Angie's List is now Angi. Learn more

Master Services

4.7

(188) Verified Reviews

With Angi since August 2009

Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
9:00 AM - 2:00 PM

Company Contact

6226 Clinton Hwy Suite 1

Knoxville, TN 37912

Description

Master Services is your local, certified basement, crawl space, and foundation repair specialists. They specialize in professional services that improve the health and functionality of your below-grade space: Basement Waterproofing Crawl Space Repair Sump Pumps Foundation Repair Concrete Lifting and Leveling Humidity and Mold Control We will make your basement, crawl space, and foundation safe and usable. With free, no obligation estimates, patented products, and lifetime warranties you can rest assured we have the best solution available on the market to fix your problems permanently....

Verified Reviews

4.7

(188) Verified Reviews

Ratings Distribution

5

150

4

17

3

10

2

2

1

9

Rating Details

Price

4.3

Professionalism

4.8

Punctuality

4.9

Quality

4.8

Responsiveness

4.9

Read reviews by category

basement waterproofing (150)foundation repair (45)well & water pump repair (29)concrete repair (22)mudjacking (21)mold removal (20)drain pipe installation (20)radon mitigation (7)water damage restoration (6)insulation (6)HVAC Companies (5)excavating (2)
Showing 1-10 of 188 reviews
1.0

03/14/2021

They don't do this kind of work. Your service failed to match my needs.

Description of Work
12x16 concrete pad

Category concrete repair

Work Completed On 03/14/2021

3.0

02/26/2021

It was $300 cheaper to rip out and replace my sidewalk then do concrete leveling. I chose leveling due to schedule. That could be done immediately. Rip out and replace not till spring and then it would create a mess. In the end i wish I would have waited. The leveling was so so. I believe what the contractor did was best that the technology could do. I talked to the craft about my concerns while o...

Description of Work
Sidewalk lifting

Category concrete repair

Cost $1,642

Services Performed? Yes

Work Completed On 02/25/2021

5.0

02/24/2021

This review is for Master Services, Crawl Space and Foundation Repair in Knoxville, TN. phone # 8653453030 , [*** Link removed ***] . We had the pleasure of meeting Nick (Sales Inspector) and Brandon, Brandon, and Jacob (Installers). We hired Master Services on 2/16/21 (work done on 2/22/21) to install a WaterGuard sub-floor drainage system in our home in Greeneville, TN. Nick is a terrific salesm...

Description of Work
WaterGuard sub-floor drainage system

Category concrete repair,basement waterproofing

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/23/2021

3.0

10/14/2020

Tried selling more work than I wanted.

Description of Work
Lift one piece of sidewalk

Category concrete repair,basement waterproofing

Work Completed On 10/14/2020

5.0

06/22/2020

Expensive work, but Master Services is a pro. The sales rep, Sammy, was very easy to work with. Danny and his crew did a great job with installation. They were prompt in getting to the work site in the morning, and they actually finished a day earlier than expected. The crew did a excellent job of cleaning up when they were finished. I will definitely recommend Master Services.

Description of Work
Basement interior drainage system with triple safe sump pump

Category basement waterproofing

Cost $15,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/22/2020

5.0

04/21/2020

Very professional from first contact until job was done. Excellant communications, kept me up to date leading up to job. Crew arrived on time, were professional and friendly. Job done quickly with minimal mess. Cleaned up afterward. Exdellant, highly recommend.

Description of Work
Waterproofing finished basement, water seeping under blocks.

Category basement waterproofing

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/20/2020

1.0

03/24/2020

We paid just under $15k for our sump pump system and foundation repair in our basement. Was told it is covered under warranty as long as we get the yearly maintenance for $125/year. Called to schedule it and was told I would now be paying just under $200. They can continue to go up anytime they please and if you don't pay whatever amount they decide for the yearly cost, your system won't be under ...

Description of Work
Sump pump system and foundation repair.

Category basement waterproofing,foundation repair

Cost $15,000

Services Performed? Yes

Work Completed On 04/02/2018

3.0

10/14/2019

The gentlemen were kind, courteous and respectful. As I mention above, my slab was 8ft by 16 ft. Along one 16ft edge, the slab had dropped by about 4 inches. I don't know when it was installed, but I would guess it was part of the original construction (1954), and was enclosed probably in the 70s. The gentlemen arrived with 1 2ft bubble level and 2 digital levels which were perhaps 1ft in length. ...

Description of Work
Level a 8' X 16' slab

Category mudjacking

Cost $1,700

Services Performed? Yes

Work Completed On 10/14/2019

5.0

06/25/2019

It was expensive but worth it and I will recommend them to others.

Description of Work
They injected stuff foam underneath the garage floor.

Category foundation repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/25/2018

5.0

04/26/2019

Project went very well. Horace and Vic showed up on schedule, explained clearly what they would be doing, kept me apprised of the progress as the job was performed, and walked me through the results. I was a bit surprised by the price for the work, but this was the only company that responded and committed to do the work, so I really don't have a good comparison price point. Note that the process ...

Description of Work
Leveling of a sinking walkway concrete slab.

Category mudjacking,foundation repair

Cost $2,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/19/2019

Services Offered

Leaking or Wet Basement, Crawl Space Moisture Control, Foundation Repair, Concrete Leveling, Mold Remediation, Sump Pumps, and Radon Testing & Mitigation

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
MasterCard, American Express, Discover, Check, Visa, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Yes