Ridiculous quote of $1390 for a circulation pump replacement, made by day, joke of the year! I have no idea about their quality of work or the experience of their "professionals" but whatever it is, it doesn't justify quoting 3-4 times as much as the others I had received quotes...

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TRUSTED BY BOXBOROUGH, MA HOMEOWNERS
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Verified Reviews for Sump Pump Installation pros in Boxborough, MA
Last update on October 12, 2025
- Umapathi U.
- Suzanne B.
Bay State Pump called me in response to an online service request. During the call, the Bay State Pump representative diagnosed the problem - a simple switch reset. Didn't cost me a penny, and my pump was working again. Next time I have a problem that needs service, they will get my business.
- Rachelle D.
I decided to buy an above-ground pool from Surfside, despite the many bad reviews. They had the shortest wait time (I thought). They told me they were installing 3 weeks out. Three weeks passed and no word. I called them and the answer was, "oh, yeah, let's get you on our schedule."Then, it...
- Karl M.
The job went very well. They came on time and completely the job in just under three hours, no issues. It was a straightforward installation of a secondary sediment filter positioned after a neutralizer tank. We have a finished basement so we also had a water detector alarm/pump cutoff switch...
- Clifford B.
Installed a Mitsubishi mini split heat pump system. It cool's and heats a single rooms or a whole home using ductless technology. Great job by everyone that works for Basnett Plumbing, Heating & AC.
- Dennis M.
Installation went well. Was complete in 2-3 days. Questions were answered quickly. Very friendly team.
Find Sump pump installation pros in Boxborough

Well Water Connection, Inc.
Well Water Connection, Inc.
Design, Installation and Maintenance services for Water Wells, Pump and Tank Systems, Control Systems, Water Treatment Systems and more! We also specialize in treating rust stains from your irrigation system!
"We have an irrigation well built and serviced by Well Water Connection. John the owner was very responsive, and the irrigation well has been a good investment making watering our green lawn pay for the well in just a couple years since town water is also expensive. Drilling for water around here is tricky, and we have had to figure out how to manage our well water usage. Well Water Connection has been a solid partner in maintaining our irrigation well."
Nelson L on April 2025
Design, Installation and Maintenance services for Water Wells, Pump and Tank Systems, Control Systems, Water Treatment Systems and more! We also specialize in treating rust stains from your irrigation system!
"We have an irrigation well built and serviced by Well Water Connection. John the owner was very responsive, and the irrigation well has been a good investment making watering our green lawn pay for the well in just a couple years since town water is also expensive. Drilling for water around here is tricky, and we have had to figure out how to manage our well water usage. Well Water Connection has been a solid partner in maintaining our irrigation well."
Nelson L on April 2025

All Drain Services, Inc.
All Drain Services, Inc.
All Drain Services, Inc. has been in the drain service business for over 18 years and is owned by Manny and Gloria Vega. Our commitment to customer service is unmatched. Our years of experience have taught us that in our line of business, that is what counts. Our dedication to delivering a quality job has been the backbone of our success, and this commitment is instilled in all our employees. All Drain Services, Inc. is open 24/7, including holidays. We offer emergency and regular maintenance services.
"Joe from All Drain Services stopped by today and unclogged a drain pipe for me in the bathroom."
Wojciech G on July 2025
All Drain Services, Inc. has been in the drain service business for over 18 years and is owned by Manny and Gloria Vega. Our commitment to customer service is unmatched. Our years of experience have taught us that in our line of business, that is what counts. Our dedication to delivering a quality job has been the backbone of our success, and this commitment is instilled in all our employees. All Drain Services, Inc. is open 24/7, including holidays. We offer emergency and regular maintenance services.
"Joe from All Drain Services stopped by today and unclogged a drain pipe for me in the bathroom."
Wojciech G on July 2025
Clear Water Pump & Well Service, Inc.
Clear Water Pump & Well Service, Inc.
Clear Water Pump & Well Service, Inc. is your trusted partner for all your well, water filtration and pump service needs in Massachusetts and Rhode Island. With over 15 years of experience, we are the leading experts in the industry. Our commitment is to deliver exceptional service without compromising on quality, all at an affordable price. We have extensive knowledge of the latest technology in the Water Well Industry in Massachusetts and beyond, and our services are available throughout the region. Contact us today and let us earn your business.
"Good job done."
John N on November 2024
Clear Water Pump & Well Service, Inc. is your trusted partner for all your well, water filtration and pump service needs in Massachusetts and Rhode Island. With over 15 years of experience, we are the leading experts in the industry. Our commitment is to deliver exceptional service without compromising on quality, all at an affordable price. We have extensive knowledge of the latest technology in the Water Well Industry in Massachusetts and beyond, and our services are available throughout the region. Contact us today and let us earn your business.
"Good job done."
John N on November 2024

Heritage Home Service
Heritage Home Service
Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.
"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"
Darline F on May 2024
Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.
"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"
Darline F on May 2024

Rescue Plumbing Services
Rescue Plumbing Services
Contact us today with all your plumbing issues and estimates! With over 30 years of experience, no job is ever too big or too little! We specialize in underground plumbing repairs, water heater and boiler replacements, drain cleaning, hydro jetting, and preforming diagnostic tests on sewer/septic systems. We provide 24/7 service for both commercial and residential properties!
"Never booked"
Melanie R on March 2024
Contact us today with all your plumbing issues and estimates! With over 30 years of experience, no job is ever too big or too little! We specialize in underground plumbing repairs, water heater and boiler replacements, drain cleaning, hydro jetting, and preforming diagnostic tests on sewer/septic systems. We provide 24/7 service for both commercial and residential properties!
"Never booked"
Melanie R on March 2024

H2O Care Inc
H2O Care Inc
With offices in Middleton, Stow & Lakeville, Mass. and an additional service depot in Plymouth, Mass., H20 Care, Inc. performs water testing & analysis, specifies and installs equipment with our Master Plumber headed staff. We also have a full service staff to maintain your water filtration and softening systems to optimize their useful life and performance. We can correct any water problem that you are experiencing, including hard water, high levels of iron or manganese, bad odors & taste, and health threats such as radon, arsenic, PFAS or others. We GUARANTEE our work! Our service staff is available and on-call 24/7 and our experience within our industry is unmatched. See our published articles in Water Technology Magazines on regional water quality issues on our website's publications section at www.h2ocare.com. You may also email us at [email protected].
"Very professional and courteous"
Reggie P on August 2025
With offices in Middleton, Stow & Lakeville, Mass. and an additional service depot in Plymouth, Mass., H20 Care, Inc. performs water testing & analysis, specifies and installs equipment with our Master Plumber headed staff. We also have a full service staff to maintain your water filtration and softening systems to optimize their useful life and performance. We can correct any water problem that you are experiencing, including hard water, high levels of iron or manganese, bad odors & taste, and health threats such as radon, arsenic, PFAS or others. We GUARANTEE our work! Our service staff is available and on-call 24/7 and our experience within our industry is unmatched. See our published articles in Water Technology Magazines on regional water quality issues on our website's publications section at www.h2ocare.com. You may also email us at [email protected].
"Very professional and courteous"
Reggie P on August 2025

RED Plumbing
RED Plumbing
Residential & Light Commercial plumbing, water heaters, boilers & gas fitting services. Licensed and Insured. Free Estimates!
"Quick response and honest feedback on what was wrong with the heater. Richard was proactive in checking the status of the warranty and gave the best service."
Adi K on April 2025
Residential & Light Commercial plumbing, water heaters, boilers & gas fitting services. Licensed and Insured. Free Estimates!
"Quick response and honest feedback on what was wrong with the heater. Richard was proactive in checking the status of the warranty and gave the best service."
Adi K on April 2025

Genove Oil & Air Co
Genove Oil & Air Co
Genove Oil & Air provides Bioheat & oil delivery as well as residential and commercial installation/service for oil & gas heating units, water heaters, heat pumps, central A/C and ductless HVAC systems. As a complete energy company, we offer our customers modern energy efficient heating and cooling options. We take pride in what we do, making excellent customer service our top priority! Based in Waltham, serving Eastern Massachusetts, Metrowest, and Greater Boston since 1977.
"I would not hire these guys again"
Ali A on November 2024
Genove Oil & Air provides Bioheat & oil delivery as well as residential and commercial installation/service for oil & gas heating units, water heaters, heat pumps, central A/C and ductless HVAC systems. As a complete energy company, we offer our customers modern energy efficient heating and cooling options. We take pride in what we do, making excellent customer service our top priority! Based in Waltham, serving Eastern Massachusetts, Metrowest, and Greater Boston since 1977.
"I would not hire these guys again"
Ali A on November 2024

Milltown Plumbing, Heating, AC, Drain Cleaning & Electrical
Milltown Plumbing, Heating, AC, Drain Cleaning & Electrical
At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.
"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"
STEVE L on October 2024
At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.
"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"
STEVE L on October 2024

Sila Heating, Cooling, Plumbing and Electrical
Sila Heating, Cooling, Plumbing and Electrical
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."
Joel R on August 2025
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."
Joel R on August 2025
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