Get matched with top stair railing installation pros in Callaway, MD

"STAY AWAY!!!! This Company cancelled the initial estimate on me 3 times making me drive 90 minutes to the property each time. They finally showed and gave me the typical hard sell "if you sign the contract today..." They gave us a quote so far over market value we should have walked away. But we agreed because of the "70 year history in the industry" We thought we were buying a service from a company with integrity. They took an immediate $18K deposit on a $55K project. I know, shame on me for agreeing to such an amount. We knew we were over spending, but... One month later, they simply cancelled the contract without explanation and without any work on the project. This contract was binding on us but, in their words, was not binding on them because "there's a clause in the fine print that allows them to cancel" THEY STILL HAVE OUR MONEY and I STILL NEED A ROOF Stay away from this company. No integrity No responsibility Unreliable Over priced Will take your money and keep it"

"Had three walls in Master bedroom closet done as well as kitchen pantry. I was very happy with work and value. I was able to add shelving and customize."

"Converted a loft into a room. We went with Bradford Renovations and couldn't be happier with the results. In just two days, they completed the project. They did significant prep to keep drywall dust contained. Results turned out great."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"I had such a great team working on my home. Every project was completed exactly how I requested and done timely. The most important factor for me was how they cleaned up after themselves after every job. Also, the constant communication. The work is definitely quality. I did everything in phases just to get a feel of their work. I had electrical and painting done in my office and mudroom. I later decided to hire them to complete some electrical, painting, gym, and storage built out in my basement. I am saving up for the full bathroom I want done in my basement. Will definitely hire them again."

"Everything went very smoothly. The workers were prompt, efficient, and friendly. The quality of the work was excellent."

"DO NOT HIRE!!!!!!! Completely unprofessional, BEWARE. They did a terrible job, and made a dent in the sink they installed and did not even mention it. They knew about the dent and tried to hide it. The caulking was also a disaster. They left a mess and did not clean up before leaving. They also didn't turn the water tightly shut enough and caused the water to leak and in the middle of the night came down stairs to find a large portion of the dry wall from the ceiling collapsed and ruined the entire carpet in the basement and our new furniture. We called them the next day to let them know and they responded that they did not cause the leak even though it is very clear that they did. I wish I never hired them. The project manager I spoke to on the phone, Jamal, was rude and very unprofessional. I would never recommend them! If I could give them 0 stars I would."

"LFC Services and Home Repair was Great! My wife and I were looking to have specific work done on our brand new home that we didn't have our builder do when the house was being built. I contacted Tony Heard of LFC to come give us estimates on the things we wanted done. Mr. Heard was prompt, very courteous and respectful. Mr. Heard was very attentive and understanding of our requests. After the initial conversation with Mr. Heard we were excited to allow his team to complete the tasks. Once they got started they completed each task with cleanliness, efficiency and with understanding. They were always prompt each day. I would easily use them again if needed and would highly recommend them to anyone needing home renovations, upgrades or home repair."

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."