Get matched with top hardwood flooring pros in Saint Paul, IN

"Horrible experience. Botched job!! Day one after construction I asked someone to please come look at the job!! Steve blew me off until time to collect final payment. Then tried to tell me it was acceptable job. After two attempts to fix some of the issues. We felt defeated. Then Don Harr called , ask about how it went. He immediately came out to look, after looking the problem was reveled, First, the OSB board was installed wrong, which made everything not line up correctly. He also stated that he had recommended another installer to do our job, He admitting to the fact that Steve was too busy and changed what he had proposed for our job. At that point we threw our hand up ?? What were we to do tear it all off and start over ??? I was lead to believe that Steve was in charge, latter found out we should have called Don from day one. Don was the only truthful one if the bunch!! Even the Window and Gutter installer’s called Steve about the job after they saw the condition ."

"First, I want to say that the job I asked Mr. Sandless Indianapolis to do, was a terrible job. It's a 100 year old restoration with hardwood that had carpet glued down on top of it for many years. They did an amazing job. Stacey was very quick to get an accurate estimate and to get technicians out to the house and started within a week. Everyone I interacted with was courteous and very professional. I asked a number of questions, all of which were answered in a complete and timely fashion. I would gladly recommend to anyone who had hardwood refinishing needs. Thanks!"

"The whole experience was very smooth, efficient, friendly, and professional. Mary and Tammy were super helpful in helping me find the right pile and density of carpet for our great room, as their showroom has so many styles of carpet and flooring to choose from. Installers were extremely careful in moving furniture and efficient in removing the old carpet & pad, as well as installing the new. I was also appreciative at receiving the Home Show discount. This is the third time I have worked with Mary, and each time has been a perfect experience. Highly recommend!"

"They got us scheduled quickly and were always there early. Worked about 10 hours every day to get the job done. Mauricio, the owner kept in touch regularly to make sure things were going as we had hoped. They did an absolutely beautiful job. Would hire again!"

"Worst contractor I've ever worked with. Almost nothing was completed or done correctly. The windows are the only thing that we are completely happy with. Permits were not properly pulled, no inspections were ever passed, siding & stone veneer was improperly installed, room addition was never completed, patio & pergola were never even started. Job was estimated to take a couple of months; finally fired Mark Spencer of Legacy Windows and Doors after 1 year of being lied to. He stole our money. He is a crook."

"Cut up and stacked three downed trees from high line winds in back. Richard came on time, 9:00 a.m. and finished around 12:00-12:30. Cut them up and stacked the wood and cleaned up well. I would hire again."

"Communication is terrible! Brittany will ignore you and ingnore you time after time"

"I hired Paul Davis to lay laminate flooring in my kitchen and hallway. My ice maker coil leaked that lead to my kitchen walls, kitchen floors, hallway, and my small bathroom to get wet. This claim started in Nov of 2021. I got an estimate from Paul Davis from my insurance company. To pull the cabinets out in my kitchen to repair the wall, put the cabinets back in, redo the trim in the small bathroom, lay the flooring, etc... It was close to 5000. The only documents or paperwork given to me about the cost and work that needed done was the estimate. In it, documented my small bathroom being redone with trim, the washer and dryer area being redone with drywall, counters, trim, etc.... Originally, we thought my kitchen cabinets had to be pulled out to repair a wall that got wet, but just taking off the counter, we found out, there was no wall, (there's no wall, to be fixed with no cabinets pulled out and back again to be charged).... More then half of the work did not get done. I received, finally, a bill after a month and half. It was NOT an itemized bill like I asked! It just has what is due which is around 4600. Ok. I asked for an itemized bill because after dealing with them for a few months, I knew, they would overcharge. If an itemized bill can not be issued, clearly there's charges on it that should not be charged. This was one of the most stressful and terrible experiences of my life. The first time that someone came out to do work, was a man and a woman. She said that she was still training. All they did was take off my kitchen counter to try to look at the kitchen wall to see if it was damaged. It turns out, a previous owner had that part of the wall removed. It must of flooded and got wet at a different time. There was just a small piece of the wall from under the sink that had mold that I pointed out. I said I would paint it with mold primmer. The guy said he was leaving to get mold primmer spray paint. I did not think spray paint was a good idea, the spot was small and could be reached with a paint brush. He got primer and missed the spot and got paint on the inside of my cabinets. Then he put the counter back on not even flush against the wall and my paint chipped and cracked around the counter. The only part of the wall that needed repaired was a small area behind my fridge. He really replaced a small amount of drywall then mudded it, then told me to sand it and paint it and left. These people did a terrible job. The girl was new. These were not highly trained and skilled employees and the job was small and done horrible. This charge should not be crazy high. I have pics. Then the paint and floor guy was suppose to come out and never showed up. Finally, the painter was calling me at work, like three times saying he's on his way to paint! Nobody scheduled this appointment. I had to leave work! Then I asked before the work even got started if I could pick up the paint color and flooring. Yea that's a joke. I had to pick a color on the phone! So I just said like an off white!!!! Who picks a color on the phone! He didn't fix the counter and painted an area that looks like he put concrete on the wall because it was so thick. He missed a part of the wall. I ended up repainting most and painted all my trim, door, window, etc.... He didn't even prep the walls. He even said yea, I'm suppose to wait between coats and do so many, but.....I got to get it all done in a day. Oh ok super. The floor people didn't show again. Then, they would just pop up whenever. It took days for 3 people to do that..... All they did was smoke cigarettes and fight. They were not highly trained or ever even laid that material either. They had to remove my old tiles and concrete the floor. Of course they waited to do under the dryer and washer last. It was wet and they had to finish that day and just laid that on wet ground and didn't concrete under that. Then when they removed my trim, they tore my wall! They didn't do all the door transitions which oh I'm sure I got charged for them! They even had a door transition ordered and it wasn't even for my house and I am pretty sure I payed for that! When they got down they would wait in my house laying on the floor for a ride even sleeping! They took the Menards rebate when I payed for the supplies! After he charged me even more for my flooring when they took a sample and did an estimate then charged me like double! I even broke up and trashed my laminate flooring. They even put trash in my outside garbage can but charged me to get rid of materials! My tiles cracked because it took them so long to start working. I work third shift, I would have to rush home then not sleep and this was for weeks. At one point, I got a call, they were dropping off my flooring so I had to get home!!!! Or I guess it would be left outside! I had to guess what, leave work again!I was even scared to sleep because I could get robbed because one dude woke me when I slept once asking me about my collection in a different room!! Finally I said don't do the trim, you have messed up everything! Then they wanted to use my old baseboards but charge me ? He then told me to pick between baseboards or trim. I said no so he said he won't put trim just new baseboards and he will be so kind to take half the cost and I just need to pay 100 more!!!! I went and brought trim and new baseboards and it was a total of 150! Including more wall covering to try to cover my torn wall! Then he had me sign some paper and not sleeping for days, I was worn out. I just signed because I couldn't fight. Then I realized after he left, that probably was retyped and not the original estimate and he just had me sign that to force me to pay him in a contract and was rewrote to not include everything because he left with it and I didn't get a copy! That guy was manipulating and trying to charge a single mother with no child support a fortune because he was playing mind games lying. He would keep changing the price on everything. I could write so so so much more, I paid my bill knowing I just got screwed. This is a horrible company. I do not recommended them. In order to fix all their mistakes in just the hallway, I had to remove my wallpaper, fix the walls, and paint the walls! Then since my counter was not flush against my kitchen wall and there was not caulk or anything to stop water from trickling down the wall behind my sink, it smells like mold under my sink when you open the cabinets, exactly what I told the company would happen!!!!! This company even showed up at my mom's house asking about a fire she just had asking for work! I was sitting right there like really! Don't hire them!!!! I have to hire someone to fix my counter! I want to sue them!"