OnwallTVinstall.com
About us
Servicing areas from Just North of Dayton Ohio all the way down to Lexington & Louisville KY areas. We have a radius of 120 miles of Cincinnati OH. & Northern KY . OnthewallTVinstall.com offers TV wall mounting & Home theater installs, our pricing is NOT the average pricing scale. We have re-designed the way TV wall mounting & Home theater installs are sold. In 2002 We separated from an exclusive contract with one the nations largest electronics stores just before they went out-of-business. We were responsible for fixing the mistakes made during the sales process & we had to do this on-site with no warning. This would happen on 3 out of 5 TV wall mount installs sold by the stores. We designed a way to solve all of the problems that were caused by the sales process. The problem was that the materials were more costly than the entire installation cost & the sales person would not always mention that to the customer. This means that when the installer arrives he has no materials to install for the customer, unless he has the materials on-the-truck to sell to the customer. Having the materials to sell the customer is nice, yet the customer most likely felt mis-led by the store after they were sold the install & now they have to pay more money. Normally the installation cost is comprised of labor & warranty fees. The majority of other companies do not include materials for installation like brackets or wires. They want you to supply them all or buy them from them at an extra fee for each item like HDMI wire, mounting bracket & elec. bridge. We are different as we include all the materials for the TV wall mount installation for the NO wires look. That is the difference!
Business highlights
32 years of experience
Services we offer
& Speakers Indoor & Outdoor, Flat Panel TV Wall Mounting, Home Theater Installs, Motorized Wall Mount Brackets & Installation, Projectors & Screen Installs, Surround Sound Installations
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.699 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 4% | ||
| 0% | ||
| 2% | ||
| 7% |
Showing 1-25 of 99 reviews
Rodney W.
Nov 2019
All I can say is WOW! Mike was fantastic. Got to work soon as he arrived. Very efficient, professional, and very reasonable rates. Love the work he did. Excellent job Mike!
Scott M.
Aug 2017
Mike was excellent! Very professional and made several meaningful suggestions. On time and pleasant. Work was impeccable!
Carolyn H.
Jul 2017
Very fast and professional installation. Arrived on time, even for a late Friday afternoon he still showed up. His prices are much better than others.
VIVIAN M.
Jun 2017
T.V. was not mounted on wall where I wanted it. The owner, Mike Boyd was the installer and he promised to come back and correct. I called Mike over 15 times to come and re mount and each time he promised he would come and never showed. This went on for over a month. He finally claimed he was going to refund my money and after another 10-15 calls and promises (lies) he never refunded my money. This guy is a rip off artist. DO NOT use him. I had to pay someone to do the job he was supposed to do.
Response from OnwallTVinstall.com
"This customer has literally lost her mind. I mounted her TV with her bracket right where she told me to mount it at. she called me about a week later and wanted me to move the TV and said that I mounted it to low. this is because she was moving in on the day that I installed it and she was very sporadic she had several technicians working on different tasks at the time. I did in fact tell her that I would come back when I was in her area to move the TV up for free if she could wait for me to be in her area. so she is partially telling the truth because she would call me and asked me if I could come do the job several times and I would tell her each time she would have to wait until I was in her area. I finally decided that I would rather give her a refund for her TV mounted to low instead of arguing with her and dealing with her constant begging request for me to do it for free and do it now. she already paid for one TV install I installed the TV right where she wanted it so I am not required to go back for free but I was willing to do so as long as it didn't cost me any extra money but after dealing with this person for some time it was better for me to just let go of the job and give her her money back just to get her off my back. so I would treat any other customer the exact same way if you asked me to do a job for you and I do it the way you requested and then you pay me for the job and call me back over a week later complaining about where you told me to put the tv then I would tell anybody the same thing I cannot come back for free unless I'm already in your neighborhood."
Chris B.
May 2017
Well. Fast, friendly, professional.
Barb B.
Apr 2017
Mike and his helper were nice, and clean cut. I had already described what needed to be done. I was Quoted $270. Took not quite an hour. During that time, he had to flip one bracket over and drill 2 holes. He had to drop wires into hole for 1 TV. That took about 7 additional minutes for both activities (for which he added another $80). He did a nice enough job, but didn't move a chest back into place that he moved out. I used his company because I figured if anything went wrong he would have the knowledge to fix it. He didn't try to operate the one TV and when he left, we found it didn't work. He seemed to be in an awfully big hurry, then charged an awful lot for 1 hour of labor only (for him and a helper). $356
Peter R.
Feb 2017
Mike helped us get ready for the Super Bowl by hanging a projector and screen we had previously purchased, as well as setting up a surround system that had been partially left behind by the previous homeowner. During his initial visit, Mike did a great job of discussing different installation options once it was clear that the original plan we had discussed over the phone would not work with the hardware (projector and Apple TV) we had. Mike was clear that he would have to purchase different hardware for our modified installation plan, scheduled a second visit once he knew when he would have all the installation hardware, and completed the job quickly, completely, and professionally.
Elliott L.
Feb 2017
Perfect. Mike was extremely professional and and capable of handling anything that gets in the way of the task. He had every necessary part and the skill to explain the best way to enjoy the new TV and all of the complexities of the new technology. The process did not take too long, but Mike was willing to take all of the time necessary to get the job done right. I will proudly recommend On The Wall TV Install to my friends, family, associates, or anyone else that needs this type of service.
Sara G.
Dec 2016
Mike was awesome! He is very knowledgeable and extremely helpful. he worked quickly and efficiently. We would absolutely use this company again. Highly recommend!
Carl B.
Nov 2016
After some initial scheduling problems, Mike arrived and did the work quickly and efficiently. We are very happy with our installation.
Ann R.
Nov 2016
Mr Boyd , came on time . and went right to work . I was so impressed with the attention to detail and his skills . He is truly a master .. you could tell he has done this a thousand times.. So If you want it done right . quickly and Professionally . OnTheWallTVinstall.com (mike boyd ) is your guy . could not be more pleased .. AAA+++
Wes K.
Nov 2016
other jobs were more important
Response from OnwallTVinstall.com
"mr. Klop in fact request a simple home theater installation setup however his schedule was tight I had previously scheduled installations already set up and he requested that I get to him as soon as possible I told him that I would try to squeeze him in between jobs and did not work out for him and his existing schedule sometimes my schedule is booked up to a week sometimes it is only a couple of days out all of which are outside of my control. the issue in this case was not that there were more important jobs than his it is just that I had already promised the timeframes and the details were installed did not leave any openings for me to come to him between jobs"
Rohit P.
Oct 2016
Mike came out to mount my TV the firest time and the mount I had was not suitable (off centered) so I ordered another mount and Mike came out again and mounted the TV, routed the cables just like I wanted to the basement. I was able to customize the cable run and I am very happy with it. Defintely would recommend. It took some time to get the appointments but he always kept me in the loop and communicated on time.
Wendy M.
Sep 2016
It was one of the strangest transactions I've ever experienced. When Mike came out the first time he was several hours late, but once here got right to work installing everything. Unfortunately the new TV set did not work, certainly not Mike's fault. He told me to let him know when the TV was replaced and he would come out and finish up. I let him know the next day that the TV would be delivered the following Thursday. He offered to come on Friday. I waited way past the time he was supposed to arrive, but he didn't show up. He called the next day, saying he would be out on Tuesday. I told him that I wasn't in a hurry but would like him to show up this time. Again, he didn't show up. The last I heard from him was 6PM and he said he would be coming from Lexington, but it didn't happen. The next day he said he would be out on Friday, and that after standing me up twice there would be no further charge. He did arrive that time, obviously in a bad mood, and immediately told me that he had decided to charge me after all because I lived so far away! He set about working very quickly. When I asked him to show me how everything worked, as we had discussed, he pointed to the owner's manuals! In one room the TV and sound bar work great, but the new DVD player does not work. In the living room, the DVD player doesn't work, and neither does the sound bar. So the upshot is I have paid this guy and now I'm going to have to hire someone else to fix his work. After waiting many hours for this man and being stood up twice, he came into my home and treated me rudely, did a bad job, and charged me extra! I had to give myself several weeks to cool off before I could even write this review. I understand the problems of a small business, but it looks like Mike is trying to cover too much territory. To charge me extra because I live far away from him was ridiculous, since I am in his service area. He also seemed to think I was leaning on him to come quickly, although I explained to him I just wanted to know WHEN, but there was no rush.
Response from OnwallTVinstall.com
"I politely respond however in regards to the customer claiming I was upset when I arrived that is not necessarily true it may have been obvious by the look on my face that there was some concern but that was due to the previous conversation that me and her had my text where she threatened me legally and threaten me through Angie's List dispute process if I didn't come back to Mount her TV. Technically I had already completed what I was paid to do I had only told her that I would come back for free if I was already in her area. I was not upset I was just offended by the threat she did not have to take it that far and I did not feel like I was legally responsible for coming back to the point to where I deserve to be threatened. In regards to this install that I did in fact complete this customer has been truthful and respectful for about 50% of her claim I did complete the install at her TV was not working properly everything was connected properly she had to have her TV replaced I told her that if she could work with my schedule and if I could come back to her when I was already scheduled to be in her area that I would not charge her however on the two days that I had installation scheduled in her area I had previously notified her of my arrival time and after that the installations that were scheduled in her area rescheduled or cancelled so I gave her a call and let her know how we could handle it best she requested that I come out ASAP I notified her at the time that I would have to customize a schedule for her because I was not going to be in her area. When I arrived I checked the new TV and installed it properly make sure that everything was working and I explain to her how to operate the system at that time her previous TV install which would have been the second TV was still working just fine she did not have any problems with it and she did not claim to have any issues while I was there I obviously had to charge her to come back to remount a new TV because my office is in Northern Kentucky and she is in Dayton Ohio I only charged her $79 to come back and remount the TV. In regards to the claim that she has to pay someone else to repair issues with the install it all comes with a lifetime warranty and she has never requested any repairs or addressed any concern about any other issues when I left she seemed like a happy person"
Laura B.
Aug 2016
It was so easy to schedule- very quick return phone call to schedule appointment- and very efficient work...very nice guy did a great job!
Darleen P.
Jun 2016
unknown
Tracy S.
Jun 2016
unknown
Mark S.
Feb 2016
Nice guy and very patient with kids. Genuinely wanted to do the job right!
Ricardo L.
Jan 2016
unknown
Shannon L.
Jan 2016
Mike was very professional, efficient, and knowledgeable. I was pleased he called to check how the tvs were working a few days after installation. Our tvs look and operate great. We will use his services again.
Bill P.
Dec 2015
unknown
Nate, H.
Nov 2015
I contacted Mike to hang a tv on my fireplace wall. He seemed to be very courteous and indicated it would be a strait forward job with a flat rate charge. He informed me of when he would be in my area again and proposed a time to come out. This is where the trouble began. The day of the job I ended up calling him because it was pushing into my scheduled appointment time. I had a late afternoon/ evening appointment and I had not heard anything. Mike informed me that he was running behind but I was next in line. He also informed me that he did not know exactly when he would show up, but reiterated that he would be headed my way. Three hours later I attempted to call him again but only got his voicemail. I both left him a voice mail and sent him a text. It was after 8pm at this point and I had been waiting most of the evening. I wanted to know whether he was still coming. I got no response, so I attempted to call him again after 9. Again, I got his voicemail and left a message. It has now been 2 days since my scheduled appointment and I still have not heard anything. No phone calls, no texts, nothing.
I completely understand that things happen. Conflicts come up, emergencies happen, you name it. If MIke ran into a situation where he couldn't get to me the day of my appointment I would have understood. All he had to do was take the time to tell me. Heck, i would have understood had he bothered to contact me at any point in the past 2 days since. It's common courtesy and it only takes a minute to call or text. As it is he left me waiting all night, and has since not bothered to call me back. It's rude!
Looking through his other negative reviews it seems he has a habit of this. I'm sure to expect some level of comment from him stating that he can't make all of his customers happy, he learns from his mastakes, Yada yada. Clearly this is all bs as he still doesn't feel the need to keep his customers informed. If you want to schedule an appointment with the expectation that you may or may not have him show, and will likely get little to no communication, then Mike is the guy. If, however, you expect more from your service and want professional courtesies do yourself a favor and look elsewhere.
***Update*** 2 days later (11/29)
Following my initial post I received a call and text from Mike apologizing for missing his appointment. I didn't necessarily believe the reason he provided but decided to give him a chance to correct the situation. We agreed that he would come out to hang the tv the following day for a discounted rate.
His communication leading up to the appointment time improved significantly. He still ended up being almost an hour late, but provided text message updates along the way (greatly appreciated). Upon arrival he was professional and courteous. He assessed the job and took the time to walk through some options with me. I had bought a full range tv mount which, little did i know, had the potential to damage my brick fireplace wall. He indicated he would continue with the install if I wished, but wouldnt be able to warrant the work due to the risk. Instead he recommended a tilt mount that he had it him. The price he provided for the mount seemed high, but I appreciated that he took the time to explain the potential risk. In the end I considered it a wash with the discounted installation price, and opted to take his advise.
The installation went very smoothly, and the end product looked great. I am glad that I gave him another chance to come out.
I completely understand that things happen. Conflicts come up, emergencies happen, you name it. If MIke ran into a situation where he couldn't get to me the day of my appointment I would have understood. All he had to do was take the time to tell me. Heck, i would have understood had he bothered to contact me at any point in the past 2 days since. It's common courtesy and it only takes a minute to call or text. As it is he left me waiting all night, and has since not bothered to call me back. It's rude!
Looking through his other negative reviews it seems he has a habit of this. I'm sure to expect some level of comment from him stating that he can't make all of his customers happy, he learns from his mastakes, Yada yada. Clearly this is all bs as he still doesn't feel the need to keep his customers informed. If you want to schedule an appointment with the expectation that you may or may not have him show, and will likely get little to no communication, then Mike is the guy. If, however, you expect more from your service and want professional courtesies do yourself a favor and look elsewhere.
***Update*** 2 days later (11/29)
Following my initial post I received a call and text from Mike apologizing for missing his appointment. I didn't necessarily believe the reason he provided but decided to give him a chance to correct the situation. We agreed that he would come out to hang the tv the following day for a discounted rate.
His communication leading up to the appointment time improved significantly. He still ended up being almost an hour late, but provided text message updates along the way (greatly appreciated). Upon arrival he was professional and courteous. He assessed the job and took the time to walk through some options with me. I had bought a full range tv mount which, little did i know, had the potential to damage my brick fireplace wall. He indicated he would continue with the install if I wished, but wouldnt be able to warrant the work due to the risk. Instead he recommended a tilt mount that he had it him. The price he provided for the mount seemed high, but I appreciated that he took the time to explain the potential risk. In the end I considered it a wash with the discounted installation price, and opted to take his advise.
The installation went very smoothly, and the end product looked great. I am glad that I gave him another chance to come out.
Nancy T.
Nov 2015
unknown
Michelle K.
Oct 2015
Mike arrived on time and immediately got to work. It's easy to see that he does this daily, because it took him less than an hour to install my new TV which was still in the box. He provided the mount / bracket and 2 HDMI cables. He made the install look easy, but I'm so glad I hired Mike to do the job and not try to do it myself!
Lucy W.
Oct 2015
unknown
Licensing
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FAQ
OnwallTVinstall.com is currently rated 4.6 overall out of 5.
OnwallTVinstall.com accepts the following forms of payment: CreditCard
Yes, OnwallTVinstall.com offers free project estimates.
No, OnwallTVinstall.com does not offer eco-friendly accreditations.
No, OnwallTVinstall.com does not offer a senior discount.
No, OnwallTVinstall.com does not offer emergency services.
No, OnwallTVinstall.com does not offer warranties.