Get matched with top carpet installation pros in Richmond, KY

"We just had our basement finished and there was alot of drywall dust kicked up. We hired Joey's Carpet Care to come clean our ducts. Our first interaction with Joey's was quick with them texting me a quote that was very reasonable. The guys texted before they came and were super professional, friendly and courteous. They were both very respectful of our home and took the time to show us what the ducts looked like before and after the cleaning. The cost was lower than even quoted and it was enjoyable working with Joey's. I would highly recommend them and will use them again in the future should we need any services."

"I will write the final review after the delivery of the carpet....but so far, after working with Ben, I have had a wonderful experience communicating and expecting the best results after witnessing how their company actually cleans the area rug...very important for me to know their techniques. I asked for a video to accompany their work and it will be made available...excellent!"

"Good communication and a great job cleaning carpet and floors."

"Mr Moreland responded promptly, came when he said he would, was honest, reasonable and extremely courteous."

Clear Pricing. No Gimmicks. No Surprise Commitments.\n\nAt RTC Cleaning Solutions LLC, we believe earning repeat business is better than trapping customers into it. Our advertised specials are exactly that?special rates for the services described. We do not require lengthy subscriptions, hidden memberships, or confusing long-term commitments to receive our promotional pricing.\nWe offer recurring cleaning because many of our clients choose to have us back?not because fine print requires them to. Give us a call 859-397-5754, we would love to help!\n\nRTC Cleaning Solutions LLC\nQuality and Trust. Clear Pricing.\n

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HopHire Pro Solutions is a veteran-owned professional commercial and residential cleaning company committed to delivering high-quality, reliable, and detail-oriented cleaning services throughoutKentucky. We specialize in routine cleanings, deep cleanings, move-in/move-out cleanings, office and facility cleaning, post-construction cleaning, and specialty sanitation services. Our mission is to provide clean, healthy, safe environments for homes, offices, and commercial facilities using efficient cleaning processes, trained personnel, and consistent quality standards.

"The company has very good quality carpet and the service is easy and fast."

"Anyone using Tony's Floors will be happy."

"Prior to calling Floor Coverings International, we had previously priced out carpet with 2 other local companies.  We did not receive written quotes from the other 2 companies, just verbal quotes.  Jonathan Wilk, the owner, called and set up an appointment to meet in our home at 4pm on a Thursday night.  He came on time.  We thought it was a good idea to come to our home with samples.
Well, Jonathan came and talked with us for a while to "get to know his customers".  Which is fine, but we want to talk about carpet!  We did a walk through of our house and discussed problem/high-traffice areas.  He took measurements and video for his installers.  Up to this point it was about 5:30 or 6pm.  He went to his car to work on the quote.  We ate dinner while he did that.
When he came back in, he had a very detailed layout of our home and then showed us the sales pitch on his computer. He showed us the samples he selected and we discussed the price on the quote.  It was really high and not competitive with the other 2 companies.  Then we talked about seeing a cheaper carpet.  The quote for that was $6,600.  We did get nicer padding for the family room as our house sits on a slab foundation. We selected the carpet and were asked to paid for 1/2 of it upfront so that the carpet could be ordered.  Since we were in the process of painting, he agreed that we could stall installation for a week or so until the painting was completed.  Finally, at 8pm, Mr Wilk left our home.  He is a nice enough guy but when you have just gotten home from work, squeezing in dinner and getting kids ready for bed, a 4 hour spiel is not what we wanted.  We could have done without the beginning getting to know you portion and the video presentation.  Also, when he first quoted us a carpet that was well out of our budget, we felt like we couldn't afford good quality carpet.  That made us feel like we were broke!  It may have been better for him to ask us what price range we were looking at.
 Installation went well.  It went over 2 days.  Jonathan told us what to do to prepare for installation.  Basically, we had to clear all the tops of furniture, remove electronics, etc.  Install was coordinated by another fellow, Stephen.  He had 2-3 installers come and they removed and hauled away all the old carpet and pad.  They moved the big furniture.  We did have a problem area in on the subfloor in our master bedroom that we discussed with Jonathan but apparently was not discussed with the insulation crew.  The installers both noticed the problem when they pulled up the carpet but since they were not told by Stephen to fix it, I guess they didn't think they had to.  I knew this area was a real problem for us so when they got to the master bedroom, I was watching to ensure it would be resolved.  It was an easy fix but one that required proper communication of the problem and time for the leveling compound to dry.  The installers did vacuum and removed all their debris.
Finally, I am happy to say that the carpet we choose is a beautiful color and seems to be a good quality carpet.  Our old carpeting was in terrible shape after 11 years but I feel this carpet will hold out much better.  Two doors are dragging on the carpet and I sent an email to Jonathan.  He said Floor Coverings international does not fix the doors but he did give me the names of two people that I can call for the repair.
We are pleased with the process but would recommend a short "sales-pitch" and better communication with the install crew.  Also, it would have been nice if Mr Wilk stopped by himself to see the final product.
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