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4.333 Reviews
Showing 1-25 of 33 reviews
Jason G.
11/2024
flooring contractor
 + -1 moreI had a quote within 2 days. My card was declined by by bank and I had to approve the amount, that was thee only delay I had and it was my fault. I had to make a few adjustments to my order, and I was requoted at least by next day. Shipping confirmation came after the weekend, and I had trim pieces actually arrive before I received my shipping confirmation. Shipping actual flooring to me was curbside, I would have paid a bit more for the company to place in my driveway if given the option. Everything was palletized securely, and everything arrived without defects. Pricing came in better than expected, and better than quotes I received from other companies. Great experience, I will definitely be a returning customer.
Description of Work: N/A, this was a sale for material only
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Yes, I recommend this pro
Darlene O.
07/2022
flooring contractor
 + -1 moreCommunication is terrible! Brittany will ignore you and ingnore you time after time
Description of Work: Flooring order
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$2,200
Dmitry V.
12/2021
flooring contractor
 + -1 moreThey lied to me for 2 weeks about product availability and "shipping date", then they tried to sell me a "similar product". Then it took them 2 weeks and multiple calls and emails to issue a refund. A different person answers the phone every time, meaning they don't have a staff and use a receptionist service. Lots of fake positive reviews online. I'd stay away.
Description of Work: Floor sale
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Shari C.
06/2017
flooring contractor
 + -1 moreFirst order was delayed but I did not get notified of the delay timely. Second order was a very smooth transaction. The savings on the purchase made up for the less than stellar experience on the first order. I would try them again if I had the need.
Description of Work: Ordered wall base online, did not have enough so I had to order a second roll.
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Yes, I recommend this pro
Kathleen O.
01/2017
hardwood floor
 + -1 moreSample was perfect. Inspected delivery and it looked fine, too. It wasn't until after the flooring was installed by a local installer that we realized every board was slightly cupped. You can only see it when the light comes across the flooring, but we put a straight edge on it, and sure enough, slight cupping. Fortunately, this is solid wood and when it eventually gets sanded down for re-finishing years from now, it'll be smooth. But if I'd known the boards were cupped, I would have passed. Probably why they were such a good deal.
Description of Work: Ordered pre-finished solid oak flooring from them.
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$6,000
Kathleen O.
09/2016
flooring contractor, hardwood floor
 + 0 moreBeautiful product, good prices. Only issue was a delay in shipping of several weeks due to inventory. This delay caused issues with scheduling on a whole-house renovation and it would have been quite useful to know about upfront, rather than having to call them repeatedly for updates. When the flooring finally arrived, weeks late, it was beautiful and in very good shape. I would use them again, but I would order much earlier than needed to allow for any delays.
Description of Work: Bought pre-finished hardwood flooring from them.
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Yes, I recommend this pro
$5
Shari C.
08/2016
flooring contractor
 + -1 moreOrdered twice from floors.com as we weren't sure we would have enough. The first order was received within the expected timeframe, but the second was delayed several days. We did, however, receive an email resetting expectations, so I am still giving them a high score.
Description of Work: Ordered vinyl wall base for a DIY basement project
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Yes, I recommend this pro
Scott P.
04/2016
flooring contractor, hardwood floor
 + 0 moreunknown
Description of Work: flooring was suppose to be delivered on 4/25, and no flooring was delivered. tried calling the company and they passed the buck to UPS. Call UPS and they said no one called them to set up a time for delivery. Tried calling the company back and all you get is a recording asking to call back during business hours (this is at 5:45pm). Terrible service
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Heath H.
04/2016
flooring contractor
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Barb H.
04/2016
flooring contractor
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Wendy K.
04/2016
ceramic tile
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
russell M.
04/2016
flooring contractor
 + -1 moreunknown
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Yes, I recommend this pro
Darrell D.
04/2016
ceramic tile, flooring contractor
 + 0 moreunknown
Description of Work: I purchased 100 square feet Congoleum Luxury tiles. Good price and free shipping. Local guy did the install.
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Yes, I recommend this pro
Heather M.
04/2016
flooring contractor
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
elizabeth R.
04/2016
ceramic tile
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Susan R.
04/2016
flooring contractor
 + -1 moreWe got exactly the product that we wanted and the price was very good. The problem was that the original shipment was botched. They placed the adhesive on top of the pallet of tiles and the bucket of adhesive got squashed during shipping. When we got the tiles there was adhesive all over them, and trying to clean up the mess was a big problem. Aside from that, they rectified it, and going forward everything went well. They were very careful in the following shipment. They made sure everything was packaged well and the adhesive wasn't bundled with the tile. They botched it initially, but they did respond quickly to it. It was a standard product.
Description of Work: They provided with material. They sent out the tiles for the flooring.
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Yes, I recommend this pro
Phong N.
04/2016
flooring contractor
 + -1 moreThey were really good with customer service, but they didn't have the product in stock, so it took longer than estimated to get the material in. It took 2 weeks. I would probably not use them again. The prices were good, its just that they didn't have the product, I am not sure if it was just that product, but they didn't say that when I ordered it.
Description of Work: They sold me material.
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William W.
04/2016
flooring contractor
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Ellen L.
04/2016
flooring contractor
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
ANDREA K.
04/2016
flooring contractor
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Kathy K.
04/2016
flooring contractor
 + -1 moreunknown
Description of Work: Flooring glue purchased via internet. Fine print on the product label indicated that it was unsuitable for the flooring we had chosen; the company would not allow a return of the unopened product.
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Yes, I recommend this pro
$65
David & Elois S.
04/2016
flooring contractor
 + -1 moreunknown
Description of Work: Great communication for delivery. Prompt replies from sales and customer service. Good pricing on products
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Yes, I recommend this pro
$6,000
Benjamin H.
04/2016
flooring contractor
 + -1 moreunknown
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Yes, I recommend this pro
Patrick K.
10/2012
flooring contractor
 + -1 moreI ordered 20 pieces of marble tile from this company. They were unable to deliver the tile by the date that I needed it because the tile was on back order. They canceled my order as I requested and refunded my payment.
Description of Work: Purchase of marble tile over the phone.
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$179.4
Response from Efloors.com
Linda C.
08/2012
flooring contractor
 + -1 moreIt went very well. I did not receive one of my pieces but it may have been the freight company that lost it.
Description of Work: We purchased one room worth of sub flooring from them.
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Yes, I recommend this pro
$1,000
- 1(current)
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Contact information
1000 Brook Forest Ave, Shorewood, IL 60404
http://www.efloors.comService hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
Efloors.com is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Efloors.com accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Efloors.com does not offer free project estimates.
No, Efloors.com does not offer eco-friendly accreditations.
No, Efloors.com does not offer a senior discount.
No, Efloors.com does not offer emergency services.
No, Efloors.com does not offer warranties.
Efloors.com offers the following services: Welcome to Efloors.com, one of the largest online flooring retailers. We work hard to bring you great values; offering discount prices on laminate, hardwood, area rugs, bamboo, cork, luxury vinyl, ceramic tile, porcelain tile, natural stone and carpet tile from the brands you know and trust. Give us a call. You will find what you may have thought to be an impossible combination when purchasing flooring online: name brand flooring, unbeatable prices and expert advice.
Contact information
1000 Brook Forest Ave, Shorewood, IL 60404
http://www.efloors.comService hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 5:00 PM