Get matched with top retaining wall installation pros in Damascus, MD

"We spent dozens and dozens of hours researching contractors. Save yourself a lot of time, meet with Cleber and CJ, and hire XtraCare. We have done a few renovations - interior and exterior - and this was by far our easiest, most hands-off project with the most stunning results. We worked with a landscape designer to design our backyard. She recommended XtraCare because the work, which required leveling a very steep and large backyard, was complex and because she had experience working with them in the past. I met with three contractors; the proposal from Cleber/XtraCare and my other top tier contractor were nearly the same which said to me that the proposal was the market rate. (My third proposal came from what I called my “cowboy” who was a one-man shop, working out of his truck and often hard to track down. His proposal was lower but I would have to manage everything if I went with him.). Based on my conversations with Cleber, I realized XtraCare would take care of everything, with little oversight and a priority on communication. This is exactly what we got. The excellent service started even before we signed the contract. The proposal was itemized and easy to follow and Cleber made himself available to speak about the proposal and my questions on a number of occasions. He also came to my home three times to ensure he got everything right in the proposal because again, this was a complicated projects with multiple retaining walls, over 50+ tons (yes, tons) of boulder, multiple walkways, and lots and lots of block and soil. Looking back, everything that Cleber anticipated was right. For example, he anticipated that our deck posts would need replacing so he was able to quote us that replacement on the proposal, with no charge until we know exactly what we were working with. Likewise, if he gets the poundage of boulders wrong, your account will be created which eased my mind (I thought 50 tons of boulders was crazy; I was wrong. We used 52). That sort of experience with drafting proposals is mutually beneficial as there were no surprises and I could anticipate how much this would cost at the end. After we signed, Mari was such a pleasure to work with. She handled our DC RiverSmart permeable paver application and refund, in addition to finalizing colors of the patio and walkways. When I was on the fence about colors, she worked with Angela to create a three color design between patio, borders and walls that added texture and interest to the landscape. Our project started in August 2020 which was easily one of the rainiest months I can remember. Like these things go, surprises always happen but we were prepared. Upon excavation under the deck, we uncovered 9 rotting deck posts (installed incorrectly by a previous owner and national deck building company!) but Cleber already anticipated this. The rain slowed the project down but the guys worked as much as they could with the weather, and even when they couldn’t work “on” the project, they were thinking about how to move it forward by bringing material on rainy days. Overall, XtraCare built about 7 retaining walls of different sizes including a beautiful curved one that requires DCRA inspection, five different walkways, two patio areas, five stair cases connecting various areas, and a permeable paver driveway. They laid out 52 tons of boulders to create two organic-looking retaining walls, laid out five pallets of sod, and cut and mulched a number of flower beds in this space. Our foreman Markus was really great, experienced, attentive to detail, and unafraid to ask me questions. CJ the project manager texted, called or stopped by nearly every day to manage the project and my expectations. Everyday, the crew left the place neat and tidy and every day, they worked their tails off and made progress on the project. Lastly, I didn’t feel nickeled and dimes the entire time like I have with previous renovations. XtraCare is focused on getting things right and making things look good, instead of opportunities for constant change orders like other contractors seem to do. In the end, the project took nearly three full months and was well worth the wait. It is stunning! We would recommend XtraCare in a heartbeat to anyone."

"Great drawings and very professional. I’m putting this project on hold until the fall. It appears there’s other items on the foundation wall that needs to be taken care of before the landscaping company can do their job"

"Talk about a wonderful job! This company built 2 sitting walls in on my patio! They are perfect! Such a great company. Will definitely hire again and again!!! Thank you Thank you!"

"Very thorough preparation--removal of prior driveway, substantial excavation to permit required base of crushed stone and sand, concrete footings around perimeter of driveway to stabilize edges of paver driveway. Very nice work setting pavers, setting trim pavers on edges, trimming pavers to fit where driveway wasn't square, and applying polymeric sand to seal joints."

"I will be using them but they will not be able to do it until July. They are responsive."

"Luis and his team did outstanding work. They were very neat and clean during the construction. They also are very honest about anything. They poured a large concrete patio with a retaining wall and helped fix a drainage issue we had. They also had to make sure the concrete could hold our swim spa. It looks great and I won't call anyone else in the future. Couldn't be happier with the results."

"HL worked with us to design the patio we wanted and came up with some very good ideas that we adopted. They then installed it quickly with a crew that was extremely courteous and accommodating to us with regard to some final adjustments that we asked for during the installation. The result exceeded our expectations. We will likely hire HL again."

"Miguel and his crew were a pleasure to work with from start to finish. They repaired crumbling exterior brick walls on our 1915 brick townhouse and did a great paint job. He was extremely responsive and worked with our timeline. They did an amazing job at an affordable price. I’ve worked with many contractors and they were by far the most efficient, dependable, and even left our space cleaner than it was before they started. They went above and beyond to address our concerns. Would definitely hire again in the future."

"Highly recommend. Timely and reasonable estimate. Very knowledgeable on how to do the repairs. Once schedule they were there on time and finished in estimated time. Great result!"

"They did a great job repair my patio. Showed up for estimate on time, good communications about the project scheduling, and provided good quality of work. Project went smoothly."