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First Impression Hardscapes, LLC
Pavers and Hardscaping Service, Patios, Landscaping,
About us
First Impression Hardscapes is the premier hardscape artisan in the D.C. metro area, serving Maryland and Washington D.C. We take a custom approach to designing your driveway, walkway, patio, or pool deck in elegant flagstone or stunning, durable pavers. First Impression’s will turn your hardscape fantasies into a First Impression reality! - OUR MISSION: To provide lifestyle changing hardscapes that are aesthetically pleasing, durable, and have eternal value. - OUR VISION: To be the leading hardscape installer in Maryland and Washington D.C. by becoming home and property owners’ first choice for all of their hardscape needs. - OUR HISTORY: First Impression Hardscapes has over 20 years combined experience in serving the D.C. metro area. Our quality of construction is second to none, and we also pride ourselves in having superior customer relations. All of our crews are completely “in house”; we do not use sub-contractors. We are licensed and insured for all of your hardscape needs. No matter how large or small, we are pleased to transform your hardscape fantasies into a First Impression reality! -- Additional email: [email protected].
Business highlights
15 years of experience
Services we offer
Design & installation of paver & natural stone driveways, walkways, patios, pool decks & walls.
Services we don't offer
Asphalt driveways
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 8
Assorted photos uploaded by First Impression Hardscapes, LLC
Reviews
4.996 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 1% | ||
| 1% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 96 reviews
Jesse T.
May 2025
Landscaping
Prompt service. We are very happy with the quality of work. We would hire them again.
Stuart L.
Dec 2024
Pavers and Hardscaping Service
Outstanding estimator, who gave us a few different options for the work. Cost estimate was very competitive, and they had the best 'vision' for the work, and were available to start fairly quickly. Work was completed very rapidly, but with top-notch quality and precision in their work. Highly recommended!
Stephanni S.
Aug 2023
Landscaping
We have no complaints! The job was done right and quick, crew was extremely professional and cleaned up everyday, good communication. They even did an extra job that we asked at the last minite and it was done instantly! Highly recommend!
Response from First Impression Hardscapes, LLC
"Thank you for the feedback! We are happy you are satisfied and thank you for letting us take care of your hardscape needs!"
Katie M.
Feb 2021
Pavers and Hardscaping Service
They were professional and responsive with the estimate.
Randy S.
Jul 2020
Pavers and Hardscaping Service, Patios + 1 more
This was one of the best experiences we have ever had with a contractor. They were on site the date promised, and worked diligently every day until the job was complete. John Morgado - Director of Ops was on site every day and was very attentive to the changes we made along the way. We couldn't be more happy with the final product. Thanks to all of the people that were involved at FIH to make this happen...
Chris K.
Dec 2019
Drain Pipe Installation
AVOID! Please read my review and be careful before you hire First Impressions Hardscapes. This review will be kept brief, if you want more info, please email me. I have a long driveway with a culvert, 2 pipes going under the driveway. I hired First Impressions Hardscapes to repair the erosion that was beginning to erode under one of the pipes and around the entrance and exit of the pipes. The workers from First Impression Hardscapes came and did all work as promised and all looked good when complete. While working on the culvert First Impression Hardscapes parked their trucks on my lawn and after they left the tires left deep grooves. I called to complain. First Impression Hardscapes workers returned a couple days later and I watched as they kicked leaves in the grooves to fill and try tocover up the grooves. Not one shovel or any tool, just them kicking leaves. I called to complain a 2nd time and was told they would send some one out again, never happened. Weeks later I went out with a shovel and repaired the damage myself. Than we had some heavy rains and that's when the real problems started. The rains in following weeks washed out and ruined the repairs First Impression Hardscapes did to the culvert. I called them and sent photos of what had happened to their repairs. We went back and forth for months...for many months! Finally, First Impression Hardscapes told me they where not going to come back because, the damage was an 'act of God'. READ First Impression Hardscapes contract very carefully, any damage after they leave can easily be called 'an act of God', never thought it would happen to me but, it did. First Impression Hardscapes also claimed they did the work to a once in a 100 year rain standards, noope. The rains where heavy but, once in 100 year heavy rains, no. The work First Impression Hardscapes did was no where near once in a 100 year standards, and that claim was laughable! So, the culvert waits and continues to erode until, I figure what to do next. You have been warned about First Impression Hardscapes from someone who hired and paid them good money. (Be weary of whatever First Impression Hardscapes responds with below, they strung me along for close to a year only claim 'act of god') Best of luck with all your projects.
Tamara B.
Sep 2019
Pavers and Hardscaping Service, Patios
The company was very professional and did a FANTASTIC job. They had to start completely over which meant a demo of the previous job. One day, they started later than expected and stayed WELL past 5 to finish the job...even when it started to RAIN for several minutes. I will definitely hire this company for any future projects!
Response from First Impression Hardscapes, LLC
"First Impression Hardscapes would like to *Thank You* for your wonderful review on Angie's List. It was a pleasure working with you and we look forward to working with you again in the future! Enjoy the new addition to your home!"
T. N.
Nov 2018
Pavers and Hardscaping Service
It didn’t happen because apparently the job was too small
Ann H.
Jul 2018
Pavers and Hardscaping Service
They came and promised an estimate in 2 days, but no estimate 10 days later.
Response from First Impression Hardscapes, LLC
"Hello Ms. [Member Name Removed], First I would like to apologize for the experience you had. I would like to please ask you to give us the chance to speak with you to clarify what had happened and if possible provide you with the estimate expected. I usually have all the costumer information of all of our appointments but I can not find yours which makes me wonder if it was one of our representatives you met before. Please feel free to contact us at your convenience at our office # 410.799.0299. Thank you and I look forward to speaking with you soon. Manuela or Karen"
Jeffrey P.
Jul 2018
Pavers and Hardscaping Service
The work quality was first rate. Would have appreciated them being more responsive to my emails and calls.
Response from First Impression Hardscapes, LLC
"Thank you so much for your nice review and for taking the time to share your experience with us. All First Impression Hardscapes staff are very happy to be a part of the improving of your home. Hopefully we will have the chance to provide you with our services again in the future!"
Benjamin K.
Jun 2018
Pavers and Hardscaping Service
Looks great and job finished ahead of schedule.
Response from First Impression Hardscapes, LLC
"Thank you so much for your nice review and for taking the time to share your experience with us. All First Impression Hardscapes staff are very happy to be a part of the improving of your home. Hopefully we will have the chance to provide you with our services again in the future!"
Chris K.
Dec 2017
Pavers and Hardscaping Service
On my shared driveway I noticed the concrete culvert was beginning to erode and shift. The crew came when scheduled to repair the culvert. The drainage area needed to be reshaped and have stone added to help with erosion issues. A cement footing was created to help hold up the concrete tubes and than concrete was packed in around the tubes help hold them in place. The job took several days to complete. I am very satisfied with the overall work. There was a lot of work put in to make the finished job look good and it does look good. I am giving a B for quality because the trucks they parked on my yard left large ruts in my yard. I watched the workers kick leaves over the ruts to hide them. When I complained they sent some one back to fix the ruts. That some one came back and with his foot kicked the top of ruts off, jumped back in the truck and left. I still have ruts that I will fix with my shovel and rake in spring. Such a shame. I will defiantly use them again in the future.
Response from First Impression Hardscapes, LLC
"Thank you so much for your nice review and for taking the time to share your experience with us. All First Impression Hardscapes staff are very happy to be a part of the improving of your home. Hopefully we will have the chance to provide you with our services again in the future!"
BARRY R.
Oct 2017
Pavers and Hardscaping Service
Exceeded our expectations - they were meticulous! They did a beautiful job and without hesitation highly recommend this company.
Response from First Impression Hardscapes, LLC
"Thank you so much for your nice review and for taking the time to share your experience with us. All First Impression Hardscapes staff are very happy to be a part of the improving of your home. Hopefully we will have the chance to provide you with our services again in the future!"
Dana B.
Sep 2017
Stone and Gravel Service, Masonry Work
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Response from First Impression Hardscapes, LLC
"Thank you so much for your nice review and for taking the time to share your experience with us. All First Impression Hardscapes staff are very happy to be a part of the improving of your home. Hopefully we will have the chance to provide you with our services again in the future!"
Denise D.
Aug 2017
Pavers and Hardscaping Service
While the work went well initially, the end of the job (when foreman was not present) did not go well and wall had to be fixed twice - because the first repair was sloppy and created additional damage. Work was completed a little over 3 years ago and wall is again cracking. If using this provider I recommend the homeowner be present for duration of job to ensure proper attention to detail and understand if there is an problem your correspondence may not promptly be addressed.
Michele K.
Jul 2017
Pavers and Hardscaping Service, Patios + 3 more
Best money I ever spent on a home project!!! Better than I could have imagined.
Response from First Impression Hardscapes, LLC
"First Impression Hardscapes would like to *Thank You* for your wonderful review on Angie's List. It was a pleasure working with you and we look forward to working with you again in the future! Enjoy the new addition to your home!"
Robert M.
Jun 2017
Pavers and Hardscaping Service, Deck and Porch Service
Extremely pleased with the work performed. They had a large crew working the hardscape in sections, making the job go quickly They expanded the scope of work, with out added cost, to include cleaning and re-sanding an adjacent paver walk to match the work performed on the pool deck. Highly recommend using them!
Response from First Impression Hardscapes, LLC
"First Impression Hardscapes would like to *Thank You* for your wonderful review on Angie's List. It was a pleasure working with you and we look forward to working with you again in the future! Enjoy the new addition to your home!"
Josephine W.
Jun 2017
Pavers and Hardscaping Service
They were amazing. I mean it really looks good. I think that if I paid less, it might not have looked quite as good. They were really professionals that knew what they were doing. The way they did the retaining wall just looks really really nice. I would give them higher than an A in some way. They were so nice. There were so many of them, and they worked so fast. They were experts. The salesman was also excellent because he took into part what I was trying to convey, and he designed it. He kept showing me, and we kept sort of tweaking it. You want that. They were punctual. They were scheduled for a week or so later, and I called and asked if they could come earlier because they had an opening in their schedule. They like to keep their crews working constantly, and I had really wanted it done as soon as possible. So I agreed. They came and they were right on time. They worked very hard. They always cleaned up after themselves. I mean so many leave a mess or leave a part of it undone. Plus, it just exceeded my expectations of how it looked in the end.
Response from First Impression Hardscapes, LLC
"First Impression Hardscapes would like to *Thank You* for your wonderful review on Angie's List. It was a pleasure working with you and we look forward to working with you again in the future! Enjoy the new addition to your home!"
Charles A.
Jun 2017
Pavers and Hardscaping Service
They did an excellent job. We have referred them to several people and they have been very happy.
Response from First Impression Hardscapes, LLC
"First Impression Hardscapes would like to *Thank You* for your wonderful review on Angie's List. It was a pleasure working with you! Enjoy the new addition to your home!"
Tasha W.
May 2017
Pavers and Hardscaping Service
The person they sent was friendly but the estimate was to high for what I wanted to do. I would recommend them.
Response from First Impression Hardscapes, LLC
"Ms. [Member Name Removed], Thank you for your kind review and wonderful grading here on Angie's List. We understand that this kind of work can be pricey but we also believe that it's possible we made and error on our end. If you would like, we'd be happy to send out a different designer to look over the work you originally requested to make sure you were given a fair estimate. If that sounds like something you would be interested in, please let us know by calling us at our office at (410) 799-0299. Thank you for your time and best of luck to you!"
Robert S.
May 2017
Pavers and Hardscaping Service, Landscaping + 4 more
Existing plants (azaleas and iris) were moved and replaced without a problem. Carefully worked around old wisteria vine without issues. Wall was installed exactly as expected. Encountered unexpected problems with plugged existing drainage pipes which needed to be replaced. This was done at a minimum of extra cost and the replaced drainage system was better than the one originally in place. This understandably delayed completion of project by about a week which was otherwise on time and within budget. Staff was pleasant, knowledgeable and accessible. I definitely would use them again.
Response from First Impression Hardscapes, LLC
"First Impression Hardscapes would like to *Thank You* for your wonderful review on Angie's List. It was a pleasure working with you and we look forward to working with you again in the future! Enjoy the new addition to your home!"
Chris K.
May 2017
Landscaping
After, they left, i did not see a dead/fallen leaf in my yard, flower bed or driveway. very good job!
Response from First Impression Hardscapes, LLC
"First Impression Hardscapes would like to *Thank You* for your wonderful review on Angie's List. It was a pleasure working with you and we look forward to working with you again in the future!"
Erik A.
Mar 2017
Pavers and Hardscaping Service
Did not hire since I could not even get a quote
Response from First Impression Hardscapes, LLC
"Dear Mr. [Member Name Removed], First Impression Hardscapes would like to sincerely apologize for the inconvenience you experienced. We hope that that things have been resolved and have progressed in positive fashion since. Please, let us know if we may be of further assistance to you. Thank you for time."
Deborah F.
Nov 2016
Pavers and Hardscaping Service
Very thorough preparation--removal of prior driveway, substantial excavation to permit required base of crushed stone and sand, concrete footings around perimeter of driveway to stabilize edges of paver driveway. Very nice work setting pavers, setting trim pavers on edges, trimming pavers to fit where driveway wasn't square, and applying polymeric sand to seal joints.
Response from First Impression Hardscapes, LLC
"First Impression Hardscapes would like to *Thank You* for your wonderful review on Angie's List. It was a pleasure working with you and we look forward to working with you again in the future! Enjoy the new addition to your home!"
Josephine W.
Aug 2016
Pavers and Hardscaping Service
unknown
Response from First Impression Hardscapes, LLC
"First Impression Hardscapes would like to *Thank You* for your wonderful review on Angie's List. It was a pleasure working with you and we look forward to working with you again in the future! Enjoy the new addition to your home!"
Licensing
Bonded
Insured
Licensed*
Trade License Number
126107
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
09/19/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
First Impression Hardscapes, LLC is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
First Impression Hardscapes, LLC accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, First Impression Hardscapes, LLC offers free project estimates.
Yes, First Impression Hardscapes, LLC offers eco-friendly accreditations.
No, First Impression Hardscapes, LLC does not offer a senior discount.
No, First Impression Hardscapes, LLC does not offer emergency services.
Yes, First Impression Hardscapes, LLC offers warranties.
First Impression Hardscapes, LLC offers the following services: Design & installation of paver & natural stone driveways, walkways, patios, pool decks & walls.
Asphalt driveways