Get matched with top stereo and home theater system pros in Fairwood, MD

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"I claimed one of the “2 Toilet Tune-Up” Angi’s special with 4 Service Pros (Snell). When I contacted Snell I talked with a very nice lady who scheduled me to get 2 plumbers to come out the next day from Noon - 4pm. I was told they would call 20 minutes to 30 minutes before hand to let me know they were coming. I waited from Noon to 4:05pm, never received a phone call, and so I called Snell to find out if my plumbers were still coming. I was told that there was an emergency situation in Chantilly, VA, that required my 2 plumbers to go to Chantilly instead of my place that morning. I understand emergencies do happen, but Snell knew that my plumbers were needed for that major Chantilly, VA, leak from the morning. They should have called me once they found out that my assigned plumbers would not be able to come out to my place within my scheduled time appointment. I should not have had to wait from noon to 4pm and then have to call them to find out that they were not coming. I rescheduled with them, and set another appointment for the next day The next day Brandon Thomas came out, and he was outstanding. He is very friendly, professional, knowledgeable, efficient, and a very good plumber. My problems turned out to be quite different than I originally had thought and he explained my options. I went with the option that he recommended and am very happy with the results. He also gave me discounts to help make-up for my inconvenience for having to re-schedule the appointment. I definitely recommend Snell (4 Service Pros) to all my friends and family."

"I had written a very satisfied review 8 months ago. That review was based on the fact that my outside 220V charger was working properly and the worked had been done in a professional manner. What I had liked a lot less was a bit of a mess which had been left behind and that I only noticed too late. Also when I met with Alan Pumphrey I had asked for adjusting 3 fans deep switches, a work which was forgotten. I paid my invoice upon receiving it, but at the same time pointed out the items I had not liked, which I thought was good feedback. Alan reached out to me with apologies, and when I mentioned that he had forgotten the deep switches he said "do not worry, I will take care of it". Sure enough a short while later the technician and an apprentice dropped by, on their way to another job, spent maybe 15 mn in my house, and fixed the issues. The next thing I know is that I received a bill for $ 262.50, that was what "taking care of" meant. When I complained, they agreed to take off the charges for the apprentice, but not the entire bill. What is leaving a bad taste is not so much the bill as the messiness of the procedure. No invoice was sent or agreed upon, leaving room for too much misunderstanding. And yes, it is worth mentioning that the whole issue started with the original work leaving a bit of a mess behind."

"Joel is wonderful to work with! We converted a semi-finished room in our basement into a home theater. Joel worked with us on how to best layout the room and installed the sound system/speakers, projector, screen, lighting, and sound panels. Joel helped us pick the best equipment for our space and within our budget. When it came to installing, he has an almost obsessive attention to detail in the best way. He saw that the screen was 1/16th of an inch off level. I never would have noticed, but he made the adjustments to make it perfect. All of his work was like that - the details are perfect. The work went fast and we could not be happier with the results. The picture is big, bright and so clear. The sound is so crisp that you can hear birds fly over your head in a movie. You feel like part of the crowd when watching a football game. It really is an amazing set up. If you are looking to install a home theater, Joel and Every Man Home Entertainment is who you should hire."

"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"I have been on this system for 3-4 years. The initial installation went ok, but the overall functionality and reliability of the system is poor. The basic alarm system works when you manually arm/ disarm it through the app or keypad. However, the alarm cannot be set up on an automated schedule, and NONE of the connected automation features work - lights, outlets, blinds, etc. I purchased the recommended products that the company promised would seamlessly integrate into the system during the sales pitch, but none of them work. They have sent technicians out a couple times but, even after installing bulky repeater boxes in about half a dozen outlets, the system cannot connect. I have submitted several tickets, but Vintage just closes them out and suggests that I self troubleshoot. Alternatively, I can pay for an Automation Maintenance package and they will send a technician out. Bottom line - their system is nothing more than a 1990's alarm with a keypad and phone app. They dont deliver on what they sell, and they try to charge extra for support that should be included."

"Online repair. He has helped me in the past and I cannot say enough nice things about him. The next day I had a tiny issue and he responded immediately. Thorough. Thank you!"

"Installation of home theater and move of 2 wall mounted tvs went"

"Very well. Omar was prompt, neat, knowledgeable, courteous and a great problem solver for a complex sound and TV situation. Additionally he took the time to instruct us on proper usage of our Smart TV and features we did not know before."

"Victor Bernard and their team took on a complex double bathroom renovation project in a 100 year old row home and did excellent work addressing the many unexpected challenges as we proceeded with demo, including rebuilding floor joists inappropriately damaged from a past renovation. While this of course made for a much longer project than planned, the quality of work was excellent and we love our new bathrooms."