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Get matched with top fireplace companies in Erlanger, KY

There are 38 highly-rated local fireplace companies.

Recent Fireplace Services Reviews in Erlanger

    We had a great experience with Bromwell's, starting with the sales experience. We made an appointment (COVID-19 protocol) and took the fireplace measurement with us to expedite the process. Once we know what gas log units would fit our fireplace we selected one and paid a deposit on it. Derrick installed the unit and gave us a tutorial on how to use it. The process was smooth, quick, and clean. A week later the pilot light went out (our doing, nothing wrong with the unit). We read through the lighting instructions and were uncomfortable lighting the pilot ourselves and so called Bromwell's to light it and show us how again. Bromwell's sent Derrick who lit the pilot and showed us how. About an hour after he left we smelled gas. I turned off the pilot, called Bromwell's to alert them, and called the gas company. While we were waiting for the gas company to arrive, I had a call from J.T. at Bromwell's who asked if he could come over to see the unit. We agreed and he arrived as the gas company technician was leaving. The gas co. tech. found nothing wrong with the gas line or gas log insert installation and his meter got no reading on a gas leak (by this time the smell had dissipated) - - good news for us! J.T. tested all the connections and lit the pilot again. He turned off the pilot and then had us light it so we had first-hand experience and answered our questions
    J R F.
  • Chimney Works Inc
    Great! Jeremy is great to work with. We've had them maintaining our fireplace for years and they always do a great job.
    Lisa H.
  • American Chimney & Masonry
    The gentlemen checked everything and took pictures to show we had a good cap and was no need for a new one. He asked to see fireplace and showed us how to check and close damper and tightened the pull so it would stay closed. Tim was very thorough and informative. We had a problem with bats. This should solve our problem. This is our second time using this company, they also repaired our chimney for the furnace
    Jolene P.
  • Outdoor Design Build LLC
    The entire experience with Design Build was exceptional. We feel so fortunate to have selected them to complete our project. It turned out even better than expected and we enjoy it even more than anticipated. The only regret is that we didn't build it 5 years ago. David, his foreman Rick, the rest of his crews and subs were all very professional and responsive. They began the project when they said they would and were at our home every day working until it was completed. Even in freezing temperatures and snow! They were in good communication throughout the process making sure we were happy every step of the way. They've been doing this for a long time and their expertise shows, not just in the craftsmanship but in the guidance they provided to ensure we achieved our desired outcome. We've already referred them to our friends and neighbors and recommend them to anyone considering a new outdoor space
    Lisa S.
  • Outdoor Design Build LLC
    David and his team were great to work with. They were helpful with any questions or requests we had, and they were flexible in changing little things if we asked as we went. Our patio and landscaping turned out just the way we wanted!
    Lauren J.
  • Frisby Construction
    I called 4 or 5 different roofing companies to come out and repair the small hole in our roof from a fallen tree limb after a wind storm. None of the other companies even gave me a call back! I called Frisby and they called me back within the hour asking for pictures so they could work on a quote. They had two guys come out that very afternoon ahead of the rain to complete the task. The guys were professional and kind, and took care to show me each step they were completing. I felt the price was very fair too compared to other companies. I would highly recommend this company
    Erin M.
  • Outdoor Design Build LLC
    Service after the sale! When anyone goes into a sizable backyard project, just know not all goes according to plan. There will be hiccups, delays, re-dos, etc. Just be in that mindset, no matter who you use. It's life and it happens! The end result is that I LOVE MY NEW BACKYARD SPACE (as do my neighbors :-) ) With that, I wish to speak about the service after the sale! That is one competitive advantage I give David and his Outdoor Design team! My backyard project was fairly sizable... Deck tear down, new covered/paved patio, a new gas line fed firepit with concrete/stone sitting. My dream backyard! I am into my third season of enjoying my backyard space. I mentioned this because some items needed to corrected after about a year, the contractors we long packed and gone. I contacted David and without question, he said " I will take care of it...), and did so. Making the issue go away and even made it better than it was before. Now fast forward another year! Another unforeseen problem arose. I reached out to David and told him what happened, and I would like to make sure I got the right size and part to replace, that if he would order the part for the firepit I would pay him for it and replace it myself (given it has been over two years). He said, "That should not have happened...I will order and replace it, and will have it installed at no cost." He promptly did so that we didn't miss any long-term enjoyment outside. THAT IS SERVICE no one will match! It is the small things that add up and over-shadow minor inconveniences that happened during the design/building of the project. I would recommend David and his team to anyone! He has your back long after the sale and completion of your project
    jim j.
  • ET Home Services
    Cleaned all surfaces ie. logs. Glass, base, walls and flew. Added fake ashes. Covered all areas being worked on and shoe covers. Two guys, friendly and left place clean after work was accomplished.
    Kliff K.
  • ARCO - Affordable Roofing & Chimney Options
    They did a great job. Very professional. Repairs were done when promised. We will definitely use ARCO again. Thanks!
    Phil B.
  • Plumb Tite Plumbing
    We moved into a new home that has an enclosed gas fireplace. Not sure if it had been serviced, I called PLUMBTITE -they were highly recommended and I couldn’t agree more. Very professional scheduling and follow up process. Donnie took the glass out, examined and cleaned the working parts, and answered every question I had. I wouldn’t hesitate to call PLUMBTITE again. It was money well spent
    Georgeann B.
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