Get matched with top sewer cleaners in Alexandria, IN

"They didn’t do anything that I asked of them and they suckered me into some membership. Very disappointed"

"After receiving an extremely high water bill I contacted a contractor that I knew to have him look into it. His analysis was that there was a leak in the main water line which is something he did not do. After doing some research regarding various companies that provide service in this area I chose Nu Flow Indy to investigate based on their expertise as shown on their website and prior customer reviews. Jason Long arrived to investigate and determined that the issue was in fact in the main water line. Jason explained exactly what the process would entail and gave me his personal cell number as point-of-contact. A quote was sent detailing the process and cost and I contacted Jason to proceed with the replacement. Though there were some unforeseen issues that were no fault of Jason or Nu Flow Indy Jason resolved the issues pushing through until the new main water line was installed, completing the install of the new main water line and hookup at 11:20PM on the 2nd day. Jason had a team come back to fill in the trench and a "dig site" leaving the area with as little impact as possible. I thank Jason, Adam, Brian, Rudy, Matt & Rico for their dedication/professionalism. Also I want to add that these gentlemen are Great people."

"Last Fall I had work done by another company that did not do the work to Code. I called Grateful and they were able to fix the issue within a few days of calling them. This Fall again had trouble with another company and I remembered the great service provided by Grateful I called them and again quick response and they will be doing work for me next week. They work well together as a Team they are professional and explain to me in a way I understand. In the future there will be no other company working on my Septic and Plumbing."

"The plumber, Rudy, improperly diagnosed an issue with a leaking pipe; incorrectly cleaned my water heater (which then caused me to pay $100 to fix his work); said he was too large to fix a leak in a pipe that I had requested; and conversed about his family issues far longer than he did work. When the problems were brought up to Snappy, they said they would send someone out at a time that works best for us. When given that time, they replied that they weren't available for several weeks after the time that worked best for us. I'm understanding the two star review on Yelp now"

"I was recommended this company from a fellow person in my community. I text the number on a Saturday and received no reply, EVER. I ended up calling them a few days later (Thursday). I specifically told them I wanted someone to come out and give me a quote because we didn’t know what we were dealing with. They never said there was a service fee to send someone out. They told me they could do Tuesday and it would take 20-30 mins. The owner told the technician that we wanted an install and they came in and spent 2:45 here. No one gave me a quote they just said they were going to Lowe’s. I told them let me know if there was anything as I had to go back into a meeting (I work remotely.) They installed 1 line with a T to splice the line to the fridge form the RO system. They charged me $150 each for what says two lines! They did remove the old one and add a cap to it, but that just comes with installing a new one. You have to remove it to install the new line. It took TWO people nearly three hours to remove a single line and cap it off, and to install a line with a T. They did not have to drill anything as the holes were already in the floor! They broke a glass on accident, no worries. They picked up a part at Lowe’s that was missing items and had to go back for more parts. They then cut 45 mins off the 2:45 time. They did not clean up all of the glass they broke. They did not clean up all the water on the floor downstairs or in the cabinet. They did however soak up the water in the cabinet with a swiffer heavy dust pad. They did not ask for a towel or use the 2 rolls of paper towels to clean up the mess. They later told us that the charge details on the invoice don’t matter and to ignore them after we questioned them. $150/line somehow translated to $150/hr. If you do give a quote, and charge for it, try removing that total from the bill total if you win the job, as that is common practice. Just a suggestion. Most of this I can look over, but not listening when I specifically wanted a quote and then Charging nearly $400 is outrageous. Money is tight for most of the working class and even more so after buying a new home and a whole home water system. This should have been a simple quote that could have turned into an install. But they did not properly communicate to their employees and then it took much longer than it should have with two people. I am very pro small business and I am VERY disappointed!"