Indiana Foundation Service

Job well done

We had a leaning retaining wall by our walkout basement. We were very concerned that it might fall over and was no longer stable. I called Indiana Foundation Service and got a representative out the next week. He went over the issue and the solution thoroughly with me. We signed the contract and a month later we had some awesome workers come out to our house. Charles, Brandon, and Kyle worked 2 days to dig, brace, and make sure our wall was level/plum. I cannot recommend this company and this crew enough! We were completely satisfied with the outcome and the whole process. If you have any foundation or structural issues, do yourself a favor and call Indiana Foundation Service.

Am so pleased at how this project turned out and how well the structural crew worked. Devon J did such a great job (as did Woody and Gus). All were so patient with us, answering all our questions and explaining what they were doing. It was really fascinating watching the whole process and we are so please with the results, And so thankful they were able to fix the problem! Thanks much to the whole crew!

Am so pleased at how this project turned out and how well the structural crew worked. Devon J did such a great job (as did Woody and Gus). All were so patient with us, answering all our questions and explaining what they were doing. It was really fascinating watching the whole process and we are so please with the results, And so thankful they were able to fix the problem! Thanks much to the whole crew!

Had an $8k drain installed in our basement. Within a week it was failing and water was still penetrating their system. Was told by install team that it was due to concrete not being cured. Had drywall reinstalled out of pocket. Now 90 days later the system is continuing to fail. They do not want to cover the expense to replace drywall in order to correct the failed install. If a system has failed twice within 90 days, it is an issue with the install. The customer should not have to pay for them to fix their mistake.

Eric and Steve were both punctual and courteous. Their work was thorough and completed in a reasonable amount of time.

Solid professional advice and service.

BEWARE! I had Indiana Foundation come out to inspect my crawl. They told me that I had no drainage tile around the perimeter of my crawl, water in the blocks, very high humidity and that the tile coming into my EXISTING sump pit was dry and just ran to the middle of my crawl and the builder hoped the water would collect and run into the sump pit from there. He quoted tile work and a new triple sump pit for $12,500. He also quoted a dehumidifier and encapsulation for $15,000. I agreed to the tile work and new sump pit but asked if they would add the dehumidifier. I was told they would NOT add a dehumidifier without encapsulation. They scheduled the work, and the guys who showed up to do the work were great. On time, friendly, and got right to work. After about an hour they knocked on the door and said they dug down a long section along the inside of the wall and that I DID have tile, it was installed correctly, and working. They suggested going ahead and putting in a new pit and connecting the old tile to it and that they would remove the cost of the tile. Another knock at the door and they told me they were supposed to ask if I wanted to add a dehumidifier. I told them I did not want to do the encapsulation so no. They said I did not have to do the encapsulation. They would add it without it??? I told them what their inspector said, they called their boss and said he said it was okay. We had a new wood floor put in our house and humidity was a concern, so I said go ahead. After the fact I began to feel like I was maybe sold a bill of goods. Like they were looking for any way to get the price of the job back up. I had tile, and I had a working sump pit but was told it was all defunct. I think now after talking to some other companies that maybe I did not need any of it at all (except the dehumidifier). I also thought it was also suspicious that I did not receive a call after the job was finished or even a request for a review. Get a second opinion from this company.

Quick to respond, schedule work, and complete.

None

10k and the crawl space was not leveled out in anyway therefore water just pools up. There was no barrier laid prior to the encapsulation. Old sump pit was left with a big hole cut in the encapsulation for no reason. The new pump is now out again and has 4 to 5 inches of water in the crawlspace. The kid that came out twice now is nice and apologetic. The no show is old. But the company obviously gives lots of lip service and not many answers. Terrible workmanship and shaky service for 10k. Watching their videos and see pictures is obviously not at all what was done for me. I never thought to make sure I did not get taken. That was my mistake.

They were supposed to waterproof my parents basement. The day they came and did the work the foreman was in so much pain he could not even stand up. they did nothing to waterproof the basement and only installed a pump in the wrong place. since then it has been a nightmare. big holes in the front of the house. they did finally at least put the pump in the furnace room. the drain outside is not properly installed. They NEVER did the waterproofing and charged over 5,500 to poorly install the pump, It will be draining in a neighbors yard (which is illegal ) and leave holes siding on the front of the house. It has been a huge run-around full of lies and stalling. DO NOT HIRE THIS COMPANY

Connor Avera who inspected the situation was very thorough explaining what would be done. The three men (Brandon A., Tim M., and Joshua S. ) were very polite and knowledgeable. Brandon called both days to tell me when they would arrive and they were always on time. They cleaned everything up after the completion. Brandon went thru and explained everything that was done. I highly recommend this company.

They were able to correct the concrete settlement eliminating trip points and areas where water was standing. This was an excellent alternative to replacing the concrete segments where the problem existed.

Very prompt. They Let us know everything they were doing.

WE ARE VERY DISAPPOINTED AND WOULD NOT RECOMMEND THIS COMPANY. I chose them because of their great reviews and that was not our experience. Our initial problem of buckling floors was not fixed. The inspector, Josh, told us that he would be there for us every step of the way. We never saw him again. We called him once and he did respond and said he would probably be at our house on the second day of our work. He also told us to be present as we needed to give input on the foundation being raised. That did not happen. The first day of the work went smoothly and everything was explained to us. On the second day, the 2 workers showed up 1 1/2 hours after they said without their needed equipment. One worker left for three hours while one started working. When they were finished, I showed the worker that the initial problem had not been fixed. He said he did not know what the problem was. Then said our subfloors needed to be replaced. They do that but it would be another approximately $5,000. I called the company and complained. I spoke to a representative, Jacie, the next day. She said she understood and would talk to her managers. We are a week past when she said she would call us back. We have heard nothing, We cannot open or close our hallway doors correctly. Everyone who comes through our house is astounded at the money we paid to not have a problem fixed. I would not recommend this company - their communication and follow-through are poor.

Worked fast and efficiently. Kyle Martin and Jeffrey Sutton made sure everything went great and smooth. Will use them if I need anything else done

The entire process was informative, thorough and completed on time and in budget. Highly recommended.

Steven & Dillion weâ re very professional, on time, hard working, and answered all questions. I had massive flooding in my basement and they installed a gutter system with sump pump. I am now stress free and have made a great investment for my home. Hunter was the first contact I had at Indiana Foundation, he came out and gave me an estimate and helped set up installation and financing. This is a company I believe in and they work hard and deliver great product and services. Communications with this company was easy also. Before starting the project, one of the foremanâ s/supervisors named Josh came out and answered-all my follow up questions. He was awesome too! Other than having to wait 3 weeks before installation, which I understood, because they were busy. I would actually work for this company because they have all the quality, integrity, and hard workers to complete any job. Experience & integrity matter!!!! Praise the Lord!

Steven & Dillion weâ re very professional, on time, hard working, and answered all questions. I had massive flooding in my basement and they installed a gutter system with sump pump. I am now stress free and have made a great investment for my home. Hunter was the first contact I had at Indiana Foundation, he came out and gave me an estimate and helped set up installation and financing. This is a company I believe in and they work hard and deliver great product and services. Communications with this company was easy also. Before starting the project, one of the foremanâ s/supervisors named Josh came out and answered-all my follow up questions. He was awesome too! Other than having to wait 3 weeks before installation, which I understood, because they were busy. I would actually work for this company because they have all the quality, integrity, and hard workers to complete any job. Experience & integrity matter!!!! Praise the Lord!

Professional, helpful and friendly.

I love that the work they did today has a lifetime guarantee even if I sell my house they still cover it and they guys were easy on my eyes

Kasey was very polite, listened and answered my questions. Explained things very well

Steven T, Charles, A and Allen were professional and courteous. I would recommend them and Indiana Foundation anytime. I was surprise at the time that they finished. They were courteous and called before they arrived Eddie & Barbara Bass

Steven T, Charles, A and Allen were professional and courteous. I would recommend them and Indiana Foundation anytime. I was surprise at the time that they finished. They were courteous and called before they arrived Eddie & Barbara Bass