Get matched with top appliance salespeople in Solomons, MD

"I had dryer issues and Don was my tech who was very thorough and knowledgeable. He made the repair process much easier for me! Thank you Neli Virtual Appliance Repair! I will be back!"

"UPDATED 10/30/2020: This is a revision of the 10/7/20 review. They did refund the overpayment and I'm glad that they have been working to make sure that they fixed the problem. They kept me informed about the schedule and arrived and checked the washing machine and determined that it was not the washing machine but I needed an electrician (When the electrician arrived after extensive searching they discovered that the problem was the sump pump) which has now been repaired). They quoted me a fee for the service call. While they were there I asked them about another appliance I was having trouble with. They took a peek and indicated what they thought was the matter and what would be needed for the repair. They gave me a bill for the quoted repair and I paid it by charge card. I was shocked to see that I was charged double the amount I was quoted when I looked at my credit card statement. I'm not sure if they charged me double because they looked at the other appliance, if it was a mistake or something else but I wish they had informed me that I was being charged more. As for the would I hire again I wish there was a maybe button."

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"Ed is a very professional serviceman.  We actually had two TVs that were repaired for approximately $450 total.  Both TVs are working beautifully.  I have saved his information in my contact.
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"Our old Kenmore washer started making horrible noises.  Bailed it out and contacted our home warranty company, Old Republic.  They sent our request to one of their contractors, Appliance Protection, LLC .  Old Republic said that I would hear from Appliance Protection, LLC by that afternoon.  I didn't hear back from Appliance Protection, LLC. so that evening I called and explained that I was covered by Old Republic and was told that they had not been contacted by Old Republic. I was put on their schedule for the following day.  As promised, Sam showed up within the time period I was given.  He had the part with him and was able to make the repair quickly.  His fee was $75, which is the cost to us through our Old Republic coverage
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"I really like their service because it?s a very small company comprising of three people. They were very, very responsive to us. When we were contemplating the work talking to the owner of the company he was simultaneously doing work in the basement. They were fairly priced too. I would recommend them to other people."

"“I hired the company to power wash the front, side and back exterior of my house. I am very pleased with the service. I would recommend this business to my friends and family."

"Replaced kitchen cabinets, installed new appliances and quartz countertops with tile backsplash, tore down and rebuilt attached family room, added island to kitchen, replaced flooring with hardwood and upgraded electrical in both rooms, new lighting in family room, refinished wood floors in all downstairs rooms, upgraded electrical service to 200A, ran new circuit to garage. Work began immediately after Thanksgiving and most work completed and appliances installed Dec 23rd just in time for holidays. Work was done quickly, efficiently and professionally, trash constantly removed, foreman was always available and immediately responsive during this time. We were required to purchase new appliances ourselves which they installed, which we preferred. 1/3 payment required upfront, 1/3 when work started and the remainder when work was substantially completed and rooms livable (their definition). The contract allowed 10% of that final payment to be held back until all work listed and priced in the contract was completed. Although that seemed to be a lot to pay before work was completed, I correctly believed they could be trusted to complete the work quickly and properly. When mistakes were made which occasionally happened (e.g. a light wouldn't turn off and the range hood wouldn't vent), they returned immediately to correct the problem. All the contractors and subcontractors were professional, polite and helpful."

"We were impressed with his professionalism and timeliness and hired him again later to install some appliances.  We did not get the impression that he was "dragging" out the work, but working efficiently.

Additionally, we had another contractor look at this job and he had a much higher estimate.  We found Mr. DeWitt's estimate to be very reasonable and he did not exceed the budget.   "

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Call us today!