SELECT SEWING SERVICE

Sewing Machine Repair, Alterations/Sewing/Decorating

About us

Family Owned & Operated since 1952. In House Service for all brands of sewing machines and sergers. Award Winning Dealer for Pfaff, Elite BabyLock Dealer and Elna. All sewing machine accessories, threads and notions. Dealer for Horn of America Cabinets and Koala sewing studios. Creative sewing, quilting, embroidery and software classes. Guest sewing teachers and special events throughout the year.."We're not Happy until you're Happy!"

Business highlights

73 years of trusted experience

Services we offer

Free estimates for sewing machine service. All service is completed in store, by factory trained & certified technicians with over 30 years experience. New sewing machine sales. Our staff completes yearly certifications to sell and train on the sewing machines and software that we sell. Owners Lessons included with all machine purchases.

Services we don't offer

In Home Repairs

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 181 reviews

Danielle B.
05/2018
5.0
sewing machine repair
  + -1 more
My friend was very pleased and has had no problems with her machine.
Description of Work: Recommended cleaning and adjustment for friend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary A.
09/2017
5.0
sewing machine repair
  + -1 more
Select Sewing Service offered a free estimate, which was done while I waited. Chris Helmick was able to diagnose the problem as a bent stitch finger, which he was able to repair as part of the "quick fix" option. My machine is back in good working order. I couldn't be more pleased with the service!
Description of Work: Repair of a stitch finger on a serger sewing machine after assessment of the problem. I had replaced the knives that were damaged due to sewing over a pin, but the machine was still not operating properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

R C.
07/2017
5.0
sewing machine repair
  + -1 more
They offered a discount if I traded it in and gave me a quick lesson. I immediately realized how behind my machine was. The new one met my needs so much better!
Description of Work: Sewing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TRINA W.
04/2017
5.0
sewing machine repair
  + -1 more
Great! They scheduled it for several weeks out, I dropped it off and they finished early. They took great care of my machine and told me what I need to do to keep it running well for a long time, even though it isn't an expensive or fancy machine and I did not purchase it from them. Answered all of my questions, even ones I hadn't thought to ask!
Description of Work: Routine maintenance to my Brother sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sue A.
04/2017
5.0
sewing machine repair
  + -1 more
Great. The owner serviced my mother's old Singer sewing machine. He was the best. Professional, personable, honest. All great things. Well done.
Description of Work: Replaced 1 part that made sewing machine run smoothly. Discussed cleaning at a time in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Catherine M.
03/2017
5.0
sewing machine repair
  + -1 more
Wonderful service - full repair would be very time consuming and expensive, so they offered a good price on a used machine - but still did some repairs to the old machine to make it serviceable, so I ended up with a new (better) machine plus a spare. Price for the replacement machine may not have been as good as something online, but I wanted to purchase from this shop because the expertise and customer service are both fantastic!
Description of Work: Sewing machine repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jody S.
03/2017
5.0
sewing machine repair
  + -1 more
I highly recommend this company. Very orofessional, offered me tips to avoid this problem in the future. They have my business for years to come.
Description of Work: Had tension problems on my Baby Lock Tiara. They made a few adjustments and had my machine running in a matter if minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana M.
12/2016
5.0
sewing machine repair
  + -1 more
Before I go on vacation, I make an appointment to bring in machines for routine service. They have the work doe before I return home. Repairs are usually done as soon as possible.
Description of Work: They have sold and serviced several sewing machines in the past 21 years--from used machines to embroidery machines, to sergers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meiyi H.
11/2016
5.0
sewing machine repair
  + -1 more
The owner was so professional, he diagnosed my machine right away. I was also looking for a new machine and he took a long time explained and showed them for me! It was a very delightful visit!
Description of Work: Got my sewing machine repaired

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana M.
11/2016
5.0
sewing machine repair
  + -1 more
I have scheduled regular service in advance. They have helped me as soon as possible on emergency problems.
Description of Work: I have purchased more than a dozen machines from them. They have serviced those and other machines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harriet W.
10/2016
5.0
sewing machine repair
  + -1 more
Jim, the owner, helped me. He showed me what I did wrong, replaced a bent needle, loosened some screws that I could not remove, and many more helpful suggestions and tweaking of my machine. He was beyond helpful and so very nice. I can't believe I found a sewing machine repair store that offers classes and accessories long with super service. I hope I don't need more repairs, but if I do I know where I am going. But they will see me for their sewing classes. Thank you so much Jim.
Description of Work: This is one of the best experiences I have ever had with any service company. I just purchased a Brother sewing machine online and it jammed a few days later. I was trying to make a buttonhole.I wasn't doing it right and I thought I broke my machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wanda H.
09/2016
5.0
sewing machine repair
  + -1 more
Drove from Avon to take my 40 year old singer for them to repair. The gentleman that looked at it had it working perfect in 2 minutes. He showed me what I was doing wrong and cleaned out threads in bottom of machine. Would not charge me anything and carried to my car. If I ever need any more repairs I would drive 100 miles to take it to them. A 1 service
Description of Work: Bottom stitch of my 40 year old singer was not right

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana M.
09/2016
5.0
sewing machine repair
  + -1 more
I am very satisfied with their work.
Description of Work: I have bought more than a dozen machines from them and they have serviced and repaired all of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda P.
02/2016
5.0
sewing machine repair
  + -1 more
WOW, if you want "top notch" service for your sewing machine, you really need to make Select Sewing your repair shop. They not only fixed my Husqvarna Viking Designer I, but they made it like a BRAND NEW sewing machine. They even cleaned the entire outside of the machine. It looks beautiful and sews like a brand new sewing machine just out of the box, even though I've had this machine for several years. I also have an Elna 8000 that I bought from this shop over 20 years ago and it still runs perfect. If you want TOP NOTCH repairs on your sewing machines, bring them to Sewing Select. They repair any sewing machines even if you didn't buy it from them. Awesome, awesome service............Great Company....
Description of Work: Repaired my Husqvarna Viking Designer I machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Kathryn D.
01/2015
5.0
sewing machine repair
  + -1 more
The staff was very courteous and professional. They gave good advice regarding my machine. Unfortunately due to the age of my machine, it was more cost effective to buy a new one than to fix it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

JOAN B.
10/2014
5.0
sewing machine repair
  + -1 more
When I told them what I was interested in, a woman immediately showed me the models of this brand and told me briefly what they could do. There was absolutely no pressure to buy any of them. But once I decided on one, she sat down with me and gave me a complete demonstration of everything it could do. She also took time to let me try out the things I was interested in. I felt comfortable buying this machine because I had been able to try out the similar showroom model.
Description of Work: I went in this store to purchase a Baby Lock sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

CAROLYN R.
08/2014
5.0
sewing machine repair
  + -1 more
I went there to buy a bulb for my very old machine. They were exceptionally nice and helpful and actually placed the bulb in the machine for me. I really did appreciate that because I had never done this procedure before and had a tough time removing the blown bulb. In the process, it was pointed out to me that another bulb was expired. I had become accustomed to sewing without the other area being illuminated and had forgotten that the area should be. Challenged by the age of the machine and condition of the affected area, they were still successful in replacing the second blown bulb. I was so pleasantly surprised and pleased. They are absolutely outstanding.
Description of Work: Replaced burned out bulbs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Ashley W.
07/2014
5.0
sewing machine repair
  + -1 more
I brought my machine in because the thread was knotting and nothing I tried was helping. Within a minute they had my machine up on the counter examining it. There was nothing wrong with the machine (totally user error) so the gentleman gave me some tips and sent me on my way - no charge. They even gave me a free foot. Excellent customer service!
Description of Work: Problems with my sewing machine

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HOLLY W.
06/2014
5.0
sewing machine repair
  + -1 more
I was very pleased with a small repair adjustment made to my 30 year old Singer sewing machine. The tension would not stay constant on the machine. They completed the work on time and I have been very happy with how it has worked since the repair. The people here are experienced professionals. I also had an estimate done on what it would take to repair my mother's old White sewing machine. The largest, most important part that needed to be replaced is no longer made and very difficult to obtain. They informed me of this and recommended I not try to have it fixed. I really appreciated their forthright explanation. It is refreshing to have a service provider really looking out for their customers' best interest.
Description of Work: Select did a minor repair to an older sewing machine that I own. They also provided me with an repair estimate/ advice about my deceased mother's sewing machine. They were nice enough and honest enough to tell me that it would be almost impossible to get the correct parts to repair the machine and that it would be lengthy and costly. I really appreciated their experience and honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Cheryl G.
05/2014
5.0
sewing machine repair
  + -1 more
I have used them for the past 30 years. I would tell people not to go anywhere else.
Description of Work: I use Select Sewing Service. I have used them for purchasing machines, they service machines, and I use their classes on how to do different services. I last used them for a repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Kathy B.
04/2014
5.0
sewing machine repair
  + -1 more
Service was excellent. I was given bill before work was started so there was no surprise when I picked up my machine. They discovered something else was wrong so ita was also repaired at no additional charge.
Description of Work: Repaired and tuned up 30+ year old Singer Touchtronic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn L.
04/2014
5.0
sewing machine repair
  + -1 more
I called them first to be sure they serviced my make of machine and they did. Brought it in the next day, showed them what was wrong and they told me what the lowest charge would be for service. It was ready and repaired within the time frame. When I picked it up they had repaired it and didn't charge me any extra cost. Professional and friendly.
Description of Work: Repaired and cleaned my 35+years old sewing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Diana M.
03/2014
5.0
sewing machine repair
  + -1 more
I am very satisfied with their service. Emergency repairs were done as quickly as possible. For regular servicing of the machines, I have made an appointment in advance, and the machineswere ready when expected.
Description of Work: Sold and serviced several machines for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

R C.
03/2014
5.0
sewing machine repair
  + -1 more
They are very knowledgable and gave me a brief lesson on a sewing w Velcro. They were fun too.
Description of Work: Traded in old sewing machine for a new sewing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Polly S P.
03/2014
5.0
sewing machine repair
  + -1 more
My little portable ELNA has been with me a long time and I have not always given her the attention she might need. After retiring, I became more motivated to sew again but the machine, while it ran, did not perform up to its normal perfection. Select Service treated her kindly and expertly.
Description of Work: refurbish my 40-year old ELNA sewing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2415 E 65TH ST, Indianapolis, IN 46220

www.selectsewingservice.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Sewing Machine Repair,
Alterations/Sewing/Decorating

FAQ

SELECT SEWING SERVICE is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

SELECT SEWING SERVICE accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, SELECT SEWING SERVICE offers free project estimates.
No, SELECT SEWING SERVICE does not offer eco-friendly accreditations.
No, SELECT SEWING SERVICE does not offer a senior discount.
No, SELECT SEWING SERVICE does not offer emergency services.
Yes, SELECT SEWING SERVICE offers warranties.
SELECT SEWING SERVICE offers the following services: Free estimates for sewing machine service. All service is completed in store, by factory trained & certified technicians with over 30 years experience. New sewing machine sales. Our staff completes yearly certifications to sell and train on the sewing machines and software that we sell. Owners Lessons included with all machine purchases.
In Home Repairs

Contact information

2415 E 65TH ST, Indianapolis, IN 46220

www.selectsewingservice.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM