We heartily do NOT recommend using Chimney Works and Rocky Mountain Stoves. These supposed experts lied to us about the performance of the wood stove we bought. The stove the salesman claimed would heat our ten-by-twenty Florida did NOT, but turned out to be way too small for the job (bear in mind, we were new at this). Not only that, the man told us it would burn eight to ten hours on one load of wood. In truth, we’re lucky to get one good three-hour burn on one load of seasoned hardwood. Not only that, when the techs put the hearth pad down, they laid it down off-kilter, and after they left and we told them about it they had to come back out, disconnect the stove, re-center the pad, and then reconnect everything. On top of that, the day they did the original install they brought the wrong exterior stovepipe (four feet instead of the industry-recommended two, which they said they were out of, even though the install had been scheduled for over a month; plenty of time to order the right part), and they didn’t tell us this until a few days later. While they were here instead of placing their ladder closest to the work area, they placed it at the front of the house and clambered over our new roof five or six times. No wonder they wouldn't give us any referrals!