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New Age Lighting
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
New Age Lighting and New Age Electric, Inc. are the same company with the same professional team. We launched our new brand, New Age Lighting, to clearly define our focus and passion to deliver transformative home lighting! You may have previously used our services through New Age Electric, learned about us from a neighbor or found us online. Since 1989, we have built and nurtured a reputation for excellent performance and customer service. We take great pride in each of our projects and believe in providing more than just labor, we provide comprehensive lighting solutions and electrical installation. New Age Lighting uses a naturalistic approach to lighting design that maximizes the aesthetics of your home with a focus on simplified, customized function while minimizing circadian disruption, glare and harshness that can negatively impact your physical and mental health. We offer the following turn-key solutions: -Recessed Lighting Solutions -Lighting Design & Specification -Outdoor & Landscape Lighting -Task & Linear Lighting -Lutron HomeWorks® -Lutron Shading & Window Treatments -Lutron RadioRA 3® -Luxury Lighting Solutions Featuring Ketra -Lutron Caséta® Wireless -Decorative & Designer Lighting -Whole Home Surge Protection -New Panel Installation & Service -Electric Vehicle (EV) Home Charger -Residential Electrical Repair
Business highlights
36 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9142 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 4% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 142 reviews
Gilda D.
Mar 2022
I had written a very satisfied review 8 months ago. That review was based on the fact that my outside 220V charger was working properly and the worked had been done in a professional manner. What I had liked a lot less was a bit of a mess which had been left behind and that I only noticed too late. Also when I met with Alan Pumphrey I had asked for adjusting 3 fans deep switches, a work which was forgotten. I paid my invoice upon receiving it, but at the same time pointed out the items I had not liked, which I thought was good feedback. Alan reached out to me with apologies, and when I mentioned that he had forgotten the deep switches he said "do not worry, I will take care of it". Sure enough a short while later the technician and an apprentice dropped by, on their way to another job, spent maybe 15 mn in my house, and fixed the issues. The next thing I know is that I received a bill for $ 262.50, that was what "taking care of" meant. When I complained, they agreed to take off the charges for the apprentice, but not the entire bill. What is leaving a bad taste is not so much the bill as the messiness of the procedure. No invoice was sent or agreed upon, leaving room for too much misunderstanding. And yes, it is worth mentioning that the whole issue started with the original work leaving a bit of a mess behind.
Response from New Age Lighting
"Thank you for your feedback as this helps us provide better service for all our customers. I'm sorry to hear about your experience and after looking into the matter, there seems to be a misunderstanding which I'd like to address. Firstly, we have installation procedures for our technicians and we often receive compliments about how well organized and clean we keep job sites. In this case, we should have done better to remove all the leftover parts. I apologize for the small mess and I have taken this chance to remind our crews about our site procedures. In regard to the troubleshooting and repair work we completed for your ceiling fans. We do not typically include troubleshooting in proposals as there is no way to estimate how much labor is needed to determine and repair an electrical issue until our technicians physically remove parts to test devices and wiring. There must have been a misunderstanding in regards to the cost as we are unable to complete troubleshooting or any electrical work free of charge as we have significant liability due to warranty and labor considerations each time we work on any electrical system. After troubleshooting your fans, our technician determined the DIP switches were not set correctly to communicate with your fan remotes which we corrected. Although we did overlook the issue with your 3 existing ceiling fans during the installation of your EV circuit, when we returned to complete this work, you were not charged for a travel fee and the invoice was then reduced to remove the apprentice labor time in consideration of our mistake. We confirmed the time spent on site with our GPS reporting installed in all our technician vehicles. I believe the reduced billed amount is fair for the work completed. Although we publish our rates and troubleshooting information on our website and you were emailed a direct link when you requested the estimate, as a new client, I should have done better to confirm."
Dave J.
Apr 2019
Outstanding. From the planning, to the estimates, to the installation, this outfit was top notch. I cannot recommend them highly enough.
Response from New Age Lighting
"Thank you for the review."
Cameron T.
Nov 2017
JUSTIN was great! Knowledgeable, patient, responsive!
Response from New Age Lighting
"Thank you for taking the time to complete the review and your kind words. It is greatly appreciated and we look forward to working with you in the future."
John K.
Nov 2017
Justin did the work in 20 min., and was very helpful in explaining how the new wireless equipment was so much better than the old that wore out.
Response from New Age Lighting
"Thank you for taking the time to complete the review and your kind words. It is greatly appreciated and we look forward to working with you in the future."
Mitchell D.
Nov 2017
Allan came to my home to remove and replace a light bulb that broke off in the socket. He said the job was so quick that he would not charge me. With this company, you get experienced professionals.
Nancy H.
Oct 2017
Very well - Justin was our technician and, as usual, did a fabulous job!
Response from New Age Lighting
"Thank you for taking the time to complete the review and your kind words. It is greatly appreciated and we look forward to working with you in the future."
Guy G.
Oct 2017
they were early for appointment and were very professional
Mrs A.
Aug 2017
Justin, as always called ahead, very professional and explained everything. He even helped me with my radio that was not working and advised me on what to do. He is the best.
Response from New Age Lighting
"Thank you for taking the time to complete the review and your kind words. It is greatly appreciated and we look forward to working with you in the future."
Donald D.
Aug 2017
Justin is a particularly nice, thoughtful and careful electrician. I had thought of doing something one way and he suggested a much more modern - and less expensive - method. Will hire again and suggest him to others. A Navy Veteran.
Response from New Age Lighting
"Thank you for taking the time to complete the review and your kind words. It is greatly appreciated and we look forward to working with you in the future."
Susan H.
Aug 2017
They worked perfectly and I am very pleased.
Response from New Age Lighting
"Thank you for taking the time to complete the review and your kind words. It is greatly appreciated and we look forward to working with you in the future."
KRISTEN P.
Aug 2017
Well. One thing needed to be resolved and they came right back to address it.
Response from New Age Lighting
"Thank you for taking the time to complete the review. It is greatly appreciated and we look forward to working with you in the future."
Susan H.
Aug 2017
It went as I said above, great! I am very pleased!
Response from New Age Lighting
"Thank you for taking the time to complete the review. It is greatly appreciated and we look forward to working with you in the future."
Meredith H.
Jul 2017
Justin with New Age Electric has worked on our house for several years now, handling jobs both large and small inside and outside our home. I appreciate that he knows our systems well at this point. He is extremely knowledgable and professional. New Age Electric is expensive but I have confidence the job is done right, which after multiple renovations over many years, is peace of mind.
Response from New Age Lighting
"Thank you for taking the time to complete the review. It is greatly appreciated and we look forward to working with you in the future."
Argin H.
Jul 2017
Justin was on time, friendly and professional. He explained all the details of the install and had it up in no time! Great work!
Response from New Age Lighting
"Thank you for taking the time to complete the review. It is greatly appreciated and we look forward to working with you in the future."
Mrs A.
Jul 2017
The electrician (Justin) is the best I will never go to another company. New Age is the best electrical company. I can always rely on them to get the job done and done right.
Response from New Age Lighting
"Thank you for taking the time to complete the review. It is greatly appreciated and we look forward to working with you in the future."
Mahnaz A.
Jun 2017
Got the job done quickly and efficiently.
Bill S.
Jun 2017
excellent work - Justin is the best electrician!
Jacob S.
Jun 2017
I bought a new smart light switch to replace one in our kitchen and attempted to install it myself; however, once I got the cover off, the box was mounted poorly and the wires were so hard to maneuver, I couldn't get it installed and covered myself. Justin from New Age came out and took care of it for us in about 30 minutes. He arrived on time, was very professional, and said that if I needed anything else, even to just ask for free advice, I could call him.
Christine S.
Jun 2017
Great. In a very short time, Justin found that the switch for the disposal was broken and replaced it. Justin also advised us on switching a halogen bulb to an LED bulb.
John B.
Jun 2017
Justin had everything he needed to complete the work and completed it professionally and quickly. He had us set up the timing and dimming of the devices to ensure we could do it later when he wasn't sitting at our elbow.
Mrs A.
Jun 2017
As always, Justin did an excellent job.
Mrs A.
May 2017
Very well, both Justin and Ryan did a great job as always.
Barbara G.
May 2017
All questions answered carefully and accurately. Appreciated courtesy and willingness to explain what he observed and was doing.
Nancy H.
May 2017
Very well - Justin, as usual, did a fabulous job.
M R.
May 2017
Terrific!
Licensing
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FAQ
New Age Lighting is currently rated 4.9 overall out of 5.
New Age Lighting accepts the following forms of payment: CreditCard
Yes, New Age Lighting offers free project estimates.
No, New Age Lighting does not offer eco-friendly accreditations.
No, New Age Lighting does not offer a senior discount.
No, New Age Lighting does not offer emergency services.
No, New Age Lighting does not offer warranties.