Emerald Construction and Masonry LLC

Emerald was hired to waterproof our brick chimney. After two visits to get it right they still failed. Patrick explained that Emerald fired the manager, Ryan, who supervised our job because he used cut rate products, mishandled this and other jobs. Patrick came out and promised they would get it right. This was over 2 months ago and they have yet to follow through. They are not returning calls, basically ghosting me. I?ve left many messages and texts, no response. I?ve asked for my money back but no response. Starting a complaint with the BBB and will sue to get a refund. Do not hire Emerald Construction.

Thomas and Angelo (his crewman) were fantastic. (He had more crew, but Angelo was the only one whose name I knew.) They correctly diagnosed the problem (foundation cracks), sealed everything, installed a new sump pump and redid the flooring. They kept me informed every step of the way and started work within a day or two of hiring. The basement has remained dry as a bone ever since. One thing to note: They do require payment quickly (not all upfront but soon) and do not take credit cards.

I am thrilled to share my outstanding experience with Emerald Construction! Their team, led by Ryan, rebuilt our chimney, and the result is truly impressive. The job was completed with precision, care, and attention to detail, exceeding our expectations. What really stood out was their ability to work within our busy schedule. Ryan was accommodating, flexible, and ensured minimal disruption to our daily routine. The team was respectful of our property, courteous, and professional throughout the process. The rebuild was completed in a timely manner, with regular updates and clear communication. The quality of workmanship is exceptional, and we are delighted with the final result. We have had numerous compliments from neighbors and friends, and we could not be happier with the transformation. Emerald Construction commitment to excellence, customer satisfaction, and professionalism is evident in every aspect of their work. If you need chimney work or any construction services, look no further than Emerald Construction. Ryan and his team are the best in the business!

Here's a 5-star review for Emerald Construction: "5/5 Stars - Exceptional Service from Emerald Construction! I am absolutely thrilled with the outstanding work done by Ryan and the Emerald Construction team! They recently repaired and waterproofed my entire basement, and I couldn't be more impressed with the results. From the initial consultation to the final inspection, Ryan was a true professional - knowledgeable, courteous, and genuinely concerned about my needs. What really stood out, though, was their commitment to understanding my budget constraints as a social security recipient. Ryan took the time to explain every step of the process, provided a detailed estimate, and worked with me to find a solution that fit within my means. The final bill was very reasonable, and I felt confident that I received excellent value for my money. The work itself was top-notch, with attention to detail and a clear focus on quality. The team was respectful of my home, cleaned up thoroughly after each day's work, and ensured that I was completely satisfied before considering the job complete. I wholeheartedly recommend Emerald Construction to anyone seeking reliable, cost-effective, and professional services. Ryan and his team are a rare find in today's industry, and I feel grateful to have found them. Thank you, Emerald Construction, for a job well done!"

Fantastic service. really happy with the full process from start to finish. Patrick maid it really easy for us to understand and maid sure me and my wife was on the right page with communication step by step the grading is awesome on the new driveway the water drainâ s correctly now big thumbs up for emerald construction!.