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R & M Service

About us

We pride ourselves in being your one stop company that can take care of your heating, cooling, plumbing and fireplace problems in one call! We are licensed and insured in all areas. We carry most parts either in our trucks or at our shop so we are not always having to wait for days for distributors to get them to us. Our crews come to your home in a clean nice trucks and uniform shirts that set us apart. Call us first and you will be so happy you did! Additional email - [email protected]. Additional contact name - Christopher Stevens. Award winning.

Business highlights

Emergency services offered
26 years of experience

Services we offer

Heating and air conditions installation and repair, corn, drain lines & ductless systems., faucets, fireplace, gas, pellet, plumbing, stove, water lines, wood

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
33%
3
0%
2
0%
1
67%
Showing 1-3 of 3 reviews
Sean G.
Oct 2021
1.0
Horrible! I wouldn’t recommend them to flip burgers! It is very very upsetting (as a decorated Veteran) to see a business use the word “Veteran” to enhance or build their business and then treat veterans in such a disgusting manner! I called this “business” to come and take care of three issues I was having. I gave detailed accounts of each and what needed to be done to correct them and stated I just simply didn’t have the time otherwise I would have done it myself. (A mistake I am still paying for). At the first visit the technician arrived completely unprepared to perform any of the tasks I detailed. He didn’t have the materials or tools. He claimed he could do ONLY one of the jobs and if I bought the parts. So I stopped what I was doing and drive to town to get them while he sat in my driveway on his phone. When I returned he began to installed them. But only after I had to cut an access port in because he either wouldn’t or couldn’t? The parts needed was a kit. (A tub plumbing assembly with overflow) Upon completion, I asked if he had leaked checked. Which he claimed he did. (Which I would learn later was a lie) he returned several days later to work on the AC (which is still not repaired nor have I ever received the replacement quote I asked for). He returned again to replace the plumbing on a pressure tank that began leaking worse than before he worked on it requiring a return visit to repair and since then the hiring of a “professional” organization to return and rework the mess he made all together! Now back to the tub. Weeks later the tub was used and leaked so badly it caused water damage to the floor, ceiling to the floor below it, and the one below it, as well as damage to two separate door frames! It took several calls for them to send someone out. The same tech that installed it was sent! This is where the dishonesty and unprofessionalism reached a whole new level!! The tech realizing he installed the overflow seal upside down purposely damaged the seal and claimed that manufacturing defect caused the leak not the incorrect installation. (( something another professional organization has disproven by replication both actions and finding ONLY the incorrect installation to be the cause of so much water damage)) Even after his attempts at dishonesty and lose of personal integrity, the tech was unprepared to correct the problem and once again I had to purchase and provide the parts for him to do it right. (Which I have NEVER been reimbursed for). I contacted the owner with my concerns and he assured me he would be out to investigate. HE HAS YET TO BE HERE MONTHS LATER! He made claims that he called me and left messages - however I pulled my phone records to prove that a lie. He said he would be out on Sept 24 with an insurance adjuster to review the damage and has yet to come out or call!! I have spoke to a lawyer in regards to the whole situation with promising feedback. If anyone would like to see pictures of their horrible work - the water damage - or the purposely damaged part they claimed was manufacturing, I will gladly send them to you. If you hire them I can only say GOOD LUCk

Renata S.
Mar 2015
4.0
Yes, I recommend this pro
$120
good service
Response from R & M Service
"Thank you for the review. We sure hope you call us again!"

Susan E.
Oct 2014
1.0
$400
Would never recommend them to do anything again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

R & M Service is currently rated 2.0 overall out of 5.

R & M Service accepts the following forms of payment: CreditCard

Yes, R & M Service offers free project estimates.

No, R & M Service does not offer eco-friendly accreditations.

No, R & M Service does not offer a senior discount.

Yes, R & M Service offers emergency services.

No, R & M Service does not offer warranties.