500, (269) 673-6000. Award winning. Additional DBA - T. Weston, Inc.

"This is one of the most unprofessional companies I have dealt with. In June of 2021 GLP&H installed a faucet for me. That $200 faucet worked for 5 months before it broke. When I called to have it fixed in January of 2022, our plumber (Eldon) came out and explained they installed an old faucet in error. The old faucet was placed in a new faucet box which is usually sent out, however in my situation it was unintentionally installed. When Eldon took the faucet apart you could see it was an old faucet and he apologized and installed new one. Fast forward 8 months to August 2022. The new faucet has snapped. The company gives you a year warranty on the products they install. I called asking for a replacement since it's only been 8 months. I was advised the warranty had expired. How is that possible I just had it installed. Well ma'am when we installed the old one, your warranty started then so the new one we installed only had a 6 month warranty. I am sorry that is not how warranties work. I have been more then patient, especially after your people ADMITTED to installing the incorrect faucet, and now you are telling me you won't fix it because the warranty is expired. Absolutely not. When I called to talk to the manager, he was less then friendly and unwilling to make it right. I advised you I would purchase my own faucet and have your company install it you stated that wouldn't work for you. For a business that prides itself in being a family company you sure don't help your customers. I will await a response and a date when you can come install my new faucet."

Lynn P on September 2022


Avatar for Service Professor Inc

Service Professor Inc

4.56(
389
)

Service Professor Inc

4.56(
389
)
Customers say: Super punctual
47 years of experience

Service Professor is one of the largest home service repair companies in West Michigan! From our base in Grand Rapids we serve more than 15,000 residential and commercial customers in 7 counties providing your electrical, plumbing, heating and cooling, and sewer service and repair needs. When it comes to creating the very best customer experience, few compare to Service Professor! Our commitment to providing exemplary service is the foundation of our business model and the driving force behind everything we do. Choose the team that values transparency and integrity and stands behind the work they do.

"Nate was very professional and experienced and told us what he was doing on the steps to getting are kitchen sink unclog he was here 10 mins early and got right to work and got it unlcong for now and for good if we have any more issues we will be calling service professional again"

Jason M on March 2025

Service Professor is one of the largest home service repair companies in West Michigan! From our base in Grand Rapids we serve more than 15,000 residential and commercial customers in 7 counties providing your electrical, plumbing, heating and cooling, and sewer service and repair needs. When it comes to creating the very best customer experience, few compare to Service Professor! Our commitment to providing exemplary service is the foundation of our business model and the driving force behind everything we do. Choose the team that values transparency and integrity and stands behind the work they do.

"Nate was very professional and experienced and told us what he was doing on the steps to getting are kitchen sink unclog he was here 10 mins early and got right to work and got it unlcong for now and for good if we have any more issues we will be calling service professional again"

Jason M on March 2025


Modern Plumbing Sewer & Drain Contractors

4.72(
81
)

Modern Plumbing Sewer & Drain Contractors

4.72(
81
)
Customers say: Quick response
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Modern is a family owned and operated business, established in 1945. Whether you have a plumbing emergency or want to update your bathroom, we’re the people to call! We offer a full range of services to meet all of your needs, all at a competitive price. Ask about our senior and veteran discounts.

"Both jobs went very well. However, I have just learned by phone from Modern Plumbing that they no longer do residential plumbing as of January 1, 2018."

John V on May 2018

Modern is a family owned and operated business, established in 1945. Whether you have a plumbing emergency or want to update your bathroom, we’re the people to call! We offer a full range of services to meet all of your needs, all at a competitive price. Ask about our senior and veteran discounts.

"Both jobs went very well. However, I have just learned by phone from Modern Plumbing that they no longer do residential plumbing as of January 1, 2018."

John V on May 2018


"0 stars. Installed an ac unit and a new furnace around early 2022. All scratched up on both when the techs were done. I spoke with the owner and he didn’t want to make it right. Instead, he had somebody drop off 2 beat up nasty spray paint cans for us as a customer to fix ourselves.. Don’t think so after your company got paid to do a job and failed. DO NOT HIRE THIS COMPANY."

Barb N on April 2023

30 employees. Uses subs for excavating. No extra charge for after hours service. Charges a flat rate. Travel charges may apply. Ask about Angie's list discount.

"0 stars. Installed an ac unit and a new furnace around early 2022. All scratched up on both when the techs were done. I spoke with the owner and he didn’t want to make it right. Instead, he had somebody drop off 2 beat up nasty spray paint cans for us as a customer to fix ourselves.. Don’t think so after your company got paid to do a job and failed. DO NOT HIRE THIS COMPANY."

Barb N on April 2023


Ostlund A Service Co

4.91(
32
)

Ostlund A Service Co

4.91(
32
)
Customers say: Quick response
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

Our Company vision is to provide all of our clients with honest, dependable and industry leading workmanship, accompanied by superior customer service. Ostlund Services is the leader in plumbing, electrical, HVAC-R and facility services. Let us help you with all of your residential, commercial and restaurant needs. At Ostlund Service Company we specialize in Commercial and Residential services for Plumbing, Electrical, HVAC-R and Facility Maintenance. Simply put, we are the best and we have the track record to prove it. Our staff of technicians are all state licensed professionals, in their fields. We service thousands of clients throughout the Midwest

Our Company vision is to provide all of our clients with honest, dependable and industry leading workmanship, accompanied by superior customer service. Ostlund Services is the leader in plumbing, electrical, HVAC-R and facility services. Let us help you with all of your residential, commercial and restaurant needs. At Ostlund Service Company we specialize in Commercial and Residential services for Plumbing, Electrical, HVAC-R and Facility Maintenance. Simply put, we are the best and we have the track record to prove it. Our staff of technicians are all state licensed professionals, in their fields. We service thousands of clients throughout the Midwest


HELMUS PLUMBING SERVICE INC

4.78(
18
)

HELMUS PLUMBING SERVICE INC

4.78(
18
)
Customers say: Quality work
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

VISIT HELMUSPLUMBING.COM FOR COUPONS. ADDITIONAL ADDRESS & PHO # 6908 HAMMOND AVE SE CALEDONIA, MI 49316 PHO # 616-698-2905 & 269-788-9343.

"Excellent. Flawless work and managed to find a Grohe part in a day (which is a line Helmus does not carry). They were shorthanded so the service manager Danny Snyder came out within a business day of my call (nothing was urgently broken). Danny offered me several options for each repair taking into account upcoming remodels, he was ver personable and interested in puzzling out some of the problems I had been noticing. I felt completely comfortable leaving him to finish the job and lock up behind himself."

John B on May 2018

VISIT HELMUSPLUMBING.COM FOR COUPONS. ADDITIONAL ADDRESS & PHO # 6908 HAMMOND AVE SE CALEDONIA, MI 49316 PHO # 616-698-2905 & 269-788-9343.

"Excellent. Flawless work and managed to find a Grohe part in a day (which is a line Helmus does not carry). They were shorthanded so the service manager Danny Snyder came out within a business day of my call (nothing was urgently broken). Danny offered me several options for each repair taking into account upcoming remodels, he was ver personable and interested in puzzling out some of the problems I had been noticing. I felt completely comfortable leaving him to finish the job and lock up behind himself."

John B on May 2018


Tri County Water

5.00(
11
)

Tri County Water

5.00(
11
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We are a family-owned company focused on delivering the best water treatment products and services in the industry. We can fix your water! Put our 55 years of expertise to work. We service all makes and models and offer free estimates. Evening and weekend appointments available!

"Wonderful information. VERY nice and informative meet with Matt"

Twila H on July 2023

We are a family-owned company focused on delivering the best water treatment products and services in the industry. We can fix your water! Put our 55 years of expertise to work. We service all makes and models and offer free estimates. Evening and weekend appointments available!

"Wonderful information. VERY nice and informative meet with Matt"

Twila H on July 2023


"Terrible. I paid 3 times to have them out here. Was told I need a permit.. another $200... but they couldn't even fix it . Told by another business did not need drain field repaired... the drain field was dry. Waste of almost $1000 total. NEVER EVER AGAIN."

Mary B on September 2020

$20.00 Off Plumbing Septic, Sewer, Drain Cleaning. Restrictions Apply - Not to be combined with any other offer.

"Terrible. I paid 3 times to have them out here. Was told I need a permit.. another $200... but they couldn't even fix it . Told by another business did not need drain field repaired... the drain field was dry. Waste of almost $1000 total. NEVER EVER AGAIN."

Mary B on September 2020


"Drain was unclogged with a machine and it now runs freely."

Kate C on November 2021

Facebook: https://www.facebook.com/pages/Experienced-Plumbing/184648711571196. licensed.

"Drain was unclogged with a machine and it now runs freely."

Kate C on November 2021

Showing 1-10 of 35
Water Softeners questions, answered by experts

The main difference between water softeners and water filters is that softeners remove hard minerals from the water, while filters have more of a blanket effect, removing all contaminants above a certain size. Filters are also much less expensive to install and protect against bacteria and other impurities. Depending on your water supply, you may need both.

Yes. To get soft water, you can install a water softening system, which will replace the calcium and magnesium ions in the water with sodium or potassium ions. Water softeners cost anywhere from $200 to $6,000, depending on the size and complexity of the system. You can either install a water softener for the whole house or just at your shower heads. If you’re sensitive to sodium or potassium, you can install a salt-free water conditioner.

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

The license requirements for water softener installation depend on your location. Some municipalities require that the installer hold a plumbing license, some require a permit and an inspection, but no license for the installer, and some require a permit and a license for the installer. Regardless of the local laws in your area, it’s always a good idea to hire a licensed plumber or installer. These pros will install your system properly and have the experience to size the system appropriately. Use Angi’s state licensing tool to check your installer’s license status.

It depends on the type of surface. For instance, if you’re trying to get rid of hard water deposits on glass, you can spray vinegar onto the surface and wipe it off with a soft cloth or non-abrasive sponge. However, if the deposits are on granite or natural stone, it’s better to use baking soda and water rather than vinegar or other acidic cleaners.

The Albion, MI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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