Get matched with top sump pump installation pros in Marlborough, MA

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

"Happy with the work, and the customer service. Will definitely call on them for future work."

"David did a great job with our septic replacement and installation. He came in with the best quote. He was easy to communicate with and everything went smoothly. He did a wonderful job with the landscaping after the installation was completed. The grass grew back quickly. We wish we had done this sooner. Would definitely recommend his services. "

"This USED to be my go to plumbing service. I used to get quality service at a fair price. Once a new plumber started showing up the prices increased. I was given an estimate of $1800 for a routine job. I got two other estimates for $600 and $865 by reputable local plumbers. I donâ t appreciate being taken advantage of. The two plumbers who provided estimates did not charge a fee just for showing up. Some plumbers who charge a fee for showing up will put the fee that towards the cost of the repair. Blue Owl charges are not industry standard!!! I feel bad for all the customers leaving five star reviews who donâ t know that theyâ re being ripped off. If the job is not an emergency, do your homework and get multiple estimates before using this service."

"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"

"Very professional and explained each procedure."

"Lou did a great job! I look forward to him working on this house for years to come. "

"Always responded to every call or email and was very responsible about showing up."

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