
MA Cleaning & Landscaping Design Inc
About us
An established family firm, MA Cleaning & Landscaping Design remains focused on providing the highest quality landscape services to commercial and residential clients in the DMV region. Founded in 1998, MA is a U.S. Small Business Administration 8(a) certified privately held family organization. Our mission is to design the yard of your dreams by providing landscape services that enhance the beauty of your garden and the value of your property. Through our unique blend of talents and expertise, our staff can create the ideal outdoor environment to compliment any structure or living space. Whether that is providing beautiful green surroundings to enhance the workplace, improving the functionality of an outdoor area or creating a unique space of tranquility in your home, MA is here to serve.
Business highlights
Services we offer
Landscape Design & Installation, Landscape Lights, Lawn Aeration, Lawn & Yard Maintenance, Light Construction, Hardscape Design & Installation, Spring & Fall Clean Up, Sprinkler System, Sod Installation, Gutter Cleaning, Grading, Pressure Washing, Indoor Garden Design. UNFORTUNATELY, WE DO NOT INSTALL NOR SERVICE ARTIFICIAL GRASS.
Services we don't offer
UNFORTUNATELY, WE DO NOT INSTALL NOR SERVICE ARTIFICIAL GRASS.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 122
Assorted photos uploaded by MA Cleaning & Landscaping Design Inc
- 102020
Before & After - Sod Installation
- 262021
Sod Installation
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
84% | ||
10% | ||
3% | ||
2% | ||
2% |
Filter reviews by service
"Mr. [Member Name Removed] Thank you very much for your review it is very important to us ! Out team is deeply grateful . Sincerely MA TEAM"
"Thank you Mr. [Member Name Removed] , your review is very important to us !"
"Mr. [Member Name Removed] We are deeply grateful with your review , it is very important to us ! Sincerely , MA Team office"
"Thank you ?? so much for your review! We are deeply grateful! Sincerely MA Team"
"We are deeply grateful with your review , that help us to keep growing as team ! Sincerely grateful MA Team"
"Thank you so much for your review it is very much appreciated ! sincerely grateful MA TEAM"
"Thank you so much for your review it is very much appreciated ! sincerely grateful MA TEAM"
"Thank you so much for your review , it will help us to keep our services in good standers ! Sincerely grateful MA Team"
"Thank you so much Ms. [Member Name Removed] , your review is very appreciated ! Sincerely Grateful MA'[Member Information Removed] Team"
"Mr. [Member Name Removed] , We are so glad in work to you and your family ! Thank you so very much for the opportunity ! sincerely MA Team"
"We are small minority company that is operating since 1996 with over 3,000 happy customers at DMV area , but for sure we are not perfect that works hard everyday to try to provide the best as possible ! However - sometimes what is a treasure for one individual will be debris for other , we work with people's expectation ( sometimes unrealistic expectation ) but we only can offer what is possible inside of our limitations ! ( pictures from the provided services will be available at our website - the entire procedures done and all our enforcement can be see ) Thank you for the opportunity to express our option about this situation !"
"Dear [Member Name Removed] thanks for your feedback,we’re sorry your experience didn’t match your expectations. We'ld like to share with you, and those reading this review, our side of the story. We apologize if Lily may have given you the wrong impression on the phone-she goes above and beyond to make all customers happy.At the time of your call, unfortunately, she was going through a very serious family emergency that required a lot of her attention, plus we were short in our office staff, however, she saw the call and answered to give you attention, and in hopes to help you–she was not annoyed at all,she was just being short and trying her best to accommodate your call and needs.Also, on your first call you asked what to do regarding the sprouts giving the impression that you would like to solve the issue yourself; not any given moment you mentioned that you would like us to come back and take and/or fix it, and that explains why Lily instructed you to put vinegar on the sprouts. We never received an email (standard method of communication specified on our contracts), what led us to believe that the sprouts weren’t as big of problem as this review portraits. Also, the picture attached to this review shows 6 sprouts on a very small area of the patio and not an abundant of weeds and grass. On your yard there were very invasive weeds, meaning that even though we followed all the existent protocols to prevent weeds to a T (excavation – installation of weed blocker and a 4-inch layer of gravel- more than industry standard for weed prevention) a couple sprouts could appear. We expected that the process to use the warranty or communicate issues described in the contract was followed so we could know how serious of an issue this was for you and we could take the necessary actions to fix, which we did regardless (took us 5 minutes) because as mentioned before we do indeed care for our customers and Lily always go above and beyond for all of them."
"Dear [Member Name Removed], We’d just like to thank you for taking the time to write this review of service. We’re a small, family run local business here at MA Cleaning & Landscaping Design and every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! -Lily Maschioro, Landscape Design & Project Manager"
"We’d just like to thank you for taking the time to write this review of service. We’re a small, family run local business here at MA Cleaning & Landscaping Design and every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! -Lily Maschioro, Landscape Design & Project Manager"
"Thank you for taking the time to write this review. We are sorry to hear you had a frustrating experience, and there was a miscommunication about the details of the deal. After seeing pictures of the area and the leaves we can better understand and explain the reason behind our workers raking it manually - it was a large area with a lot of piled leaves and the blower alone wouldn't be enough nor successful for the job. Additionally to that on the email communication prior to the services being done we asked if you would like an estimate or a visit to make sure that the 4 hours of the deal (total of 4 hours, if you had a crew of 4 people that means an hour each) would be enough, which you said was not necessary and our team should do as much as they could in the 4 hours. It turned out that the 4 hours weren't enough for the amount of leaves you had, in fact, we would need 6 hours just to do the removal (not including the collection portion). We strive to provide the best services and see our customers happy and satisfied so we offered you an additional 30 minutes per person, a total of 2 hours extra free of charge to make sure we could get as close as possible to what you expected, and in appreciation of the business. We once again apologize for the situation, and we really appreciate you bringing this issue to our attention, your feedback helps us do better. -MA Team"
"Thank you for taking the time to write this review. We are sorry to hear you had a frustrating experience, but as described on our business profile and mentioned to you, unfortunately our company does not offer service artificial turf/grass or any related products/services. We fell misjudged to be reviewed by a service we do not offer. Sincerely, -MA Team"
"Thank you so much for this wonderful review ! We are grateful to have worked with you ! MA Team"
"We are very Happy with the opportunity of work at your beautiful property ! sincerely grateful Lily"
"It was a pleasure working with you sir! Thank you for your review and for trusting us ! MA Team"
"Thank you so much for this review! MA Team"
"Thank you so much for this review! MA Team"
Licensing
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