Broad Ripple Service Experts

4.6

(2366) Verified Reviews

Founded 1966 • With Angi since April 1996

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Business Highlights

24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
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Licensing

Licensed
  • Trade License Number
  • CP10300002
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

8227 Northwest Blvd Ste 300

Indianapolis, IN 46278

New HVAC System

New HVAC System

HVAC Companies
Orderly installation—When the hook-up process requires us to come inside your residence, we’ll wear shoe booties to shield your carpet from mud. We’ll also arrange drop cloths surrounding the installation area to keep your floors shielded from debris during the process. High-quality service—Our specialists are NATE-certified. This shows they’ve gone through in-depth schooling to earn the most desirable technical certification in the business. Attention to the little things—We’ll complete an installation worksheet throughout the process to double-check each individual little thing is handled. We’ll also make sure everything is cooling appropriately and is up to local guidelines before we leave. Once installation is completed, we’ll make sure you comprehend how to operate your new thermostat and AC. Constant communication—We’ll tell you how the process is progressing and when you can anticipate us to be wrapped up.

Description

In the heat of summer or cold of winter – especially in Indianapolis – AC and Furnace repairs are probably the last thing you want to be thinking about. But that won’t stop it from happening. But it’s your lucky day… Broad Ripple Heating Service Experts Heating & Air Conditioning is dedicated to performing expert quality AC and Furnace repair, maintenance and installation throughout Indianapolis. The last thing we want is for you to be stuck in an uncomfortable home during the hottest days of summer or coldest days of winter. Regardless of the time of day, our experts will have you basking in the comfort of your repaired AC or Furnace in no time. We’re so sure of our workmanship that we guarantee it in writing for one full year. Our 100% Satisfaction Guarantee firmly documents our commitment to upholding the highest level of HVAC service in in the industry. In fact, Broad Ripple Heating Service Experts repairs, sells and installs more air conditioners and furnaces than any other HVAC company in all of North America. More people trust us with their home comfort, so you know your home will be back to normal quickly. 35 employees. No subs. Charges flat rate. No travel charges. Charges a diagnostic fee. Ask about Angie's List discount. Award winning. Additional DBAs - Service Experts LLC, Broad Ripple Heating & Air Conditioning, Broad Ripple Heating Service Experts LLC, Service Experts of Indiana LLC, Service Experts of Indianapolis, Sylvester's Service Experts, Village Plumbing Service Experts. Additional phones - (317) 253-8300, (813) 645-6220, (888) 432-8266, (317) 781-2580. Additional websites - www.broadrippleheating.com, www.serviceexperts.com, www.villageplumbingweb.com, www.serviceexpertsofindy.com, www.sylvesters-serviceexperts.com, customercare@serviceexperts.com. Additional contact name - General Manager, Faizzy Saghir. Locally Operated....

Verified Reviews

4.6

(2366) Verified Reviews

Ratings Distribution

5

1901

4

192

3

79

2

87

1

107

Rating Details

Price

4.5

Professionalism

4.7

Punctuality

4.8

Quality

4.7

Resposiveness

4.8
Read reviews by category
HVAC Companies (1678)plumbers (513)water heaters (110)drain cleaning (69)air duct cleaning (66)well & water pump repair (28)gas leak repair (14)appliance repair (13)sewer cleaning (9)electrician (8)dryer vent cleaning (2)septic tank service (1)
Showing 1-10 of 2366 reviews
1.0

12/18/2020

I hired Broad Ripple Service Experts (BRSE) to insulate my attic which they did just fine. The service advisor told me during the initial meeting that I qualify for a rebate from my local power company (IPL) for insulating my attic. He told me that BRSE will need to file the paperwork with IPL. After the insulation was complete (and pictures were taken by the contractors to prove that the work was...

DESCRIPTION OF WORK
Attic Insulation

CATEGORY appliance repair,insulation

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/11/2020

1.0

08/03/2020

Tried to charge for part that was working fine and replaced because tech didn't know what he was doing. Then tried to charge for two parts, when only one was bad. Used another vendor to finish job.

DESCRIPTION OF WORK
Furnace repair

CATEGORY heating & air conditioning/hvac,air duct cleaning

WORK COMPLETED ON 01/25/2019

5.0

04/11/2020

Bryce Keith and tech Winston worked hard until 9:00 pm to find and fix the leak in the heat pump. They were professional, reliable, and honest. I hired them anytime. Thank you Broad Ripple A/C for sending them.

DESCRIPTION OF WORK
Repair mini split Heat pump

CATEGORY heating & air conditioning/hvac

COST $177

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/10/2020

5.0

03/01/2020

Great. Work was professionally done.

DESCRIPTION OF WORK
Replace toilet

CATEGORY heating & air conditioning/hvac,plumbing

COST $650

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/04/2020

5.0

01/17/2020

Three experts did their best trying to repair my old furnace but had finally to give up and tell me it needed to be replaced The sale person Bryce was very good at explaining my options and gave me discounts and freebies included in the new furnace price I am impressed by their professionalism and I will certainly recommend them

DESCRIPTION OF WORK
Furnace maintenance and replacement

CATEGORY heating & air conditioning/hvac

COST $4,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/17/2020

1.0

08/22/2019

Although I also have concerns about time and pricing as well as this major complaint, the problem I am reporting here was major damage to my heating system done by the repair tech or his trainee from which they walked away and left me with a broken furnace and thermostat that worked fine even while they first worked on the AC issue. The repair person, Chris was training a new tech durning my repai...

DESCRIPTION OF WORK
air conditioner repair

CATEGORY heating & air conditioning/hvac

COST $750

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/20/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], we regret that you have concerns and would like to gather more information Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
5.0

07/13/2019

The people who came to assess the situation were extremely polite and professional. And the end of the day, the prices were just significantly higher than other quotes we received. They had a lot of great options and pricing packages, just not within the range of what we had expected and found somewhere else. Paid $100 for service call only.

DESCRIPTION OF WORK
AC replacement

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/28/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], we appreciate your business and thank you for this great review!
1.0

06/08/2019

I have a serious complaint against Broad Ripple Heating, Air conditioning and Plumbing (A service experts company). I purchased air handler and heat pump from this company on 2/10/2010 with a 10 years parts and labor warrantee. On 5/18/2019 I told their technician that the heat pump was not working, no cold air was coming out. Since that time they have been giving different stories. First, the tec...

DESCRIPTION OF WORK
Heating and AC

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/10/2010

5.0

03/06/2019

Steve was efficient and professional. Had an eye for detail and got the gray water and old yucky, drippy parts out of the house without a problem. Also helped me with question I had on my kitchen faucet. Felt like he really wanted me to be a happy customer, and I am.

DESCRIPTION OF WORK
rebuild of Kohler faucet from mid 90's

CATEGORY plumbing

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/06/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], we are thrilled to hear that Steve demonstrated top notch service!
5.0

01/28/2019

Broad Ripple Heating Service Experts was OUTSTANDING from beginning to end!. I Love,Love, Love my new Lennox HVAC system. I also Love the service and quality installation that BRHSE provided. My new Lennox is the quietest gas furnace and A/C system I have ever lived with! I called on Jan 9 to request service since my furnace stopped working at 3:00 A.M. and temps were falling. Repairman Cory showe...

DESCRIPTION OF WORK
New Lennox HVAC system to replace 15-year-old York system that died.

CATEGORY heating & air conditioning/hvac

COST $11,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/10/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], thank you for taking a moment to share this wonderful review!

Services Offered

Furnace, Air Conditioner, & Heat Pump Sales, Repair, & Installation, Air Duct Cleaning, Geothermal & Indoor Air Quality Products

Services Not Offered

Heavy Industrial

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
No