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"Addressed quickly and professionally"

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"Great work!"

"My initial experience was good when I had Ryan come and rebuild the interior of the boiler and the associated electronics for a total of around $1500 including parts and lots of labor. Then when I called today to have a simple relay replaced, Richard arrived and these people at Heritage proved that they are hucksters of the first order. Stay away from them at all costs!! They tried to sell me a $80 off-the-shelf switching relay for $500!!! Then when I told Richard I would never pay $500 for a switching relay (which requires about 20 minutes to install) he offered to take $100 off his price if I supplied the part! In other words, he was making me the "wonderful" offer to charge me only $1200/hr for his installation time!!! Called the "sales manager" and he was smug, lecturing, defensive and TOTALLY unhelpful. I would NEVER do business with this company ever again. It's highway robbery!! The tech arrived and worked for approximately 90 minutes before ever quoting me the price. It was only AFTER he had uninstalled my existing relay that he quoted me the price of around $500 for a standard Honeywell relay that I just bought from Lowes for $80. The "Service Manager" went on-and-on on the phone about how it was like how a restaurant charges a lot more than the food cost for its dishes. Unfortunately, this "Service Manager" has NO IDEA what he is talking about. In a restaurant, a professional chef prepares the food with lots of other ingredients, it is then served in a pleasing environment, and there is service from waiters, busboys, maitre d, and sometimes the owner and chef. NONE of these things happen here. A tech spends 20 minutes installing a standard, off-the-shelf part to which the tech adds NO VALUE WHATSOEVER, and for that "service" these hucksters add $400 to the price of an $80 part!!! For 20 minutes of work that comes to $1200/hr. "Highway robbery" would be a kind way of phrasing it. Based on the fact that they DO NOT tell you up front how much it will cost, but only after 90 minutes of wasted time during which the tech accomplished nothing other than uninstalling my existing relay which I told him to put back, I would say "bait-and-switch" and virtual fraud would be more descriptive terms for the services that this company provides. Stay away from Heritage if you don't want to be massively ripped off and have your time wasted!"

"After a little phone and text tagging, George showed up today and completed the job."

"Thank you Joe/McCurdy electrical for coming on very short notice. I appreciate the time and care you took to figure out our electrical needs for the installation of a whole house water filtration system. Thank you also for the advice on some other projects we plan to do in the near future."

"It went fine."

"Mike put in a bunch of recessed lights in our home, which made all the difference. He was communicative and did a proper job, was available and flexible with our timing and did the work at a good price. He even fixed some grounding for our washing machine before we even hired him! Would definitely work with him again, can highly recommend."

"Since hiring Chris Iâ ve recommended him to several family and friends. Communication was seamless and the project was completed within the timeframe outlined. We are really happy with the final project and we would certainly hire Chris again with any future project!"

"Mauro from Cognati Electric was awesome. We recently opened up our 1st floor. From demolition of the wiring to the fine details of the finished project he was personable, professional, advised and gave us his recommendations and always left the area clean. Mauro updated our 100amp service, installed ceiling lights, chandelier, and pendent lights. This was also a complete kitchen remodel that included adding all new outlets and switches for appliances, disposal and exhaust fan. The job also included wiring of a complete forced hot water heating system with 4 zones and thermostats and an indirect water heater. We also added a 3 head ductless air conditioning/heat pump system that he wired. We have since had him back for other projects such as complete wiring of our shed, outdoor lighting and a total upgrade to our electrical in our finished basement. Mauro Cognati of Cognati Electric is a true professional and all around 5 star company that I would and do recommend to everyone."