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  • Average homeowner rating star icon4.3
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  • Verified reviews icon18
    Verified water softener services reviews

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Avatar for Tankless Concepts

Tankless Concepts

4.99(
117
)

Tankless Concepts

4.99(
117
)
Customers say: Super punctual
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We specialize in the installation and servicing of Rinnai and Navien tankless water heaters and boilers. We are proud to be recognized by Rinnai as the Top Dealer/Installer in Maryland, Virginia and Washington DC. We have earned Rinnai's "Advanced Comfort Expert (ACE)" status. We are also proud to be an authorized dealer / service provider for Navien. We are a nine-time recipient of the Angie's List esteemed Super Service Award and have been featured in their Super Service Spotlight and in Advice from Angie's List by Angie Hicks. We have over 25 years of gas experience and have been installing and servicing tankless water heaters since September of 2004. We offer in-home consultations and provide professional estimates within 24-48 hours of consultation. We stand behind our installations with a two-year (2-year) warranty on workmanship and materials and we provide maintenance and repair service for every appliance that we install.

"So glad we found this company! We had a few estimates and Tankless Concepts was by far the most knowledgeable and professional with reasonable prices. They were able to explain every aspect of the job to get the correct system and installation for our home. When it came time to install the team was super friendly and helpful and they were able to make on-site adjustments to help us get everything just right. We are very happy with how things turned out and would absolutely recommend for anyone considering having a tankless water heater."

Andy T on June 2024

We specialize in the installation and servicing of Rinnai and Navien tankless water heaters and boilers. We are proud to be recognized by Rinnai as the Top Dealer/Installer in Maryland, Virginia and Washington DC. We have earned Rinnai's "Advanced Comfort Expert (ACE)" status. We are also proud to be an authorized dealer / service provider for Navien. We are a nine-time recipient of the Angie's List esteemed Super Service Award and have been featured in their Super Service Spotlight and in Advice from Angie's List by Angie Hicks. We have over 25 years of gas experience and have been installing and servicing tankless water heaters since September of 2004. We offer in-home consultations and provide professional estimates within 24-48 hours of consultation. We stand behind our installations with a two-year (2-year) warranty on workmanship and materials and we provide maintenance and repair service for every appliance that we install.

"So glad we found this company! We had a few estimates and Tankless Concepts was by far the most knowledgeable and professional with reasonable prices. They were able to explain every aspect of the job to get the correct system and installation for our home. When it came time to install the team was super friendly and helpful and they were able to make on-site adjustments to help us get everything just right. We are very happy with how things turned out and would absolutely recommend for anyone considering having a tankless water heater."

Andy T on June 2024


"Ernie T is the man, saved me from days with no hot water. Quick response, professional work, clean install, great price. Ernie is friendly, and a top notch professional. Would recommend over and over."

Rob S on September 2025

2 employees. Uses subs for excavations. Cost is determined by the job. No travel charges. Ask for details on service fees. Award winning.

"Ernie T is the man, saved me from days with no hot water. Quick response, professional work, clean install, great price. Ernie is friendly, and a top notch professional. Would recommend over and over."

Rob S on September 2025


Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018


Avatar for Air, Plumbing & Heating Solutions LLC

Air, Plumbing & Heating Solutions LLC

4.80(
1,126
)

Air, Plumbing & Heating Solutions LLC

4.80(
1,126
)
Customers say: Super punctual
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Air Plumbing & Heating Solutions is one of Maryland’s top heating, cooling, and plumbing companies. With over 33 years of experience, we solve all sorts of heating, plumbing, and HVAC problems. We’ve been in Maryland a long time we know the Baltimore area well and the types of repairs homeowners in these neighborhoods tend to need!

"The job went OK."

Allen B on January 2021

Air Plumbing & Heating Solutions is one of Maryland’s top heating, cooling, and plumbing companies. With over 33 years of experience, we solve all sorts of heating, plumbing, and HVAC problems. We’ve been in Maryland a long time we know the Baltimore area well and the types of repairs homeowners in these neighborhoods tend to need!

"The job went OK."

Allen B on January 2021


Avatar for L J Butler Plumbing

L J Butler Plumbing

4.94(
66
)

L J Butler Plumbing

4.94(
66
)
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers

LJ Butler Plumbing Heating has established itself as a leading and reliable provider of plumbing services for the Baltimore, MD area . We employ knowledgeable, licensed plumbers to ensure that work is done right the first time.Over many years of quality, professional service, LJ Butler Plumbing Heating has acquired the ability to quickly and accurately diagnose the work that needs to be done. This makes it possible for us to provide you with a realistic and fair estimate before any service is begun. We use our own equipment, this saves you from extra rental fees or delays when the right equipment is not readily available to others. It also means less time involved once the job has started.

LJ Butler Plumbing Heating has established itself as a leading and reliable provider of plumbing services for the Baltimore, MD area . We employ knowledgeable, licensed plumbers to ensure that work is done right the first time.Over many years of quality, professional service, LJ Butler Plumbing Heating has acquired the ability to quickly and accurately diagnose the work that needs to be done. This makes it possible for us to provide you with a realistic and fair estimate before any service is begun. We use our own equipment, this saves you from extra rental fees or delays when the right equipment is not readily available to others. It also means less time involved once the job has started.


Avatar for KASTNER PLUMBING & HEATING INC

KASTNER PLUMBING & HEATING INC

4.91(
91
)

KASTNER PLUMBING & HEATING INC

4.91(
91
)
Customers say: Super punctual
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

Please call us at 410-442-0442. Excellence has been our hallmark since 1968 Kastner Plumbing & Heating, Inc. is a customer focused, family owned and operated plumbing and heating service company that was originally started in 1968. Located in West Friendship, MD, we employ highly trained people whose goal is to make our company the best service company in Howard County. We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity we bring to your job site. Our entire company works hard to make your experience with us is hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. From the professionalism of our sales department, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. This is why Kastner Plumbing & Heating, Inc. continues growing with more satisfied customers each and every year. Give us a call at 410-442-0442 for your service needs and see what you've been missing. Michael J. Kastner Jr. is a registered, licensed Master Plumber MD #1862, Howard County #1862, Carroll County #P00112MG, WSSD #287, Frederick County PM00217, Anne Arundel County #A200437, Baltimore County #MP596, Baltimore City #M010150.

"The service was great! We have used Kastner previously and found them to be responsive, prompt, and honest. This job was no exception. Mike arrived on time, was very professional and pleasant to work with. He removed the leaking heater and installed the new one quickly with almost no mess. What little mess there was, he cleaned up completely."

Michael L on April 2018

Please call us at 410-442-0442. Excellence has been our hallmark since 1968 Kastner Plumbing & Heating, Inc. is a customer focused, family owned and operated plumbing and heating service company that was originally started in 1968. Located in West Friendship, MD, we employ highly trained people whose goal is to make our company the best service company in Howard County. We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity we bring to your job site. Our entire company works hard to make your experience with us is hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. From the professionalism of our sales department, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. This is why Kastner Plumbing & Heating, Inc. continues growing with more satisfied customers each and every year. Give us a call at 410-442-0442 for your service needs and see what you've been missing. Michael J. Kastner Jr. is a registered, licensed Master Plumber MD #1862, Howard County #1862, Carroll County #P00112MG, WSSD #287, Frederick County PM00217, Anne Arundel County #A200437, Baltimore County #MP596, Baltimore City #M010150.

"The service was great! We have used Kastner previously and found them to be responsive, prompt, and honest. This job was no exception. Mike arrived on time, was very professional and pleasant to work with. He removed the leaking heater and installed the new one quickly with almost no mess. What little mess there was, he cleaned up completely."

Michael L on April 2018



Clear Line Plumbing

4.91(
54
)

Clear Line Plumbing

4.91(
54
)
Customers say: Quick response
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers

Here at Clear Line Plumbing, we are proudly serving Baltimore and Harford County. We have over ten years of experience servicing homeowners for their plumbing needs. We specialize in residential plumbing service, water treatment, drain cleaning, and water/sewer replacement.

"Put this plumber in your contact list with a star! We have used Clear Line in the past & referred several satisfied neighbors. When we needed the water heater & water line for our refrigerator replaced, we called Robert who did a stellar job. He was friendly, professional & did quality work. We were exceptionally pleased to have found such a conscientious plumber who went the extra mile to install an accessible shut off valve. This shut off valve was invaluable when our ice-maker started leaking! Recently, we developed a pinhole leak in the basement & although he was booked, he arranged for his dad’s company to come same day in his place. Seems good plumbers run in the family! Again, Robert had our back, which was much appreciated along with the experience of being charged honest prices. It’s nice not to have to worry about being taken advantage of when emergencies happen. His prices have been consistently outstanding for the work performed & the job is always done right! Very happy."

Sheila B on July 2023

Here at Clear Line Plumbing, we are proudly serving Baltimore and Harford County. We have over ten years of experience servicing homeowners for their plumbing needs. We specialize in residential plumbing service, water treatment, drain cleaning, and water/sewer replacement.

"Put this plumber in your contact list with a star! We have used Clear Line in the past & referred several satisfied neighbors. When we needed the water heater & water line for our refrigerator replaced, we called Robert who did a stellar job. He was friendly, professional & did quality work. We were exceptionally pleased to have found such a conscientious plumber who went the extra mile to install an accessible shut off valve. This shut off valve was invaluable when our ice-maker started leaking! Recently, we developed a pinhole leak in the basement & although he was booked, he arranged for his dad’s company to come same day in his place. Seems good plumbers run in the family! Again, Robert had our back, which was much appreciated along with the experience of being charged honest prices. It’s nice not to have to worry about being taken advantage of when emergencies happen. His prices have been consistently outstanding for the work performed & the job is always done right! Very happy."

Sheila B on July 2023


Avatar for Liberty Pure Solutions Inc

Liberty Pure Solutions Inc

4.80(
115
)

Liberty Pure Solutions Inc

4.80(
115
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Total Plumbing and Water Treatment Company, sales, installation and service of custom selected equipment. Residential and commercial delivery of purified bottled water. We service all brands of water conditioning and purification systems. We deliver solar salt and supplies. We provide pluming services as needed. We are licensed by MDE WCI119, and certified by the water quality association in the following areas - Certified Installer, Certified Sales, Certified Water specialist III. We have been servicing the area since 1988 with over 15000 customers to date.

"LP came to service my water system on 4/4/2023. The service tech indicated I had a possible issue with my sump pump as he poured water and sediment from changing my cartridge/filter into the sump pump. He asked if I wanted an LP plumber to come out and to see what the issue was. I agreed. Plumbers came. 20-minutes later they left my home and I received an electronic invoice for $550.00. They never told me what was wrong. They did not provide an estimate to replace. They did not request a signature to accept the estimate and okay to perform the work. They did not request a signature for me accepting the work that was supposedly performed. When I opened the electronic invoice, my name had been forged in 2 areas. The invoice did not list what brand/manufacturer of sump pump was installed. The invoice did not have a price for the labor. There was a $100 deduction but no reason provided. When I called LP, a was switched over to a representative. She stated they could not provide the sump pump information I requested. No reason as to why. But wanted to know if I wanted to pay my bill. I did pay, but thought more about it and filed a complaint with the Better Business Bureau. My request was simple: provide a new invoice with the manufacturer of the sump pump. It would be a good thing to have in the event the supposed NEW sump pump failed. Odd that another well known contractor who replaced this years ago, gave me their invoice with the name and manufacturer and brand name/model of the sump pump that was determined defective by LP. I still have that receipt but odd that LP, supposedly a professional company, literally refused to provide the information that I requested. LP did reach out but I did not take the call on my cell and was out the next day when they called a landline. Their rep replied was everything looked reasonable but they, LP, NEVER, and STILL HAS NOT provided the information I requested. The name of the new sump, model number, etc. that I would need should the unit fail after LP had performed the work. If the unit failed, how would I ever be able to call the maker, e.g., Kohler, and see if they would honor a warranty if it did fail. How hard would it have been for LP to honor this request? Because I, a senior citizen did not contact LP by phone, the BBB closed the complaint. Instead of requesting that LP provide the required information, they closed the complaint. Makes one feel like they were totally scammed and the reason they didn't know or want to provide the information is that didn't actually perform the work. Another senior - SCAMMED."

David H on April 2023

Total Plumbing and Water Treatment Company, sales, installation and service of custom selected equipment. Residential and commercial delivery of purified bottled water. We service all brands of water conditioning and purification systems. We deliver solar salt and supplies. We provide pluming services as needed. We are licensed by MDE WCI119, and certified by the water quality association in the following areas - Certified Installer, Certified Sales, Certified Water specialist III. We have been servicing the area since 1988 with over 15000 customers to date.

"LP came to service my water system on 4/4/2023. The service tech indicated I had a possible issue with my sump pump as he poured water and sediment from changing my cartridge/filter into the sump pump. He asked if I wanted an LP plumber to come out and to see what the issue was. I agreed. Plumbers came. 20-minutes later they left my home and I received an electronic invoice for $550.00. They never told me what was wrong. They did not provide an estimate to replace. They did not request a signature to accept the estimate and okay to perform the work. They did not request a signature for me accepting the work that was supposedly performed. When I opened the electronic invoice, my name had been forged in 2 areas. The invoice did not list what brand/manufacturer of sump pump was installed. The invoice did not have a price for the labor. There was a $100 deduction but no reason provided. When I called LP, a was switched over to a representative. She stated they could not provide the sump pump information I requested. No reason as to why. But wanted to know if I wanted to pay my bill. I did pay, but thought more about it and filed a complaint with the Better Business Bureau. My request was simple: provide a new invoice with the manufacturer of the sump pump. It would be a good thing to have in the event the supposed NEW sump pump failed. Odd that another well known contractor who replaced this years ago, gave me their invoice with the name and manufacturer and brand name/model of the sump pump that was determined defective by LP. I still have that receipt but odd that LP, supposedly a professional company, literally refused to provide the information that I requested. LP did reach out but I did not take the call on my cell and was out the next day when they called a landline. Their rep replied was everything looked reasonable but they, LP, NEVER, and STILL HAS NOT provided the information I requested. The name of the new sump, model number, etc. that I would need should the unit fail after LP had performed the work. If the unit failed, how would I ever be able to call the maker, e.g., Kohler, and see if they would honor a warranty if it did fail. How hard would it have been for LP to honor this request? Because I, a senior citizen did not contact LP by phone, the BBB closed the complaint. Instead of requesting that LP provide the required information, they closed the complaint. Makes one feel like they were totally scammed and the reason they didn't know or want to provide the information is that didn't actually perform the work. Another senior - SCAMMED."

David H on April 2023


"I contacted Stang Plumbing to give me an estimate on replacing the copper water supply piping (hot and cold) in my house with PEX A. Stang gave me a reasonable estimate right from the start. The two other estimates I requested further confirmed that Stang’s estimate was very reasonable and after they promptly responded to several questions I had concerning their proposal, I chose them to do the work. The workers showed up promptly on the first day to start the work and every day thereafter. The lead plumber, Rob, did a great job of communicating the progress at the end of the day and what he intended to accomplish the next day. Each day Rob made sure that water service was restored through out the house and that there were no leaks from the work that had been performed. The piping replacement was completed on the schedule originally proposed. Rob, and his helper Mark, were very professional and courteous and a pleasure to deal with. I will happily chose Stang Plumbing for any future work and highly recommend them for any plumbing services you may need."

Edward B on September 2023

10 Employees. No subs. Cost is determined by the job itself. Service Fees Apply for certain equipment. Extra charge applies for after hours and weekend services.

"I contacted Stang Plumbing to give me an estimate on replacing the copper water supply piping (hot and cold) in my house with PEX A. Stang gave me a reasonable estimate right from the start. The two other estimates I requested further confirmed that Stang’s estimate was very reasonable and after they promptly responded to several questions I had concerning their proposal, I chose them to do the work. The workers showed up promptly on the first day to start the work and every day thereafter. The lead plumber, Rob, did a great job of communicating the progress at the end of the day and what he intended to accomplish the next day. Each day Rob made sure that water service was restored through out the house and that there were no leaks from the work that had been performed. The piping replacement was completed on the schedule originally proposed. Rob, and his helper Mark, were very professional and courteous and a pleasure to deal with. I will happily chose Stang Plumbing for any future work and highly recommend them for any plumbing services you may need."

Edward B on September 2023

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Water Softeners questions, answered by experts

Costs hinge on system type, household size, professional, and complexity, ranging between $800 and $2,500 for complete systems.

Just as hard water can wreak havoc on your skin by drying it out, it’s also not great for your hair. That’s because hard water won’t rinse out shampoo and conditioner as effectively as soft water can. All that product buildup isn’t good news for your hair, which can look dull and limp over time with hard water.

Hard water isn’t unhealthy. It’s safe to drink, bathe in, and cook with. However, it can make some skin, hair, and scalp problems, such as eczema, worse by affecting the pH balance of your skin and hair. Additionally, some people don’t like the taste of hard water, but it does contain minerals that are important to your overall health, like calcium.

Yes, a water softener can remove scale deposits. According to the U.S. Department of Energy, after you add a water softener to your home, “gradually the softer water will dissolve limescale scale deposits and remove the problem entirely.” Installing a water softener—or water descaler—will also help prevent new scale deposits from forming.

It’s unlikely that hard water on its own could cause substantial hair loss or damage, though it’s true that bathing in hard water can cause your scalp to feel itchy or flaky and might dull your hair’s natural shine. Using high-quality shampoo and conditioner or buying a whole-home water softener can decrease these issues.

The Hunt Valley, MD homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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