
Empire Today
About us
Empire Today®, Makes Beautiful New Floors Easy. Call 877-733-9131for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-733-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-733-9131 to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.
Business highlights
Services we offer
Hardwood, Laminate, Update Services Offered to: Empire Today offers quality, Vinyl, get professional room measurements and an all-inclusive price estimate. Plus, name brand Carpet, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 800 588-2300. Shop from the comfort of your home, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
55% | ||
12% | ||
8% | ||
7% | ||
18% |
Filter reviews by service
"Dear customer, we understand your frustration and sincerely apologize for your experience. We've located your order and will be in touch with you soon."
"Dear customer, we're sorry to hear that your floors are not meeting your expectations. We've located your order, and we'll be in touch with you shortly, thank you."
I would never use them again. They came and gave me this big -- "oh, we've got this flooring you can't go wrong. it won't tear it town wont do anything." I have had to have them come back and it fix it. It didn't work and I have to have my flooring replaced and I just had my flooring put down two years ago. It's horrible. I will go to another company to get my kitchen flooring put back down. I will not use Empire again. I was very disappointed in Empire.If anyone recommends Empire I would want to know why. I mean, the guys who came to do the wood floor were very, very nice. They got the wood floor put down, but they said something about they didn't work with the guys who put the kitchen floor down and caused these bubbles. The guy who sold us the kitchen floor, he was like, "oh, none of our flooring tears -- you can drop anything on it" -- yeah, as soon as I dropped something on it I had a big hole in my floor. I am, like, really. The installers were okay, but the installers did not match because I have tile in the kitchen and then in my family room I have wood floor. Apparently they didn't work together and they ended up making my kitchen bulk up in a big bubble and they had to try to come back and try to fix it. It was a mess. I was, like, really,-- and then they didn't fix it right and I was, like, you know I'm just going to have new floor put down, so I would not use Empire again. People say, "oh, they are the best." I was, like, nope, nope, nope. They are overpriced. They wanted to charge us $200 for each step to put wood floor on my steps. I was, like, you've got to be kidding. I have 14 steps. I think I could find somebody to do that cheaper. I thought the pricing was not as well as I thought it would be. I would like people to know not to use them.
"Dear Customer, We understand your frustration, and we'll be in contact with you soon to address your concerns. Thank you."
"We're thrilled to hear that you experience was a success. Thanks for sharing!"
"Thank you for your review. We are happy to hear that your experience was a positive one. Thank you for sharing!"
"Dear Customer, We regret to hear about your experience. We will be in contact with you soon to address your concerns. Thank you."
"Dear Customer, We sincerely regret to hear about your dissatisfaction regarding your installation. Your concerns are important to us, and we'll be following up with you soon to address your concerns and start working towards a resolution. Thank you."
It wasn't very good. They did great work and the price was great, but we had a little bit of an issue with material. The color of the hardwood they laid did not match what was quoted so we went back and forth quite a bit about what we were going to do. They ended up compensating me for the different color, but it did not match. Now I have two different color woods in my house so it is not as bad as I thought it would be, but it was a long process. It took about a month to finally negotiate on what we were going to do from there.
Licensing
State Contractor License Requirements
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