Get matched with top drain pipe installers in Elizabethtown, IN

"They didn’t do anything that I asked of them and they suckered me into some membership. Very disappointed"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

"They wanted $420 for a one-hour drain clean out. And that was with a $75 "coupon". Ha! I told them to get lost. With one phone call to another plumber and I found same thing for $150. Roto-Rooter must be a group of lawyers who do plumbing in their free time."

"Every time it rains, I am reminded of how thankful I am that I decided to have my basement waterproofed. My home was built in 1924. So, it is a fixer-upper for sure. Anytime it rained (a hard torrential rain), my basement would flood. I would have to pump out 2 to 2 1/2 inches of water. I originally had a door-to-door salesperson from EverDry who came to offer free inspections to everyone in the neighborhood. The price that I was quoted was very reasonable. The entire process took about 4 days, I believe. All of the workers were very polite and cleaned up any mess after the work was done. A sump pump (which required a new electrical outlet) was added, along with something called an EZ Breathe system (for my basement) was also added. I was very pleased with the work that was done. Now, every time it has rained, I am thankful that I spent the necessary money needed to upgrade and future-proof my home. Thank you so much, Everdry! H Whitney"

"This company repaired all wall cracks in my basement and installed a drain system on all walls of my basement. This company showed up when they were suppose to and completed the work on my basement in a timely matter. I had to contact this company to come back out after the work was done but come to find out, the problem we experienced was not due to any of the work this company had previously done however they still repaired the problem without charging us anymore money. Would definitely recommend this company to others."

"Everything went well with our egress windown install. Would use again."

"5 fails in one job, didn't even listen on what the problem was. Then raised the wrong floor, probably damaged the house. [*** Link removed ***]"

"They did a great job."

"Company came out promptly for the estimate and provided very reasonable quote for a sewer drain pipe replacement. Job was completed promptly and on time and to our full satisfaction. Would definitely hire them again for future work."