Get matched with top carpet installation pros in Paris, KY

"We just had our basement finished and there was alot of drywall dust kicked up. We hired Joey's Carpet Care to come clean our ducts. Our first interaction with Joey's was quick with them texting me a quote that was very reasonable. The guys texted before they came and were super professional, friendly and courteous. They were both very respectful of our home and took the time to show us what the ducts looked like before and after the cleaning. The cost was lower than even quoted and it was enjoyable working with Joey's. I would highly recommend them and will use them again in the future should we need any services."

"I use them every time I need any type of flooring - repair or new! They remodeled my house and I love it!!!!! 6 stars out of five."

"Mr. Moreland and his team were on time, stayed late and met all our needs. As the project developed, he was able to incorporate my changing wants and needs. I appreciated his honesty and ideas. I am planning on doing a master bath remodel and opening up the first floor for a little more of an open floor plan shortly as soon as our money allows, thank you all."

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"It was an exceptional experience to work with this company. They provided carpet samples that were superior to others I looked at. The installation was seamless. I love my carpet and am very happy I did business with them. Iâ m about to carpet another area and Iâ m calling them for my quote."

"This was the 3rd time I had carpets cleaned in last 10 yrs. They were far the best. Sofas and carpets are as clean as they could possibly be. Highly recommend!"

"Anyone using Tony's Floors will be happy."

"Prior to calling Floor Coverings International, we had previously priced out carpet with 2 other local companies.  We did not receive written quotes from the other 2 companies, just verbal quotes.  Jonathan Wilk, the owner, called and set up an appointment to meet in our home at 4pm on a Thursday night.  He came on time.  We thought it was a good idea to come to our home with samples.
Well, Jonathan came and talked with us for a while to "get to know his customers".  Which is fine, but we want to talk about carpet!  We did a walk through of our house and discussed problem/high-traffice areas.  He took measurements and video for his installers.  Up to this point it was about 5:30 or 6pm.  He went to his car to work on the quote.  We ate dinner while he did that.
When he came back in, he had a very detailed layout of our home and then showed us the sales pitch on his computer. He showed us the samples he selected and we discussed the price on the quote.  It was really high and not competitive with the other 2 companies.  Then we talked about seeing a cheaper carpet.  The quote for that was $6,600.  We did get nicer padding for the family room as our house sits on a slab foundation. We selected the carpet and were asked to paid for 1/2 of it upfront so that the carpet could be ordered.  Since we were in the process of painting, he agreed that we could stall installation for a week or so until the painting was completed.  Finally, at 8pm, Mr Wilk left our home.  He is a nice enough guy but when you have just gotten home from work, squeezing in dinner and getting kids ready for bed, a 4 hour spiel is not what we wanted.  We could have done without the beginning getting to know you portion and the video presentation.  Also, when he first quoted us a carpet that was well out of our budget, we felt like we couldn't afford good quality carpet.  That made us feel like we were broke!  It may have been better for him to ask us what price range we were looking at.
 Installation went well.  It went over 2 days.  Jonathan told us what to do to prepare for installation.  Basically, we had to clear all the tops of furniture, remove electronics, etc.  Install was coordinated by another fellow, Stephen.  He had 2-3 installers come and they removed and hauled away all the old carpet and pad.  They moved the big furniture.  We did have a problem area in on the subfloor in our master bedroom that we discussed with Jonathan but apparently was not discussed with the insulation crew.  The installers both noticed the problem when they pulled up the carpet but since they were not told by Stephen to fix it, I guess they didn't think they had to.  I knew this area was a real problem for us so when they got to the master bedroom, I was watching to ensure it would be resolved.  It was an easy fix but one that required proper communication of the problem and time for the leveling compound to dry.  The installers did vacuum and removed all their debris.
Finally, I am happy to say that the carpet we choose is a beautiful color and seems to be a good quality carpet.  Our old carpeting was in terrible shape after 11 years but I feel this carpet will hold out much better.  Two doors are dragging on the carpet and I sent an email to Jonathan.  He said Floor Coverings international does not fix the doors but he did give me the names of two people that I can call for the repair.
We are pleased with the process but would recommend a short "sales-pitch" and better communication with the install crew.  Also, it would have been nice if Mr Wilk stopped by himself to see the final product.
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"The workers clearly did not want to be here. When asked how the drive from Lexington was, one replied, "Long." Other attempts at small talk was met with monosyllabic responses. They asked about a place to set out their equipment and I guided them to the dining room which they said was fine. I was curious about exactly how they were going to get their brushes through all the duct work, but they didn't seem to be able to explain. turns out they had to drag the large piece of equipment upstairs, to the basement and around the main floor. I stayed out of their way. They took a couple of before and after pictures to show what had changed. Turns outs, my ducts were not that dirty to begin with.. i had chosen this company because it was the only one that said they cleaned up any mold or mildew I spoke with a representative and specifically asked if they serviced the Louisville area, as their address is in Lexington. The representative said they would do "select" homes. He asked me several questions about my house - number of floors, type of furnace, square footage and gave me an estimate over the phone. In hindsight, I should have looked harder to find someone in Louisville, so that I would not inconvenience the workers. After they left, we went around and looked at all the registers. A couple had not been screwed back in place, but just pushed in, the screws nearby."

"I have no problem. Called very professional, and advised price and day they would be there. I have not complaints"