Get matched with top carpet installation pros in Versailles, KY

"We just had our basement finished and there was alot of drywall dust kicked up. We hired Joey's Carpet Care to come clean our ducts. Our first interaction with Joey's was quick with them texting me a quote that was very reasonable. The guys texted before they came and were super professional, friendly and courteous. They were both very respectful of our home and took the time to show us what the ducts looked like before and after the cleaning. The cost was lower than even quoted and it was enjoyable working with Joey's. I would highly recommend them and will use them again in the future should we need any services."

"I will write the final review after the delivery of the carpet....but so far, after working with Ben, I have had a wonderful experience communicating and expecting the best results after witnessing how their company actually cleans the area rug...very important for me to know their techniques. I asked for a video to accompany their work and it will be made available...excellent!"

"I use them every time I need any type of flooring - repair or new! They remodeled my house and I love it!!!!! 6 stars out of five."

"Our flooring throughout our home is beautiful! We had all bedroom carpet replaced, and hardwood put in our master. Great work, great price!"

"Mr Moreland responded promptly, came when he said he would, was honest, reasonable and extremely courteous."

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"The first carpet install had problems......carpet tight weave and pad was ultra thick. I took photos...they booked a day. I got a plush carpet with the plush pad. Amazing...."

"Anyone using Tony's Floors will be happy."

"Really great! We had this company put in tile in two bathrooms. What I liked best was the fact that they brought tile samples to us so that we could take a look how they looked in the actual lighting etc. We were able to select tile and grout, and make all the decisions really, in the comfort of our own home. They do have a showroom that you can go visit if you prefer to do it that way, but having them come here really worked out for us - we have two little kiddos and we just let the kids watch a TV show and play with their toys while we selected tile with Jonathan's guidance. Jonathan made every effort to come up with an appointment time for that consultation to fit with my husband's busy work schedule. Also, it feels kind of exclusive not to have to worry about crowds, other shoppers, etc - when you can look at things quietly and calmly in your own home, it makes the process a whole lot of fun! There is a project manager, Stephen, and then the person who actually puts the tile in (we had Daniel, and we were thrilled with his work). When some small unforseen problems came up, Stephen and Daniel figured it out between them of how to proceed. This was with minimal disruption/changes to the schedule, and it didn't cost us any extra. The pricing was reasonable, and they REALLY do the job properly! They do not cut corners, they do haul away all their own trash, they clean up as they go... absolutely stellar. The result is beautiful! I'm really glad we went with Floor Coverings International, and we would not hesitate to go with them again for any future flooring needs."

"Prior to calling Floor Coverings International, we had previously priced out carpet with 2 other local companies.  We did not receive written quotes from the other 2 companies, just verbal quotes.  Jonathan Wilk, the owner, called and set up an appointment to meet in our home at 4pm on a Thursday night.  He came on time.  We thought it was a good idea to come to our home with samples.
Well, Jonathan came and talked with us for a while to "get to know his customers".  Which is fine, but we want to talk about carpet!  We did a walk through of our house and discussed problem/high-traffice areas.  He took measurements and video for his installers.  Up to this point it was about 5:30 or 6pm.  He went to his car to work on the quote.  We ate dinner while he did that.
When he came back in, he had a very detailed layout of our home and then showed us the sales pitch on his computer. He showed us the samples he selected and we discussed the price on the quote.  It was really high and not competitive with the other 2 companies.  Then we talked about seeing a cheaper carpet.  The quote for that was $6,600.  We did get nicer padding for the family room as our house sits on a slab foundation. We selected the carpet and were asked to paid for 1/2 of it upfront so that the carpet could be ordered.  Since we were in the process of painting, he agreed that we could stall installation for a week or so until the painting was completed.  Finally, at 8pm, Mr Wilk left our home.  He is a nice enough guy but when you have just gotten home from work, squeezing in dinner and getting kids ready for bed, a 4 hour spiel is not what we wanted.  We could have done without the beginning getting to know you portion and the video presentation.  Also, when he first quoted us a carpet that was well out of our budget, we felt like we couldn't afford good quality carpet.  That made us feel like we were broke!  It may have been better for him to ask us what price range we were looking at.
 Installation went well.  It went over 2 days.  Jonathan told us what to do to prepare for installation.  Basically, we had to clear all the tops of furniture, remove electronics, etc.  Install was coordinated by another fellow, Stephen.  He had 2-3 installers come and they removed and hauled away all the old carpet and pad.  They moved the big furniture.  We did have a problem area in on the subfloor in our master bedroom that we discussed with Jonathan but apparently was not discussed with the insulation crew.  The installers both noticed the problem when they pulled up the carpet but since they were not told by Stephen to fix it, I guess they didn't think they had to.  I knew this area was a real problem for us so when they got to the master bedroom, I was watching to ensure it would be resolved.  It was an easy fix but one that required proper communication of the problem and time for the leveling compound to dry.  The installers did vacuum and removed all their debris.
Finally, I am happy to say that the carpet we choose is a beautiful color and seems to be a good quality carpet.  Our old carpeting was in terrible shape after 11 years but I feel this carpet will hold out much better.  Two doors are dragging on the carpet and I sent an email to Jonathan.  He said Floor Coverings international does not fix the doors but he did give me the names of two people that I can call for the repair.
We are pleased with the process but would recommend a short "sales-pitch" and better communication with the install crew.  Also, it would have been nice if Mr Wilk stopped by himself to see the final product.
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