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Carpets Plus Colortile
Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,
About us
Carpets Plus Colortile Bloomington, Indiana has been locally owned and operated for over 20 years. Our strong dedication to the community has been the back bone of the business. Combined, we have over 150 years of flooring experience. Our installers are professional, friendly, and timely. We strive for customer satisfaction both in the showroom and in the home. This dedication to excellence all began with a mission; Our goal is to exceed our customers' expectations in quality, service and value, while continually increasing our knowledge in both products and installation expertise. Our core values are honesty, integrity, and hard work. Over time, we have developed strong vendor relationships that allow us to have a large selection of products that are cutting edge. Our sincere hope is that we have the value and selections that customers desire. As a result our showroom is ever changing to keep up with design trends. Addition Address: 901 S College Mall Rd Bloomington Indiana, 47401
Business highlights
29 years of experience
Services we offer
Backsplashes, Carpet, Cork, Fireplaces, Hardwood, Laminate and other flooring options., Sales & Installation of Flooring Products, This includes Bathroom Showers, Tile, Vinyl
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.775 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 12% | ||
| 0% | ||
| 1% | ||
| 3% |
Showing 1-25 of 75 reviews
Kevin H.
Nov 2017
Very well. Randy and Marty were great to work with. Marty did an excellent job tearing up existing laminate flooring and cutting new tile to compensate for uneven walls. Would recommend these two !
Kathleen D.
Jul 2017
Work was done quickly and clean-up was done well. We are pleased with the result.
Janet H.
May 2017
I am very dissatisfied with this company! Carpets Plus Colortile were contracted out by Harris Services to restore my floors in my half bathroom, laundry room, and pantry after a small pipe broke in the bathroom the guy they sent was by himself he finished the pantry, and the laundry room and he was working on my half bathroom when he did not realize there was nothing holding up the sink; he leaned on it and the whole sink came out of the wall onto the floor the big pipe behind the sink completely broke off. There was water gushing out of the wall damaging six rooms and the garage closet. After he started, I add to leave to go to the doctor I was not gone long when I came back the garage door was cracked open with blood on it and I could hear the guy yelling for help. I went in and found the guy trying to stop the water that was gushing out hitting the wall and going down the furnace vent he told to me call someone immediately to come to shut the water off so I did but the water damage was very extensive to my house I do not know if they took responsibility for the damages; they did not send anyone from their company to assess the damage. Harris Services took a ton of pictures and fix most of the damages. Carpets Plus Colortile should have come out to assess the damage to my house too since they caused the damage. They did send another guy out to tear out the second water damaged floors and he replaced them they are okay but the carpeting in two rooms that got soaked they were not cleaned by Harris Services nor Carpets Plus Colortile so my carpets smelled awful for a very long time I could not go into my family room nor the game room in the basement for a very long time because I have breathing problems I have asthma so you can understand why I am very dissatisfied with Carpets Plus Colortile!!!!!!! I found out the carpets are not salvageable they have possible mold on the carpet pad that is still causing a smell, rust stains, and discolorations even after I had them cleaned. I have a right to very dissatisfied with this company!
Orbito P.
Apr 2017
good quality install.
CAROL R.
Apr 2017
Purchasing the tiles went well, and the contractor was excellent.
Response from Carpets Plus Colortile
"Thanks [Member Name Removed], We are glad to hear from another satisfied customer, please let us know of any other projects that we can assist you in. Thanks again we greatly appreciate it."
Mark S.
Nov 2016
Very well, they arrived at the appointed time and completed the work quickly and professionally. The first time I purchased from them, I did the installation. I caught a sale and received a substantial discount. But the next day, they phoned to say that they had decided to use the same flooring in their sales display, and that they would reduce the price to match their dealer cost. I don't know of any other place that gives discounts after the sale. When I installed the engineered flooring, the pieces were not locking together properly when I followed the manufacturers instructions. I phoned to ask for help, and they gave me the mobile number so I could talk to one of their installers. After a brief conversation, I was able to complete the project successfully. I have dealt with them on three projects, and they treated me very well each time.
Chester S.
Jul 2016
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Ingrid F.
Jul 2016
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France K.
May 2016
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Daniel L.
May 2016
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Steve S.
May 2016
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Kathy A.
Apr 2016
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Tiiu R.
Apr 2016
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DAN P.
Mar 2016
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Randi R.
Jan 2016
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Response from Carpets Plus Colortile
"[Member Name Removed], I apologize for any area where our Color Tile might have failed you in the past. However, our company opened in August of 1994. We are not a chain store but a small mom and pop shopped that is family owned and operated. Carpets Plus Color Tile originally started as Hoosier Floor Covering in 1994 and transitioned into Carpets Plus Color Tile in 2001. In 1993 Color Tile was a store in Bloomington, Indiana and is not related to our business. It is potentially possible that store is responsible for the failure in service and not us. I'm sorry for your previous bad experience with Color Tile brand but Hoosier Flooring DBA Carpets Plus Color Tile would be extremely happy to have the opportunity to service you in the future."
Billie S.
Jan 2016
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Linda F.
Jan 2016
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James M.
Jan 2016
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Raymond M.
Jan 2016
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Daniel L.
Oct 2015
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France K.
Jun 2015
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Amy J.
Mar 2015
I thought they did a wonderful job. We had problems getting a crew that could do it. There were some delays, but once the work was done, it worked fine. We were very happy with it.
Ruth K.
Mar 2015
The service was fine. I was very satisfied. They were fine and I would recommend them.
Brenda C.
Mar 2015
The service was good. I used them two years ago, but I used them as soon as last year because I like their product so well and everything that I went back and bought for all the rest of my rooms. I like that they were easy to work with. When I would call and even when my salesman was not there, he would get the message when he returns and give me a call back. The only dislike I had is not their fault at all; that I live so far away that made it harder to get there and take samples back and everything like that because I live over an hour away from them. I like them. I do not think that their price is that great. I could have gotten it online cheaper, but I chose to deal with them instead. The quality of the product is excellent. I would use them again in a heartbeat.
Thomas S.
Mar 2015
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Licensing
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FAQ
Carpets Plus Colortile is currently rated 4.7 overall out of 5.
Carpets Plus Colortile accepts the following forms of payment: CreditCard
Yes, Carpets Plus Colortile offers free project estimates.
No, Carpets Plus Colortile does not offer eco-friendly accreditations.
No, Carpets Plus Colortile does not offer a senior discount.
No, Carpets Plus Colortile does not offer emergency services.
No, Carpets Plus Colortile does not offer warranties.