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Closets By Design - Washington DC Metro
Closet Service, Home and Garage Organization, Cabinet Making,
About us
Manufactures and installs custom closets, home offices, garage storage, pantries, wall units & storage cabinetry. Award winning. Additional DBA - Caron Designs Inc.
Business highlights
33 years of experience
Services we offer
Design, build, & install custom closets, garage cabinets, laundries, pantries finishes, accessories & hardware.
Services we don't offer
Kitchen cabinetry, drywall & painting.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.697 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 13% | ||
| 3% | ||
| 3% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 97 reviews
Jill B.
Apr 2021
Closet Service, Home and Garage Organization
The consultant came to my home within days of my phone call. They measured and layed out design at the same time. I got the price and scheduled the work for the following week.
Heather J.
Nov 2020
Closet Service, Cabinet Making
Had three walls in Master bedroom closet done as well as kitchen pantry. I was very happy with work and value. I was able to add shelving and customize.
Alison P.
Apr 2020
Home and Garage Organization, Cabinet Making
Once again I am very happy with my new storage unit. This is the ninth project ( over two homes) with CBD and as always, from designing to installing, the process was easy and complete. Dena helped me tweak my design ideas and add details and the crew arrived to install right on time complete with face masks and gloves. They left the place spotless as usual too. I’m just sorry I have no more closets lor storage needs.
Paul S.
Feb 2020
Cabinet Making
The installers for this company drilled into the sprinkler system pipe in an upstairs unit at my new condo association. I then had to coordinate with their insurance to take care of the significant water damage in my unit. Per my discussions with Chad, the manager of the DC office, I had hoped to get a reduced price or complimentary work on a desk with cabinetry above and below. However, this turned out not to be the case. In fact, when the designer came to measure the desk, he had no idea about the water damage to my unit. The company exhibits poor communication and also uses a "national" pricing structure to claim significant discounts. In reality, the discount was no different than any other customer might have received and the desk was still over-priced. I would not use these installers as my only experience with them has been very negative. Not only did I have to deal with water flooding from my ceiling light fixtures that day but I also had to contact the insurance adjuster, schedule someone to come out and follow-up with the insurance team. This took time out of my busy season that I did not have and caused significant stress in the moment. Again, I would not use these installers but instead use more professional installers that understand where to drill/not to drill. I am somewhat glad that the company priced me out of the desk because I would not want further complications if the install went wrong in my unit as well.
Ron L.
Jan 2019
Closet Service
From the first phone call to obtain a quote to the install everything went great. We have a small walk-in-closet in our master bedroom. The Closets By Design professional took a different approach to the project then other vendors providing slightly more storage. The back wall was used for the “double-hung” installation which freed up space to allow us to easily walk in to the closet. A custom closet is a luxury and can be an expensive proposition. The Closets by Design staff and installer were very punctual (very important to me) and professional throughout the process. The final product was worth the expense.
Carol B.
Nov 2017
Closet Service
Everything went perfectly, from design to installation. Laila was our designer. She handled everything with patience and humor. The installation team did a superb job, right down to cleaning up after the job. I definitely recommend Closets by Design. Just remember you get what you pay for
Response from Closets By Design - Washington DC Metro
"Thank you for the very kind words and the opportunity to work with you on this project. Laila (designer) and Megbar (installer) thank you, as well as our staff behind the scenes. Reviews are so important to our success and we very much appreciate you taking the time to acknowledge those involved."
Christine R.
Jul 2017
Closet Service
Overall the staff I dealt with were very nice and professional showed up at the appointment time. One thing I did not realize is that the appointment would take a while as they really go into the details of designing a closet based on your direct input and specifications. Unfortunately I had to end the meeting as I had another vendor coming to provide a quote and didn't realize the amount of time that was required of the appointment (my husband had set it up). Honestly for someone like me and the type of house I have I wanted to something quality but not overly specific to my taste I'm all about putting in enhancements to my home that will last the tests of time and ever changing style preferences.
Jill D.
May 2017
Closet Service
Wonderful! Mary met me at our new home, measured, and talked to me about what I wanted for each closet. She was very sweet and didn't rush the appointment, even though it got a bit late. She was able to send images of each closet within a few days and we placed the order. When they guys came to install, they had the work around construction that was still going on inside the home, and they did, with no problem. The installation guys were great! They did an absolutely beautiful job! I would definitely hire them again, no question!!
Response from Closets By Design - Washington DC Metro
"Thank you so very much for choosing Closets By Design and taking the time to recognize the work of Mary, Mateo and Santiago. Our entire staff appreciated the opportunity to work on this project and would welcome the chance to assist on any future organizing needs. Reviews and referrals mean so much to the success of our company. Geoffrey Davenport, Owner, Closets By Design"
Donna G.
May 2017
Closet Service
It went spectacularly well! Lori Parisi, the designer, met with us, listened to our needs, suggested certain closet organization configurations and gave us our choices for types of materials. She designed a plan which was in keeping with our needs and our pocketbook. The installer, Eric, came on time, worked conscientiously and efficiently and got it all done in a timely way with no problems. He cleaned up after his work, and was kind enough to cart away the old materials.
Michael O.
May 2017
Closet Service
The work went quite well and as advertised. I rated the price as fair because they were not the lowest cost option. However, the blend of thoughtful consultation, design and professional installation made the slightly higher cost worth it.
Carol B.
May 2017
Closet Service, Home and Garage Organization
Laila did the perfect design job. She was meticulous in measurements and finishes, and it really shows. She guided us through the entire process with patience and humor. She was a joy to work with. I chose the shoe racks, drawers, and hanging elements, and she made it happen. I even got the ironing board feature - love it. The installation team was totally professional. They showed up on time, did a fantastic job, and cleaned up after themselves perfectly. I HIGHLY recommend Closets by Design if you need closet design/organization.
Response from Closets By Design - Washington DC Metro
"Thank you so much for the kind words and taking the time to review our staff. It means so much to Laila and our crew to know we met your expectations and that you are happy with the results. We hope to get an opportunity to work on your next organization project."
Rosemarie H.
Mar 2017
Closet Service
Installation was excellent.
Response from Closets By Design - Washington DC Metro
"Thank you so much for the kind words and taking the time to review Closets by Design. It means a lot to our design / install team to know their work is appreciated and recognized. We hope to get the opportunity to work on future projects you may have. Again, Thank you."
JOSEPH B.
Mar 2017
Closet Service, Home and Garage Organization
Excellent! Designer Dena Stansbury is excellent! The installation crew was also very good. We are very pleased with the company.
Response from Closets By Design - Washington DC Metro
"Thank you for taking the time to review our work. It means a great deal to the success of our business and brings immense satisfaction to our designer and crew, to know that we have provided you with a wonderful experience. We hope you have many years of enjoyment from your new closet and office. Again, thank you so much for giving us the opportunity."
Elaine D.
Jan 2017
Closet Service
Wonderful! Lori Parisi did an excellent job in suggesting designs based on my input and her vision and expertise. Everything was explained thoroughly, measured accurately and the installer was very prompt and professional.
Arnett T.
Jan 2017
Closet Service
That experience was an A level service! They did a free quote and design, were on time, the product has held up and has a lifetime warranty! I would use them again and recommend them.
Response from Closets By Design - Washington DC Metro
"[Member Name Removed] Thank you for the kind words and for making time to write a review. It means so much to the dedicated staff that worked on this project. We look forward to the opportunity to serve you on any future organizing plans."
Bevin C.
Jan 2017
Closet Service
I had five reach in closets that I wanted organized and Lori Parisi was absolutely fantastic in patiently walking through the design of each one with me. She was energetic, punctual, polite, and creative. She took the time to explain reasons for different sections being a certain height/width, and she helped me see my closets in terms of their maximum functionality. She even considered the height of my hangers in her calculations for maximum potential. Lori was detail oriented and I appreciated her double and triple measuring to make sure my custom builds would fit like a glove. Her customer service went above and beyond. Not only did she prepare accurate drawings on the spot, but she faithfully followed up with me and made revisions to each design as I continued to voice my needs. She has a great eye for three dimensional space. Her expertise was invaluable in pointing out details to consider for every stage- from planning, to installation, to daily use.
Response from Closets By Design - Washington DC Metro
"[Member Name Removed]: Thank you for taking the time to write this review. I know Lori enjoyed working with you and it means so much to a designer to know her efforts are appreciated and recognized. We are so glad your experience was a positive one and hope to be of service in the future."
Jordan R.
Nov 2016
Closet Service
Installation was originally slated for two days however the workers put in one long day (from early morning to 7pm) to complete the installation in one day - very professional installation as they had to make unforeseen adjustments during the installation process to make the closets look outstanding. Highly recommend Closets by Design.
Response from Closets By Design - Washington DC Metro
"Hello [Member Name Removed]: So glad to hear that we met your expectations and thanks so much for taking the time to review our work. It means so much to our employees to know their efforts rate an A."
Christine M.
Oct 2016
Closet Service, Home and Garage Organization
The shelving units are wonderful. There is a lot of extra space and everything is well organized. The problem is that my house is 63 years old. Drywall in one of the closets (pantry) was brand new and the drywall in the bedroom closets were 63 years old. The one bedroom closet and the pantry were done really well and nicely. The one in the office looked good, but the installer cracked the drywall, made a half hearted attempt at repair, didn't say anything about having created the crack with the pressure of the boards on the drywall or his poor attempt at repair and left. My husband did not see the crack right away, only after the fellow left. I called to complain - I would not have been so miffed if the installer had actually said something. The company offered to pay for whoever came to make the repair. My husband purchased the drywall tape and mud and made the repair himself. We do now know the drywall is having problems in places, but would have appreciated a comment from the installer. We are really happy with the shelving. We picked this company because of the nice work they did in my mother's apartment in Maplewood.
Tim D.
May 2016
Closet Service
unknown
John G.
May 2016
Closet Service
unknown
David S.
Mar 2016
Closet Service, Home and Garage Organization
unknown
Ramon M.
Feb 2016
Closet Service
Terrible experience- would never recommend. I had a home visitation and quote for a reach in closet. I told the designer how much I could afford and she gave me a more expensive quote, although saying she had given me a 70% discount. After following up with her to ask her if she could give me a greater discount, she sent (probably by confusion, not with any type of ill intentions) a different design. When I told her I did not want that other design, she blamed the confusion on me and told me that her boss was already upset at her for having given me such a discount. I told her that I was happy to go back to the original quote, she told me that I had changed my quote too many times and she told me she was not willing to take a piece out (the closet was still above my price range!) and basically withdrew a previous item that she had offered to me. I told her that this was unprofessional and she told me that her boss had told her that I would never find anything cheaper in the market and that they were better off with other clients.
Obviously I did not respond back, since this is unacceptable. The end of the story is that I worked with another vendor who did give me an equivalent price to Closets By Design and a better reach in closet.
Obviously I did not respond back, since this is unacceptable. The end of the story is that I worked with another vendor who did give me an equivalent price to Closets By Design and a better reach in closet.
Michael P.
Feb 2016
Closet Service
unknown
Philip K.
Feb 2016
Closet Service, Home and Garage Organization
We had our two walk-in closets installed by Closets By Design yesterday and I can?t begin to tell you how pleased I am. First, the installers arrived on time, ready to work. They worked for about 3 hours to complete the whole job, and when they left, there was no mess left behind. Their planning process really paid off with a design that completely accommodates my needs (even with some extra shelving space). The combination of their shelves for my shoes, along with The Container Store bins that I already had, creates a wonderful arrangement of my shoes, allowing extra shelves for jeans, pants, etc. After moving all of my stuff into the closet, I can?t find a single thing I would have done differently with the space. It was a total pleasure working with Dena, the designer! I appreciated the amount of time she was willing to spend with me for the design, and the fact that she was willing to make an extra trip out in order to modify and finalize the designs. It is so nice to find and do business with such a professional organization!
Response from Closets By Design - Washington DC Metro
"Thank you so much for taking the time to recognize our staff and their work. A large portion of our business is repeat customers and as a result of positive reviews such as yours. We are all so very pleased that you are happy with the results. We hope you have years of pleasure enjoying the benefits of an organized closet."
Anna Marie K.
Jan 2016
Closet Service, Home and Garage Organization
From the beginning of the project until the end I had complete confidence in them. They were extremely helpful in helping me replace the damaged pieces and they scheduled the installation quickly.
The were punctual, courteous and professional at all times. They have wonderful team all the way around.
My install went smoothly and my CLOSET by DESIGN system is back in place and it looks awesome.
I would highly recommend them any time.
The were punctual, courteous and professional at all times. They have wonderful team all the way around.
My install went smoothly and my CLOSET by DESIGN system is back in place and it looks awesome.
I would highly recommend them any time.
Licensing
Bonded
Insured
Licensed*
Trade License Number
4.20E+11
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Closets By Design - Washington DC Metro is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Closets By Design - Washington DC Metro accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Closets By Design - Washington DC Metro offers free project estimates.
No, Closets By Design - Washington DC Metro does not offer eco-friendly accreditations.
No, Closets By Design - Washington DC Metro does not offer a senior discount.
No, Closets By Design - Washington DC Metro does not offer emergency services.
No, Closets By Design - Washington DC Metro does not offer warranties.
Closets By Design - Washington DC Metro offers the following services: Design, build, & install custom closets, garage cabinets, laundries, pantries finishes, accessories & hardware.
Kitchen cabinetry, drywall & painting.
Contact Information
6962 Wellington Rd, Manassas, VA 20109
Service Hours
| Sunday: | Closed |
| Monday: | 9:00 AM - 5:00 AM |
| Tuesday: | 9:00 AM - 5:00 AM |
| Wednesday: | 9:00 AM - 5:00 AM |
| Thursday: | 9:00 AM - 5:00 AM |
| Friday: | 9:00 AM - 5:00 AM |
| Saturday: | 10:00 AM - 4:00 PM |
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