Liberty Pure Solutions Inc

Founded 1988 • With Angi since June 2010

Total Plumbing and Water Treatment Company, sales, installation and service of custom selected equipment. Residential and commercial delivery of purified bottled water. We service all brands of water conditioning and purification systems. We deliver solar salt and supplies. We provide pluming services as needed. We are licensed by MDE WCI119, and certified by the water quality association in the following areas - Certified Installer, Certified Sales, Certified Water specialist III. We have been servicing the area since 1988 with over 4000 customers to date.

Awards and Badges

Angi Certified

Business Highlights

Wears MaskWears Mask

Images

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Verified Reviews

4.8

(123) Verified Reviews

Ratings Distribution

5

111

4

3

3

3

2

3

1

3

Rating Details

Price
4.6
Professionalism
4.8
Punctuality
4.8
Quality
4.8
Responsiveness
4.8

Read reviews by category

plumbers (84)water softeners (61)well & water pump repair (27)drain pipe installation (13)water heaters (9)excavating (1)gas leak repair (2)
Showing 1-25 of 123 reviews
kia J.
5.0
04/26/2022
Their customer service was really great. I would recommend them.
Description of Work
Install or Replace a Water Treatment & Purification System
Category
water softeners
Hire Again?
Yes
kia J.
5.0
03/01/2022
It was great. Their customer service was really.
Description of Work
Water Softener Installation
Category
water softeners
Hire Again?
Yes
Brent M.
2.0
06/03/2021
Work was performed quickly and on time. However, there were some minor issues that needed to be corrected. I called 4 times and was assured that the issue would be taken care of right away, but they did nothing for a month and half until I threatened to file a complaint with BBB. I even had to argue with thier manager just to get operating instructions for the system ( which the technician promised they could email right away) they only gave 1 sentence of instruction in a quick email with a statement that they will reach out if the system needs service. Pathetic attemt to secure my business makes me never want to deal with this type of "professional" again.
Description of Work
Install neutralizer and softener
Category
plumbing, water softeners
Cost
$3,000
Stuart P.
5.0
05/10/2021
Woke up on Mothers Day with no water. After I did a quick inspection for leaks and a quick check of plumbing equipment I noticed an "E2" message on the well holding tank. I called Liberty Pure and to my pleasant surprise they told me they would have a well pump specialist out in an hour. Tyler from Liberty Pure promptly arrived at our house and after a thorough inspection determined our 20year old pump needed replacing. Considering it was Sunday Mothers Day and the well is 700ft deep no way did I think Tyler's response was going to be, "today" when I asked him when it could be replaced & working again. Tyler quickly reached out to get a crane to the job site and had all necessary equipment delivered promptly. He and a small team had the job completed in approximately 5 hours. Tyler is professional, hard working and passionate about doing his job well!! Can't thank Tyler enough for going the extra mile to complete the work on a Sunday!!
Description of Work
Replace well pump, depth 700ft.
Category
plumbing, wells
Hire Again?
Yes

Service Provider Response

Thank you for the kind words! It was our pleasure to serve you.
Kimberley B.
5.0
03/06/2021
They came out quickly after hours. They assessed that there was simple fix and they didn’t not charge us for the visit. We have used Liberty Pure for all of our plumbing needs and have never been disappointed.
Description of Work
Hot water heater wasn’t working
Category
plumbing, water heater repair, water softeners, wells
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed]!
Diane C.
5.0
01/12/2021
It went great masks were worn by all of us and the gentleman was professional and friendly. We’re very happy that we did for a maintenance contract.
Description of Work
Regular maintenance
Category
excavators, water softeners
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed]!
Ray C.
3.0
01/05/2021
Liberty offered me a $199 annual service that supposedly included servicing of both my softener and neutralizer. What I actually got was just a bag of lime added to my neutralizer and a cursory check of the screens on the control units. When I complained about the price, all I got were excuses that the other services were “free” and I was actually paying $199 to have someone dump a bag of lime in the tank.
Description of Work
Annual service of water treatment system
Category
water softeners
Cost
$199

Service Provider Response

We have been unable to reach you about this service call and payment. Please call us as our services are guaranteed. We cannot assist if we can’t reach you. 1/2022 still trying to reach you
C C.
5.0
12/10/2020
Outstanding . . . I had three firms come on site and provide written estimates. Liberty Pure was the only one that actually detailed everything I requested in their proposal -and- provided the most competitive price for what was going to be a relatively complicated installation. There was no sales pressure (unlike the other two bidders) and the work was completed quickly and professionally.
Description of Work
Installation of water treatment system
Category
plumbing, water softeners, drain pipe
Cost
$4,550
Hire Again?
Yes

Service Provider Response

Thank you!
Anita S.
5.0
12/04/2020
Liberty Pure was great. When I was having a hard time getting other plumbers to respond to my requests, Liberty Pure was able to come out the day I called. Corey was on time and worked efficiently. I would definitely recommend this company and I’ll be calling with any future needs.
Description of Work
Kitchen sink plumbing repair
Category
plumbing
Cost
$250
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed]!
Bill D.
5.0
12/04/2020
The Liberty Pure system works great. It's quiet and does an excellent job of purifying our well water. Our untreated water has iron sediment and caused a real mess in our plumbing before installation of the Liberty Pure system. Liberty Pure responded quickly and the system was installed the day after we purchased it. It's quite a sophisticated system.

Images

Review for Liberty Pure Solutions Inc - 2824 Paper Mill Rd, Phoenix, MD - 39064857
Description of Work
We had a Liberty Pure water treatment system w. sediment filter installed.
Category
plumbing, water softeners
Cost
$3,500
Hire Again?
Yes
Jenean L.
5.0
10/26/2020
Excellent. They answered the office phone at 7am, the work was totally completed by noon. Corey Cook was professional, pleasant and explained the process clearly. I am very happy and would not hesitate to hire Liberty Pure in the future. The price quoted was exactly what I paid.
Description of Work
Replacement of hot water heater
Category
water heater repair, drain pipe
Cost
$1,100
Hire Again?
Yes

Service Provider Response

Thank you for the kind words! Our pleasure to serve you!
Deborah P.
5.0
10/25/2020
It went very well. The job was completed in one day.
Description of Work
Copper pipes were replaced in my house
Category
plumbing
Cost
$4,800
Hire Again?
Yes
Deanna M.
5.0
10/22/2020
We have been using them since 2005 and they have helped us out with a few emergency situations. Great to deal with. All technicians are professional and knowledgeable.
Description of Work
Routine filter change
Category
drain pipe
Hire Again?
Yes
Beth B.
5.0
10/20/2020
Had yearly maintenance on 5 water softeners. Highly recommend
Description of Work
maintenance on water softeners
Category
water softeners
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed]! We are blessed with the best customers!
Barry L.
5.0
10/19/2020
Supplied the correct pump and installed and adjusted it in about an hour at a fair price. Very pleased with the work and the price.
Description of Work
Replace feeder pump for adding soda ash solution to well water.
Category
wells, drain pipe
Cost
$600
Hire Again?
Yes

Service Provider Response

Thanks for the kind words!
Mike H.
5.0
09/25/2020
Tech was on time and very professional. he worked hard and completed all the work in a timely manner
Description of Work
General plumbing work to a house we just bought
Category
plumbing, drain pipe
Hire Again?
Yes
Kathleen V.
5.0
09/15/2020
Service is impeccable.. the plumbers are amazing , knowledgeable, professional and completed the job quickly.
Description of Work
Water treatment system and a New pump for my well
Category
plumbing, water softeners, wells, drain pipe
Hire Again?
Yes
Orlando and Pam D.
5.0
09/04/2020
I called Liberty Pure and a plumber named Corey Cook arrived at my door within 10 minutes. Corey was professional, courteous and fixed the problem quickly. He also pointed out that my well pressure tank was on its last legs (I did not realize that). A family member was visiting and looked at the tank and agreed Corey was right. Corey installed the new tank the next day. I had several questions and Corey answered all of my questions. He cleaned the area where he worked well.
Description of Work
Had a leak that was an emergency and also ended up needing a well pressure tank replacement.
Category
plumbing, wells
Hire Again?
Yes
Diane C.
5.0
07/11/2020
As usual it was great. Efficient, on time, superior service. I’m so glad I switched to liberty last year! Thank you fir having such great staff!
Description of Work
Filter change, ph checked and salt
Category
drain pipe
Cost
$165.95
Hire Again?
Yes
Ki H.
5.0
06/22/2020
Installation was timely and technician was very professional, I’m waiting for water test results.
Description of Work
UV water treatment to remedy bacteria
Category
plumbing, water softeners, drain pipe
Cost
$1,200
Hire Again?
Yes
George R.
5.0
06/20/2020
Our existing pump had very low pressure and was very erratic. We've been using Liberty Pure for years and I've always found them to be very reliable, reasonably priced and always on time. Every employee we've ever met has always been professional and knowledgeable. No need to look for another plumbing outfit. These folks are top shelf!
Description of Work
Well Pump Replacement
Category
wells, drain pipe
Hire Again?
Yes
J T.
5.0
06/20/2020
They did a good job and were responsive for follow ups.
Description of Work
A complete water treatment plus a well pump from Liberty Pure at their recommendation and evaluation of my existing reverse osmosis system.
Category
water softeners
Cost
$7,500
Hire Again?
Yes
Lillian C.
5.0
06/19/2020
Very well. Prompt, friendly, left the installation area cleaner then it was before they arrived. I highly recommend Liberty Pure!
Description of Work
Water Treatment System
Category
water softeners
Cost
$3,300
Hire Again?
Yes
Lora B.
5.0
05/04/2020
The staff in the office are very knowledgeable about all aspects of the well and water system and I order the media for my whole house filtration system from here and they always have it in the front office awaiting my arrival. Once there I pay for it (prices are very reasonable), they answer any questions I have, and they even have one of the guys load the heavy buckets into my trunk for me. I would definitely recommend them to anyone who is looking for a knowledgeable and friendly company for all of you needs.
Description of Work
I didn’t have any work done. I get media for my filtration system.
Category
wells, drain pipe
Cost
$190
Hire Again?
Yes
Kerry J.
5.0
03/24/2020
Went great! Tech showed up during planned window, removed shoes at door and kept 6’ distance from me. This was during the Corona virus crisis. He did his job quickly and left with wishes that we stay well. Always a pleasure with Liberty Pure!
Description of Work
Checked our water filtration system
Category
water softeners
Hire Again?
Yes

Phone

Address

2824 Paper Mill Rd

Phoenix, MD 21131

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://www.libertypure.us

Other Information

Services Not Offered

Landscaping, & Paving.

Payment options

Check
Discover
MasterCard
Visa
Financing Available
American Express
PayPal
Licensed
Trade License Number
89306
Trade License Locale
Maryland
Trade License Authority
Maryland: General
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Plumbing, well pumps, water treatment installs and service, water heater

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Liberty Pure Solutions Inc is currently rated 4.8 overall out of 5.

Liberty Pure Solutions Inc is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Liberty Pure Solutions Inc accepts the following forms of payment: Check, Discover, MasterCard, Visa, Financing Available, American Express, PayPal

Yes, Liberty Pure Solutions Inc offers free project estimates.

Yes, Liberty Pure Solutions Inc offers eco-friendly accreditations.

No, Liberty Pure Solutions Inc does not offer a senior discount.

Yes, Liberty Pure Solutions Inc offers warranties.

Liberty Pure Solutions Inc offers the following services: Plumbing, Water Heaters, Appliances, & Water Softeners, well pumps, well tanks, Reverse Osmosis, bottled water.