"Had to return to completely open drain but all is good"

"Long story short I was attempting to install a new vanity over the copper supply lines for a bathroom sink. I bent the copper pipe which caused it to begin leaking. It was a Sunday night at 5:30 pm. Dan showed up even quicker than he had estimated. He was prompt, courteous and professional. He fixed the leak quickly including making recommendations to replace the 30 year old shut-off valves, which he did at the same time as fixing the leak. He also noticed the outside shutoff valve was leaking and was able to tighten the valve so that it would no longer leak. He made it quick and painless. He tried to make the higher than normal (weekend night) service fee worth the call out for us. Although it was a little more expensive because it was a weekend night, it was nice to know it had been fixed and we could turn the water on again. It was a great experience compared to our previous horrible experiences we had with Mister Quik."

"Nice and courteous man. Confirmed about another problem I have that needs a plumber. So I appreciated that. The reason for the 2.5 stars was the price. 180.00 for 45 minutes, tops, to snake the drain is excessive in my opinion. That was with a 50.00 off online coupon from the company- supposedly. I found the coupon myself and doubt I would have been told about it otherwise. 180.00 minus the coupon would have been more reasonable."

"I had Everdry install drains in my basement about 2-3 years ago. The initial process took about 3 days to complete, but the workers were very respectful with my personal property since they had to enter my bedroom to get to the basement. Everything was covered in plastic that couldn’t be moved to avoid getting dust everywhere. When they were all done, they made sure to clean up after themselves. The foreman even asked for a broom to clean up some dirt on the floor. I’ve had a couple problems since then, but they are very quick to respond, and everything has been covered under the lifetime warranty."

"I had a totally stopped up kitchen drain. Greenwell unstopped the clog and redid the plumbing under the kitchen sink. It reclogged up again, and Greenwell came out and had to run a snake again, and unclogged it again, free of charge. After the first time they were here if it clogged up again, they come back and fix it free of charge for 120 days after initial visit. Been great ever since. Would highly recommend."

Hitman Solutions is a locally owned home services company based in Central Indiana that specializes in foundation repair, foundation stabilization, basement waterproofing, crawlspace services, water management, and mold remediation. Built on decades of business and foundation repair experience, our team emphasizes honesty, punctuality, and education. We do this by offering free inspections, transparent recommendations (including photos and videos), and high-quality workmanship to protect a home’s most important component: its foundation. Guided by the philosophy of “one call, problem solved,” we aim to be the trusted partner homeowners turn to when dealing with cracks, leaks, moisture issues, or mold concerns.

"He did a few projects for me like installing a water softener and improving my overall plumbing, but he came over and saved my bacon when my pipes froze. Was honest and fair as well."

Basement Systems of Indiana is your trusted local team for basement waterproofing, foundation repair, crawl space repair, and humidity and mold control. We recognize the importance of healthy, functional below-grade spaces and how they affect the rest of your home. We specialize in improving your home's energy efficiency, safety and indoor air quality with over 30 years of experience in the industry. We provide FREE estimates for our patented crawl space, basement and foundation repair services. All of our services also include full transferable, lifetime warranties.

"I hired Smart Crawl for a basement waterproofing project. The good thing was that they honored a quote from over 12 months prior conditional on me providing my own project financing. This was really great of them. They also paid for the plumbing services required (see below). The negatives: 1. they kept delaying the start of the project due to other projects taking longer than they expected. This conflicted with vacation schedules, family events at our house, and other plans. We had to push the project back almost two months as a result. The dispatcher communicated that the project would take approximately two days to complete. I believe it took 6 days of actual work. 2. The teams would often show up at 10:30 am and leave by 3:00 pm. I am not sure what they did before and after their time at my house. They did not communicate they had other projects or commitments to work on during the time they worked on my project. They would just show up late and leave early. It makes sense their other projects ran long if they used this work schedule. 3. They did not communicate that there would be two teams to complete the project (one to encapsulate the crawl spaces and one to actually install the drain system). The encapsulation team took four days (partial workdays as noted previously) to complete their work. Once they were complete, I believed the project to be done, however, the encapsulation team said another team would be out to complete the drain system. I was not told prior to the work beginning that they could not work on both parts of the project on the same day. This caused more issues with scheduling and the project to drag out longer. 4. Their encapsulation team did not communicate potential issues that the space may provide to the drain installation team, neither did the sales representative. As a result, I had to incur additional plumbing fees (at short notice) to have the space prepared so that they could install the system and then re-installed it after their work was completed. This was not communicated to me ahead of time and the significant expense to me could have been reduced if the sales rep or the crawl space team communicated with the drain install team. Once the drain team finally arrived, they looked for issues the whole time, and not solutions. I got the sense they did not want to do this project as it clearly was not simple. We eventually found solutions, but not without more conversations that caused more delays in getting the project done. Their drain team leader also tried to sell me plumbing services from a family member on short notice to try to resolve the plumbing issues they needed to be resolved before they could begin. I found this to be very unprofessional and felt gauged and pushed into using his family members service. I ultimately did not use the family member but it did not feel right how they went about it. 5. The drain team uninstalled some limited plumbing on their own and then did not put it back upon their project completion. They left the drainage pipe from my Heating unit to just drain onto the basement floor and the pipe that directed it to the drain was never replaced. They literally caused more water to come into my basement as a result. 6. The drain team never communicated to me that they had no way to plug in the sump pump to an electrical outlet. They just told me the project was complete. I went down to inspect the work after they had left and noticed the sump pump was not even working. I understand the limitations of the space, but at least let me know nothing is working until it is plugged in. 7. A couple of days after the completion of the project there was a massive storm. Water came into my basement (I had run an extension cord to the sump pump as a temp fix). They said the issue was my wall leaking and not the hydrostatic water they had said was t..."

"Great! IFS installed sump pumps and encapsulated our crawlspace. Always timely when sumps need attention, techs are informative with progress and details, happy to answer questions. Pleasant office staff."