10 employees, no subs. Cost is determined by the job. No travel charges, Installation for entire area.
Chimney cleaning & repair to include masonry, air duct cleaning and dryer vent cleaning. Retail includes wood, corn, furnaces and fireplaces. Fireplace accessories and pats. Gas fireplace repair., grain & gas stoves, pellet
Number of Stars | Image of Distribution | Number of Ratings |
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63% | ||
0% | ||
16% | ||
11% | ||
11% |
"Thank you so much for your review. Chris is one of our top technicians."
"We are sorry to hear that you had problems with your new home and I would like to take the time to comment again as I did when we were going through them at your home. We did a rebuild of the chimney from the roofline up. We replaced the flashing but we told you that the roof was in bad shape and was time to be replaced. We couldn't even stand on the roof due to the granules of the shingles were loose and was like walking on ball bearings. In response to the CO, you know that the basement was remodeled and the furnace and water heater was moved 2 rooms over. The piping was not on a typical 1" rise but was completely horizontal to be hidden under the drop ceiling. Being an older furnace, it required along with the water heater a natural drafting chimney. It was definitely out of code and could not be drafting properly. Not only that, but the remodelers drilled a hole in the back of the chimney and it was apparent that the concrete rebar was on the foundation not mortar from the rebuild and we have pictures to prove it. You even said you were going to take it up with the inspector that you had, but I guess that went nowhere and you set the blame back on us. It is unfortunate and we are sorry for your issues but these were beyond our control. This would also be a cause of your chimney needing a rebuild to begin with before it's time. Let me explain this. When you burn natural gas, it produces a water vapor and if it doesn't draft properly, it will erode the chimney from the inside out. That why you needed a rebuild to begin with so the problem with CO was the fault of not getting the proper city inspection when the basement was remodeled. I know this is hard to swallow when buying a home, but you should have had a chimney inspection to go along with the home inspection. Thank you. Greg Vonderhaar"
"Thanks [Member Name Removed] for your kind words. We hope we can continue to be your gas fireplace tune-up company in the future."
"Thanks [Member Name Removed] for your kind words. We hope we can continue to be your chimney sweep company in the future."
"Based on the information our technician brought back, we inquired on the valve with our distributor. They mentioned to us that the valve was not manufactured any longer, which is the information we passed along to the customer. Normally we do push out any debris or blockage during a gas log tune up. We also noted that the gasket around the glass was not sealed which would have contributed to the sooting as well. We will talk to technician who did this work."
"Thanks [Member Name Removed] for your kind words. We hope we can continue to be your chimney sweep company in the future."
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