
Serving Solomons, MD and surrounding areas
Approved
In business since 1987
Free estimates
Warranties offered
"It was fine. They did the job in two days. We questioned if the length of the drain pipe was enough - we didn't think it was actually long enough to go around the house but they said it would be fine. That's where the problem occurred. They didn't go further around the house. They put in box drains, but now there's flooding that comes around the house from the box drains. I'm having problems with my downspout now too. There's no enough length for it to drain out to the side out the house and it's backing up and flooding at the corner of my house and on the side of my house by the last box drain. I asked them to come out and take a look. They sent out a quality control person to take a look. He told me that it's doing the job that it's supposed to do, but it would need to be extended towards the front of the yard. He gave me a quote of $4,000. We already paid $8,000 for the work. I was shocked. We had asked them 3 times if they thought the length would have been enough. The quality control person talked to his boss and brought the price down to $3000, but that's ridiculous. I went with them because of good reviews on Angie's List, but when there's a problem they won't work with you. If they would have figured it out in the first place- it would have made their estimate a lot higher and I may not have worked with them. I had gotten estimate from other people but choice them. UPDATE: 8/11/2017 The contractor has resolved the issue with the drain system. He was responsive and he resolved the issue quickly to how we wanted it fixed. He responded quickly and it says a lot for his company. He took the reviews seriously and he wanted to make sure that the customer was satisfied and it is very important to him to keep up his good reputation being in Angie's List. This says a lot about their customer service!"





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