Us Granite Marble inc
About us
US GRANITE MARBLE INC. was established in 2009 and is now one of the largest full-service kitchen and bath stone fabricators in the area. Over the last 15 years we have proudly served the DMV area and beyond. From commercial, residential, and even government jobs we have thrived in them all. We specialize in kitchen remodeling, kitchen countertops, bathroom remodels/countertops, bar remodeling/countertops, mosaic tiles, knobs and pulls, flooring, as well as cabinetry. We have over 500 slabs on site to see in person to help you with your selections. We have a wide range of quartz, marble, granite, and quartzite, and soapstone's on site. Our staff is widely trained in customer service, installations, as well as fabrication, and repairs. US GRANITE MARBLE INC. proudly works with contractors as well as homeowners. We can truly help to make your construction dreams a reality. We have 7 different cabinet manufacturers that we are licensed to sell, install, assemble, as well as deliver. We have over 300 mosaic tiles to choose from, we can also do a stone countertop full height backsplash for your next project. We carry multiple brands, styles, and colors of waterproof vinyl laminate flooring as well as ceramic/porcelain tiles for your everyday needs as well. We have access to over 50 types of sinks such as porcelain/ceramic, fire clay, stainless steel, under mounts, farm sinks, and even top mounted sinks. We also specialize in fireplace surrounds, hearths, and even the cutouts for electric fireplaces mounted into the stone. The sky is the limit when it comes to our designs and installs. Call us today 301-328-3678 and we can get you set up for a free at home measurement to help you get your next dream project a reality. Specializing in Residential and Commercial Quartz, Granite, Marble, Cambria Quartz, Silestone, Zodiaq, Caesarstone Countertops fabrication and installation. Easy Steps to your dream granite transformations...
Business highlights
Services we offer
Residential and commercial granite, marble, silestone, zodiac, cornerstone counter tops fabrication & installation. Kitchen Remodeler Washington DC MD Maryland Northern VA Virginia ... Kitchen & Bath Depot's expert craftsmen and designers can remodel your home to its ...Us Granite Marble fabricate and install in your community in Charles County, St. Mary’s County, Calvert County, Prince Georges County, Howard County, Baltimore, Maryland, and all across the DMV area. Us Granite Marble has become one of the area’s largest fabricators, with one of the most complete and internationally recognized selection. We have imported over 1000 slabs in 200 colors, which allows Us Granite Marble to produce the highest quality counter tops and the most natural stone color selections, combined with the shortest lead time in the industry. Us Granite Marble natural stone product line includes: Granite, Marble, Travertine, Limestone, Onyx, Quartzite, and Soapstone. Our engineered stone product line includes Quartz Master, Cambria, Silestone, Zodiaq , Emerstone quartz , Caesarstone Explore the beauty and wonder of natural stone for use in your home. Granite Countertops, marble or quartz, find the countertop option that is right for you with the help of our staff. Our showroom has material samples, displays and experienced Designers/Project Managers to help inspire your design. The skilled craftsman in our shop design and fabricate whatever you need. From kitchen and bathroom countertops, to floors, bars, or fireplace surrounds. US Granite and Marble is recognized as one of the top natural stone fabricators in the VA, DC, and MD.
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Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
%10
Accepted Payment Methods
- Check
- CreditCard
- 36
Assorted photos uploaded by Us Granite Marble inc
- 8
2023cambria brittanicca gold
$6000-$25000
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 9% | ||
| 9% | ||
| 18% | ||
| 9% |
Filter reviews by service
"Customer did not want to pay for our plumber to come and take care of the plumbing on the same day as my installers doing their work. The homeowner chose to do their plumbing on their own. when we turned off their water nothing leaked the entirety of our time at the house. Customer signed our paperwork saying everything was fine and the job was completed. after we left more than 12 hours later their valve/pipe leaked and the customer became upset. They worked with their insurance company and ours and we were found to NOT be at fault at all and not liable for any of the damages. hence the bad review. We highly recommend getting the plumbing done asap after the new sink/faucet/countertops are put on to totally avoid any mishaps that may occur such as this. We also changed the brand new sink that was dent sink and replaced it with another brand new sink. out of hundreds of sinks we order every year and install sometimes we do see damaged sinks from the orders and will always replace the sink if needed and will send the defected sink back to the manufacturer."
So I ask if I can reschedule. Jan tells me they can, but they won't give me a written estimate only a verbal one. And I asked if they could give me a written analysis of the crack in my granite (I'm pursuing a warranty claim with the MD Attorney General), but she said no. I said that's fine to both, and I suggested I just send her the measurements via email rather than have someone come out (thus saving me another day of sitting at home when I could've been at work). Jan's tone becomes increasingly disrespectful: "well, I don't want you to email us measurements unless you're serious about using us." Okay...why do you think I'm calling you seeking an estimate?!
So I let her know that I didn't think a business arrangement was going to work for us. The lack of customer service values from the beginning of the process was alarming. I learned awhile ago that you can tell a LOT about a contractor by how they start the business relationship. She suggested I contact Solid Rock (La Plata) or European Granite (Clinton) instead. So since that's who US Granite recommended, that's who I recommend instead of them, too.
**UPDATE**
After I posted this and received the response below (which could have just said "we're sorry we made you wait all day and didn't follow up with you"), I received several spam comments and ad hominem attacks on my personal blog site from someone associated with the company: "jhos" at
[email protected]. So, fellow consumers be warned. This company not only lacks in customer service but also engages in vindictive actions if you take issue with their service.
"We thank you very much for choosing US Granite Marble based on our client reviews. We value every single client we work for. We have hundreds of clients who LOVE us and keep coming back to us for additional work and other properties and projects they may have. We are a locally owned family business and we take pride in our skills. Part of our success in such a short time has been our client service. Our office staff is second to none and our reviews show as such. This client initially in disguise called our company and scheduled to have an estimate to have granite installed in her kitchen. We called her to let her know that our estimator was going to be coming to her a little later than we scheduled because he was stuck on another job but he will be there a little later. She was fine with the later schedule because she wasn't going to be home for several hours but that someone would be there at the property to let him in and she didn't mind him coming while she was gone. In chatting with her she informed me that we were really coming out to inspect a crack in her granite that another company installed. She asked that when we came out to inspect the crack if we would write her a certified letter saying that the granite was installed incorrectly that is why the granite cracked and she needed that letter to send to the Attorney General to sue the company that initially installed the granite. As a code of ethics to our fellow granite colleagues we would not be able to accommodate her request and we apologized graciously. We suggested that she contact the granite company that installed the granite and work with them on her issues to have them replace it. We assured her that any of the granite companies that we know would do all we could to make our client happy. We here at US Granite Marble respect our fellow granite colleagues and have informed them of this consumers intention and they are well aware of this issue. We will also be forwarding this Google review to them for their records. Respectfully Employees of US Granite Marble Inc."
"she is not my client, us granite different company .i dont have any contrat with her"
US granite was competitively priced and fast to install.
Great overall experience!
"Hello [member name removed], thank you for reviewing us on here to let people know how we work. As a human being we all have days and I hope we didn't give you hard time. We are sorry to hear that you wouldn't hire us again. Hope you are enjoying your new kitchen. Thank you again, Coskun, CEO, Founder of Us Granite Marble."
"nice to work wiht you"
"(Member name removed) thank you soo much , I'm happy to see you happy thanks"
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